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MXC
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Microflex Complete
User guide for the Shure Microflex Complete audio conferencing system.
Version: 2 (2019-I)

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Summary of Contents for Shure Microflex Complete MXC Series

  • Page 1 ® Microflex Complete User guide for the Shure Microflex Complete audio conferencing system. Version: 2 (2019-I)
  • Page 2: Table Of Contents

    Shure Incorporated Table of Contents Dual Delegate Role MXCMicroflex® Complete User Indications Important Safeguards Web Interface Labels Open the CCU Web Interface Note for Power Connections Assigning the Network Address Power Disconnect Additional Screens Warning: Language Setting Overview User Interface for the MXC640...
  • Page 3 Shure Incorporated Interpretation Settings PS-CCU Power Supply Wireless Language Distribution Optional Accessories and Replacement Parts Listening to Interpretation Technical Specifications Firmware Update Microflex Complete System Wiring Details Rackmounting the CCU Common System Specifications Installing the Conference Units Conference Unit Specifications...
  • Page 4: Mxcmicroflex® Complete

    Shure Incorporated ® Microflex Complete Important Safeguards Read these instructions - All the safety and operating instructions should be read before the apparatus or system is operated. Keep these instructions - The important safety instructions and operating instructions should be retained for future reference.
  • Page 5: Labels

    Shure Incorporated Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
  • Page 6: Power Disconnect

    "6000" mode for use in MXC and legacy DCS 6000 systems. This manual describes the CCU when operating in 6000 mode. For information on operation with the DDS 5900 Discussion system, consult that manual found on the Shure website. Features When set to 6000 mode, the CCU has the following features: •...
  • Page 7: Feature Licenses

    Purchasing the Feature License File Contact your regional Shure sales representative to purchase a feature license file to enable 6000 mode and expansion fea- tures. The features are bundled in a single .xml file generated specifically for the serial number of the CCU.
  • Page 8 Shure Incorporated After Installing the License File The features are listed at the top of the web page and the mode is selectable for operation with the DDS 5900 or DCS 6000 system. The CCU Central Unit has the following functionality after FL6000 is installed: •...
  • Page 9: Dis-Ccu Central Control Unit

    Shure Incorporated System > License   Info > Select   [5900   or   6000]   System Web Interface DIS-CCU Central Control Unit Central control unit for MXC and DIS lines of conferencing systems. Operates with the DDS 5900 system as shipped, and is upgradeable for MXC and legacy DCS 6000 systems with a feature license.
  • Page 10: Simplified Audio Diagram

    Shure Incorporated Simplified Audio Diagram CCU Hardware Description 10/75...
  • Page 11: Menu Navigation

    Shure Incorporated Front Panel ① Menu display A 2x20 character OLED-display enables system configuration without a computer. ② Navigation Buttons 5-button keypad for configuring the system without a computer. The power button turns on or off the central unit. All connected DCS-LAN units and power supplies will automatically power on or off with the CCU.
  • Page 12 Shure Incorporated Menu Overview - DCS 6000 Mode 12/75...
  • Page 13: Mxc Conference Units

    3.5mm jack, used for assisted listening of floor/loudspeaker ③ Headphone Output audio, as well as interpreter audio. Enables participants to login and verify using a Shure NFC ④ NFC Card Reader Slot card. ⑤ Volume Control Increases and decreases audio playback volume.
  • Page 14: Portable Model Variations

    Shure Incorporated ⑭ Ground/Lift Toggle Lifts the ground from pin 1 of the XLR input. ⑮ Touch Screen Provides voting and advanced meeting interaction. Portable Model Variations MXC615 & MXC620 Conference Unit Features participant identification using NFC card (MXC620 only), dual-language channel selector and an optional Braille 'Mute/Speak' overlay.
  • Page 15 Shure Incorporated MXC640 Touchscreen Conference Unit Conference unit with touchscreen controls, voting capability, participant identification using NFC card, dual-language channel selector, and integrated Braille 'Mute/Speak' labels for speak and function buttons. Supports chairman, delegate, and dual-del- egate roles. Note: NFC is not supported with dual-delegate roles.
  • Page 16: Flush-Mounted Model Variations

