Troubleshooting; What To Do In The Event Of An Error - Pepperl+Fuchs OPC Manual

OPC / OPD / OPE

Troubleshooting

10 Troubleshooting
10.1

What to Do in the Event of an Error

Before requesting a service call, please check that the following actions have
been taken:
Equipment has been tested according to the following checklists,
Telephone assistance obtained from the Service Center to isolate the
problem.
Checklist
Fault
"PWR" LED does not light
up
"PWR" LED does not light
up
No connection to the
device
No connection to the
device
If none of the above corrects the problem, please contact the Service
Center. Please have the fault patterns and version number of the sensor
available. The version number can be found at the bottom left of the user
interface.
Cause
The power supply is
switched off.
Wiring fault in the splitter or
switch cabinet.
Network cable not
connected.
Wrong network cable used.
Remedy
Check whether there is a
reason why the power
supply is switched off
(installation or
maintenance work, etc.).
Switch on the power supply
if appropriate.
Check the wiring carefully
and repair any wiring faults.
Connect the network cable.
Direct connection between
PC and device: use a
crossover network cable.
Connection via an existing
network: use a twisted-pair
network cable.
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