Multiple Pages Feed; Paper Is Improperly Loaded; Paper Is Not Ejected Fully Or Is Wrinkled; The Product Does Not Print - Epson All in One Printer User Manual

User's Guide

Multiple pages feed

❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
"Selecting Paper" on page 16
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❏ Make sure the edge guides are snug against the edges of the paper.
❏ Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before
loading.
❏ Remove the stack of paper and make sure that the paper is not too thin.
"Paper" on page 101
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❏ Fan the edges of the stack to separate the sheets, then reload the paper.

Paper is improperly loaded

If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the product off
and gently remove the paper. Then turn the product on and reload the paper correctly.

Paper is not ejected fully or is wrinkled

❏ If the paper does not eject fully, press the button indicated on the control panel to eject the paper. If the paper is
jammed inside the product, remove it by referring to the following section.
"Paper Jams" on page 83
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❏ If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.
Note:
Store any unused paper in its original packaging in a dry area.

The Product Does Not Print

All lights are off

❏ Press the P button to make sure the product is on.
❏ Make sure that the power cord is securely plugged in.
❏ Make sure that your outlet works and is not controlled by a wall switch or timer.

The control panel or lights are on

❏ Turn off the product and computer. Make sure the product's interface cable is securely plugged in.
❏ If you are using the USB interface, make sure your cable meets the USB or Hi-Speed USB standards.
Troubleshooting for Printing
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