    Shure Incorporated Flush-Mounted Model Variations The Flush-mounted conference unit variants install permanently into a table or podium. A low-profile design conceals the base and cabling below the tabletop surface. MXC620-F Conference Unit Flush-mounted conference unit featuring NFC card participant identification and single-language channel selector. Supports chairman and delegate roles.
  • Page 17 Shure Incorporated MXCMIU Multi Interface Unit A compact conference unit for applications with limited mounting space. For use with Flush-Mounted Interface Plates via Port A and Port B, or external source audio through the XLR input. Supports chairman, delegate, and dual-delegate roles.
  • Page 18: Nfc Card Functionality

    NFC card functionality is a feature where participants identify or log themselves into the system by use of an MXC NFC card. In a standalone system, the card identifies the participant by name. Use the free Shure NFC Card Programmer application (available on www.shure.com) and an authorized NFC card programmer device to encode this information on a supported NFC...
  • Page 19: Snap-Fit Windscreen

    Shure Incorporated Snap-Fit Windscreen • Snap into the groove below the cartridge. • To remove, spread the gap with a screwdriver or thumbnail. Important: To avoid damaging the windscreen, always detach properly before removal • Provides 30 dB of "pop" protection.
  • Page 20: Connecting Conference Units And Dcs-Lan Components

    Shure Incorporated Connecting Conference Units and DCS-LAN Components Conference units and DCS-LAN components are connected in sequence (daisy-chain) using the two RJ45 ports on each unit. Connectors are not interchangeable: the previous unit must be connected to the IN port, and the following unit to the OUT port.
  • Page 21: Connection Diagrams

    Shure Incorporated Use the included cable clamp to secure the cables in place. Turn on the CCU by pressing the power button. The conference units will power on. The unit is stable once the control button LEDs stop flashing. Warning: Do not turn off CCU power until the system has stabilized Connection Diagrams The following system diagrams illustrate typical hardware connections to the CCU.
  • Page 22 Shure Incorporated Computer for Advanced Control Connect a computer to the CCU for comprehensive management of the system through a web browser. Connect an Ethernet cable from the dedicated TCP/IP port to a computer. Connect the CCU TCP/IP port to computer Mixer or DSP Connect a mixer to the CCU analog outputs to control individual microphone volume or equalization.
  • Page 23: Controlling The Conference Unit

    Shure Incorporated Tablet or Laptop for Wireless Control Use a wireless router to access the web browser from a laptop or tablet. The web browser on a mobile device offers the same comprehensive system management. Wireless Control Audio Recorder Connect an audio recorder to the analog outputs of the CCU to record floor audio, translations, or a specific set of micro- phones.
  • Page 24: Chairman Role

    Shure Incorporated Chairman Role As the leader of the event, the chairman has several unique features enabled on the Conference Unit. • Speak button: Turns on the microphone. The chairman can always turn on the microphone, overriding delegate units as long as the maximum number of open microphones has not been exceeded.
  • Page 25: User Indications

    Shure Incorporated User Indications Red indicates the microphone is Speak LED Blue indicates the microphone is Mute LED muted Green indicates the microphone Request has been added to the request queue (see ‘Speak modes’) Green indicates the Reply function Reply LED...
  • Page 26: Open The Ccu Web Interface

    Shure Incorporated System Requirements For best performance, always update the browser to the latest released version. The following browsers function properly with the system interface: • Internet Explorer (IE) 8+ • Safari • Chrome Open the CCU Web Interface Follow these instructions to open the web interface on a computer.
  • Page 27: Assigning The Network Address

