Chapter 2: Troubleshooting Guide - Fourier MultiLogPRO User Manual

Chapter 2: Troubleshooting Guide

Symptom
I pressed the ON key on MultiLogPRO
and it did not turn on.
MultiLab was unable to connect to
MultiLogPRO.
I downloaded unexpected data from the
MultiLogPRO.
While running with an active trigger,
MultiLogPRO does not complete the data
logging.
Fourier Systems Ltd.
16 Hamelacha St., POB 11681, Rosh Ha'ayin 48091,
Tel: +972-3-901-4849, Fax: +972-3-901-4999
www.FourierEdu.com
Cause of Problem

Try charging the battery, it
may be weak.

You are using an
unsuitable AC/DC adaptor
(see page 5).

The internal 3V disk battery is
dead.

MultiLogPRO is turned off.

The communication cable is
not connected properly.

The communication cable is
not connected to the correct
computer COM Port.

There is no available
Serial COM Port.

The Logger USB driver was not
installed.

There may be
experiments stored
MultiLogPRO.
Download means loading one of
them in sequential order. You
have probably loaded an old
experiment accidentally.
using Selective download from
MultiLab (see
Bookmark not defined.)

The trigger condition has
not been fulfilled.
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