Internet Access - ZyXEL Communications NBG-418N v2 User Manual

Reset the device to its factory defaults, and try to access the NBG-418N v2 with the default IP address.
5
If the problem continues, contact the network administrator or vendor, or try one of the advanced
6
suggestions.
Adva nc e d Sug g e stio ns
• If your computer is connected to the
connected to a
L o g in
I can see the
Make sure you have entered the password correctly. The default username is
1
1234
password is
This can happen when you fail to log out properly from your last session. Try logging in again after 5
2
minutes.
Disconnect and re-connect the power adaptor or cord to the NBG-418N v2.
3
If this does not work, you have to reset the device to its factory defaults. See
4
23.3 Inte rne t Ac c e ss
I cannot access the Internet.
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
1
Start Guide.
Make sure you entered your ISP account information correctly in the wizard. These fields are case-
2
sensitive, so make sure [Caps Lock] is not on.
If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are
3
the same as the settings in the AP.
Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.
4
Go to Ma inte na nc e > Sys O P Mo de > G e ne ra l
5
If the problem continues, contact your ISP.
6
I cannot access the Internet anymore. I had access to the Internet (with the NBG-418N v2), but
my Internet connection is not available anymore.
Chapter 23 Troubleshooting
L AN ET HERNET
/ port.
screen, but I cannot log in to the NBG-418N v2.
. This field is case-sensitive, so make sure [Caps Lock] is not on.
NBG-418N v2 User's Guide
WAN port or is connected wirelessly, use a computer that is
. Check your Syste m O pe ra tio n Mo de
151
a dm in and default
Section 23.4 on page 152.
setting.