    Shure Incorporated Connect to the CCU Connect the computer to the TCP/IP port on the CCU. Power on the equipment. Assign the computer to automatically obtain an IP address. This enables the computer to automatically connect to the CCU. Acquire an IP address by selecting LAN   Setup   > IP   address   mode > Dynamic.
  • Page 28 Shure Incorporated By default, anyone can access these views from a computer or mobile device connected to the network. To protect these pages, the administrator can assign a password to each from the Security page. Microphone Control Screen This screen is dedicated for microphone control during the meeting. Use this screen as a chairperson or meeting operator to manage speakers, speak requests, and replies.
  • Page 29 Shure Incorporated Display Screen The display screen is used to provide spectators with a view of the speaker, request, and reply lists. For access, enter the IP address of the CCU, followed by /display (example: http://172.17.11.137/display). Tip: Put the page in full-screen mode during the meeting: •...
  • Page 30: Language Setting

    Shure Incorporated Language Setting The browser interface is supported in a variety of languages. Go to System > Language to select the desired language. Albanian Shqip ‫ﺍﻟﻠﻐﺔ ﺍﻟﻌﺮﺑﻴﺔ‬ Arabic Bosnian Bosanski Bulgarian български 中文(简体) Chinese (Simplified) 中文(繁體) Chinese (Traditional) Croatian...
  • Page 31: User Interface For The Mxc640

    Shure Incorporated Greek Ελληνική Icelandic Íslenska Italian Italiano 日本語 Japanese 한국인 Korean Macedonian македонски Montenegrin Cyrillic Црногорски Montenegrin Latin Crnogorski Norwegian Norsk ‫ﻓﺎﺭﺳﯽ‬ Persian Polish Polski Portuguese Português Russian русский Serbian Cyrillic Српски Serbian Latin Srpski Slovenian Slovenski Spanish Español...
  • Page 32: Navigation Pane

    Shure Incorporated To activate the console, touch the LCD touch screen or insert an NFC card. If SW6000 is connected, a login screen may appear depending on the Meeting Mode. Please consult the SW6000 user guide for login options. Navigation Pane When the user leaves the start-up screen, the Home screen appears.
  • Page 33: Home Screen

    Shure Incorporated ② Home ③ Start Meeting/Agenda (only in use when connected to SW6000) ④ Voting/Results ⑤ Settings Home Screen The Home screen for the Delegate role includes a combined speaker/reply/request list with scroll functionality, and a config- urable software button. The default functionality is Reply, but automatically switches to Mute if the Function button is configured as Reply.
  • Page 34: Agenda

    Shure Incorporated Request off Removes the selected entry from the reply/request list All req off Removes all request entries in the reply/request list All del off Turns off all delegate microphones Mutes all delegate microphones and activates the chairman microphone while the but-...
  • Page 35: Voting/Result Menu

    Shure Incorporated Voting/Result Menu The Voting/result menu is always available for the Chairman, and displays the available voting options. In standalone mode, four options are available, while SW6000 enables all options (voting configurations) defined in SW6000. The Voting/result menu is only available for delegates when a voting result is available.
  • Page 36: Channel Selector

    Shure Incorporated Channel Selector The Channel Selector allows the user to select from the available interpretation audio channels. 36/75...
  • Page 37: Voting Functionality

    Shure Incorporated Voting Functionality Voting functionality can be controlled using an MXC640 conference unit in chairman mode, or through the SW6000 Parliamen- tary Voting software module. In standalone mode, the CCU supports 2-, 3-, and 5-button voting configurations. Live results are available during voting ses- sions, unless the chairman has defined the session as 'Secret.' The CCU delivers final results at the end of voting sessions and...
  • Page 38: Route Microphones To Groups

    Shure Incorporated The number of allowed open microphones can be set at the CCU. The sound from all the open microphones is combined in the floor mix. The floor mix can be listened to on connected conference units and interpreter consoles, or sent to an external PA system.
  • Page 39: Floor Mix On The Loudspeakers

