Troubleshooting - Heinner HPCK-6WH User Manual

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VII. TROUBLESHOOTING
S/N Problem
1 Difficult to close the
lid
2 Difficult to open the
lid
3 Steam leaks from the
lid
4 Steam leaks from float
valve
5 Float valve unable to
rise
6 Steam comes out
from exhaust valve
non-stop
7 Power indicator
doesn't light on
8 Rice half cooked or
too hard
9 Rice too soft
Reason
Sealing ring not installed
properly
The floater valve clamps
the push rod
Float valve in the
popped-up position
Pressure exists inside
the cooker
Sealing ring installed
improperly
Food debrits attached to
the sealing ring
Sealing ring damaged
The lid is not closed
correctly
Food debris on the float
valve gasket
Float valve gasket
worn-out
Too little food and
water in inner pot
Steam leaks from the lid
or exhaust valve
Exhaust valve not in
sealing position
Pressure control fails
Power socket bad
contact
Too litter water
Lid opened prematurely
Too much water
1000W, 50/60Hz, 220-240V
Solution
Position the setaing ring well
Lightly push the push rod
Press the float valve lightly
with a chopstick.
Open the lid after the pressure is
completely released.
Install the sealing ring as required
Clean the sealing ring
Replace the sealing ring
Close the lid correctly
Clean the float valve gasket
Replace the float valve gasket
Add water and food according
to the recipe
Send to the service center for repair
Turn the exhaust valve to the
sealing position
Send to the service center for repair
Please check the power socket
Add water accordingly
After cooking cycle completes,
leave the lid on for 5 more minutes
Reduce water accordingly
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