    Shure Incorporated Floor Mix on the Loudspeakers Loudspeakers are included in most conference units for localized sound-reinforcement of the meeting. When a participant uses their microphone, their speech is heard in the loudspeakers of the other units in the system. This improves speech clarity in large rooms and reduces typical problems associated with sound reinforcement systems.
  • Page 40: Analog Audio Outputs

    Shure Incorporated Analog Audio Outputs Eight analog outputs are available for recording, language distribution system, teleconferencing unit, or an external PA system. Eight Analog Outputs Select the audio source for each analog output Go to Audio > Output   Control and choose from the following options: •...
  • Page 41 Shure Incorporated Input Control Page Audio > Input   Control Emergency Audio Signal To prepare for an emergency, connect an Emergency Evacuation Message (EEM) audio signal to Input 2. The block connector provides a 'normally-open' switch that when closed, distributes the emergency signal to the loudspeakers and all input and out- put connections.
  • Page 42: Meeting Configuration

    Shure Incorporated Meeting Configuration Names, Roles and Seat Numbers When a meeting begins, the chairman or moderator will need to refer to the participants by either name, seat number, or both. The proper assignment of names and seat numbers is critical to ensure the continuity of the meeting.
  • Page 43: Meeting Controls

    Shure Incorporated The default speak priority is 1. Chairman units have a speak priority of 5. Setting the speak priority to 0 disables speaking privileges for the unit, while still allowing listening and voting, but the micro- phone can be turned on by a chairman.
  • Page 44 Shure Incorporated Microphone Settings Speak Mode The “Speak mode” determines the behavior of the microphone system. • Auto (Automatic) mode allows for conference units to be immediately toggled on or off by pushing the Speak button. • Manual mode features a Request list. The Speak button adds delegates to the request queue. Pushing the button a sec- ond time cancels the request.
  • Page 45 Shure Incorporated When an active unit is switched off, the first unit in the queue turns on automatically. The Request indicator flashes when the conference unit is at the top of the queue and is the next to be switched on.
  • Page 46 Shure Incorporated The setting is available in the Auto, Auto + Reply, Manual and Manual + Reply modes, and only applies to units/users with speak priority 0-4. Mute Button Behavior • Toggle: Pushing the Mute button on a conference unit mutes the microphone. Pushing the button again un-mutes the mi- crophone.
  • Page 47: Voice Detection

    Shure Incorporated Example Settings Chairman (Moderator) Can Speak At Any Time Without Interrupting Set the Max. speakers: Total limit one (1) higher than Max. speakers: Delegates. Using FIFO Mode First In, First Out (FIFO) mode automatically turns on microphones based on a chronological queue list. This mode works best if Max. speakers: Delegates is set to one (1), so that the delegate must wait to speak until the other is finished.
  • Page 48 Shure Incorporated Voice Activation (VOX) In VOX mode, the microphone activates automatically once a participant speaks. The mode is ideal for meetings that are more conversational, allowing back-and-forth communication that doesn't involve speak requests and button activation. The following settings allow VOX to be customized for the meeting: Determines the input level (dB) that activates the microphone.
  • Page 49: Security

    Shure Incorporated Security MXC components use a proprietary codec algorithm to prevent unauthorized devices from listening to the audio signal. To fur- ther protect the meeting, assign a password to the browser interface and enable security features on wireless routers.
  • Page 50: Interpretation Setup

    Shure Incorporated Four languages are provided with the FL6000 mode license, and can be expanded to 8, 16, or 31 with an additional license. Interpretation Setup Multi-language interpretation can be set up through the CCU web interface in standalone systems, or in SW6000. If more than 4 languages are needed, purchase and install an additional feature license before setting up interpretation.
  • Page 51: Wireless Language Distribution

    Shure Incorporated Note: The primary (A) language corresponds to the booth language. Interpreters select their B and C languages from the MXCIC. • Interruption allowed: Interpreters can turn on their microphone at any time, taking over from the present interpreter. This applies to any interpreter with any setting •...
  • Page 52: Listening To Interpretation

    Firmware Update The MXC Firmware Update Utility (FUU) is bundled with the firmware download on the Shure website. Use this program to keep your system updated to the latest firmware version, or to upload image files to compatible conference units. See the FUU help file for more.
  • Page 53: Rackmounting The Ccu

    Shure Incorporated Rackmounting the CCU Install the central control unit in a standard 19” rack using the supplied 19” brackets. Remove the screws holding the top and bottom covers, then attach the brackets to the front of the unit using the same screws.
  • Page 54: Connecting Dcs-Lan Equipment

    Connecting DCS-LAN Equipment Shure offers cables designed specifically for the MXC line of conferencing and discussion equipment. The Shure EC 6001 ca- bles are high-quality Ethernet cables available in various lengths from 0.5 m to 100 m. Each cable has been tested to ensure reliable system performance.
  • Page 55 Shure Incorporated Avoiding Accidental Grounding (Galvanic Isolation) Avoid accidentally grounding the DCS-LAN signal by isolating front-plates, conference units and DCS-LAN connections in wall- panels from the building ground. The DCS-LAN uses the shield as a signal ground reference and cannot contact another ground anywhere in the connection.
  • Page 56 Shure Incorporated Bending Rule Do not sharply bend the cable. Ethernet cables cannot bend more than four-times the diameter of the cable. Pinching 56/75...
  • Page 57: Installing Large Systems

    For many installations, the CCU supplies sufficient power for the conference units. The CCU can power multiple units at a time without additional equipment. The number of supported conference units depends on the size and layout of the installation. To determine the specific requirements for your installation, use the DCS-LAN Power Calculator at https://dcslan.shure.com. Power Depends on Installation Variables To maximize the unit count without adding equipment: Use multiple chain outputs from the CCU.
  • Page 58: Troubleshooting

    Shure Incorporated Inline Power Supply (1x) Rackmount Power Supply for 4 Additional Chains Use the EX6010 rackmount extension unit to add additional components and configuration options. The unit expands the DCS chain into 4 separate outputs, each with a power supply equivalent of a CCU.
  • Page 59: Diagnostics

    Shure Incorporated The Function button on the Chairman Check to make sure the unit is configured as Chairman and that the function Unit does not switch off the Delegate button is configured as All del off Units Check the headphone volume control on the units...
  • Page 60 Click either the Network topology or System diagnostic button to generate the selected report. Note: To generate a network topology report, you must first save the reference network under Diagnostics > System   diagnostic. Save the resulting file and send it to the Shure support group for analysis. 60/75...
  • Page 61: Backup, Restore, Factory Reset

    Shure Incorporated Backup, Restore, Factory Reset Open the CCU browser interface. Go to System > Factory   defaults   &   backup. ◦ Back up your current system configuration: Under System backup, click Save. Save the file to your computer or to external storage. Take note of the lo- cation of the backup file, which includes all CCU settings and participant setup entries.
  • Page 62: Devices And Accessories

    Shure Incorporated Devices and Accessories Chairman button set for MXC615/620 MXC615-620-ACC-CM Chairman button set for MXC630/640 MXC630-640-ACC-CM A/B buttons for MXC615/620, qty 10 MXC615/620-ACC-A/B A/B buttons for MXC630/640, qty 10 MXC630/640-ACC-A/B Mute button for MXC615/620, qty 10 MXC615/620-ACC-M Mute button for MXC630/640, qty 10...
  • Page 63: Ps-Ccu Power Supply

    Shure Incorporated PS-CCU Power Supply Power supply for the CCU, DCS-LAN power kits, and inserters. PS-CCU Model Variations Power supply for U.S. PS-CCU-US Power supply for Argentina PS-CCU-AR Power supply for Australia PS-CCU-AZ Power supply for Brazil PS-CCU-BR Power supply for China...
  • Page 64: Technical Specifications

    Shure Incorporated Pre-Tested Shure Cables Shure offers individually-tested cables for Shure conferencing and discussion equipment. The EC 6001 are high-quality, shield- ed Cat5e cables available various lengths from 0.5 m to 100 m. Made with male-to-male shielded connectors. Male-to-Male Patch Cables 0.5 m black shielded Cat5e F/UTP cable (shielded RJ45)
  • Page 65 Shure Incorporated Old Name New Name F/UTP U/FTP U/UTP Important: Use only F/UTP or U/FTP (screened) cables and screened RJ45 connectors and not U/UTP cable, which is unscreened. How to wire a Cat5e (EIA 568-B) cable to a RJ45 con.:...
  • Page 66: Common System Specifications

    Shure Incorporated Signal Cable type Earth Signal + 2 x 0.25 mm shielded. Signal – Emergency Switch Terminal block Connect the emergency switch to pin 1 and 2. Earphones 3.5 mm Jack plug Connector Function Signal left Ring Signal Right...
  • Page 67: Conference Unit Specifications

    Positive pressure on diaphragm produces positive voltage on pin 2 with respect to pin 3 (DIS-CCU Out- put) Microphone Connector 10-pin gooseneck, Unbalanced Pin Assignments Proprietary Shure Pinout Headphone Output dual mono (will drive stereo phones) Network Connections DCS-LAN Power Supply...
  • Page 68 Shure Incorporated NFC Carrier Frequency 13.56 MHz Antenna Type Internal NFC Loop NFC Card Compatibility ACOS3 dual interface and contactless Color Black Housing Molded Plastic, Aluminum MXC615 Dimensions 75.3 x 154.9 x 170.7 mm (3.0 x 6.1 x 6.8 in.)H x W x D Weight 770 g (27.2 oz.)
  • Page 69 Shure Incorporated Screen Type OLED Screen Size 19.37 x 7.86 mm (0.76 x 0.31 in.) Display Resolution 96 x 39 (125 PPI) Power Consumption MXC620 Typical Typical 1.9 W MXC620 Maximum 3.8 W MXC620-F Typical 1.9 W MXC620-F Maximum 3.6 W...
  • Page 70 Shure Incorporated MXC640 Dimensions 74 x 268 x 153 mm (2.9 x 10.6 x 6.0 in.) Weight 1080 g (38.1 oz.) Screen Type Color TFT LCD with Capacitive Touch Screen Screen Size 109.2 mm (4.3 in.) Display Resolution 480 x 272 (128 PPI)
  • Page 71 Shure Incorporated MXCMIU Connection to MXCMIU-FS / MXCMIU-FL HDMI, x2 Maximum Cable Length XLR Input Maximum Input Level PAD OFF -21.1 dBV PAD ON 21.7 dBV Audio Frequency Response 50 Hz - 14.3 kHz (+0.5/-3 dB) THD+N 0.07% Dynamic Range PAD OFF , Unweighted 89.5 dB...
  • Page 72: Audio Specifications

    Shure Incorporated Dimensions 198 x 324 x 96 mm (7.8 x 12.8 x 3.8 in.) H x W x D Weight 2250 g (79.4 oz.) Screen Type Color TFT Display Screen Size 160 mm (6.3 in.) Display Resolution 800 x 240 (134 PPI)
  • Page 73 Shure Incorporated THD+N Microphone Input 0.04% Headset Input 0.07% Dynamic Range Microphone Input , Unweighted 110 dB Microphone Input , A-Weighted 112 dB Headset Input , Unweighted 92 dB Headset Input , A-Weighted 94 dB Preamplifier Equivalent Input Noise (EIN) −115.8 dBV...
  • Page 74: Cleaning

    The equipment is intended to be used in professional audio applications. Changes or modifications not expressly approved by Shure Incorporated could void your authority to operate this equipment. Note: This device is not intended to be connected directly to a public internet network.
  • Page 75: Certifications

    EAC Clarification: This product meets Russian compliance regulations as well as EAC marking requirements. Hereby, Shure Incorporated declares that the radio equipment is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.shure.com/europe/compliance...

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