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Q40 Tape Library
Event Code
Message Text and Description
Wellness test failed because of unit lock
2041
failed.
Wellness test failed because top cover is
2042
missing.
2043
Wellness test failed because bottom
cover is missing.
2044
Wellness test failed because drive power
board has failed.
2045
Wellness test failed because move media
test failed.
Wellness test failed because drive
2046
communication test failed.
Wellness test failed because the barcode
2047
scanning test failed.
2051
Wellness test failed because of the failing
robotic test.
511026 Rev. 07-01-19
Installation and Operations Manual
Details and Solution
Ensure that the alignment mechanism is engaged in
every module that is above another module in the
library.
Install the top cover on the top module of the library.
Check the module interconnect cable and module
power cord. If the base module cannot detect both a
top and bottom cover the robot will not move.
Install the bottom cover on the bottom module of the
library. Check the module interconnect cable and
module power cord. If the Base Module cannot
detect both a top and bottom cover the robot will not
move.
Ensure the drive power board is fully seated in the
module and power cycle the library.
The minimum requirements for the Wellness test are
at least one unloaded drive and one data cartridge
compatible with that unloaded drive. If there are no
available drives or compatible media, the test will fail
and an error event will be generated. To view event
details from the RMI, click on the event, and then
view all of the event details to see what elements
were involved in the move failure. Additionally,
check for obstructions in the pathway of the robot
such as a cartridge sticking out. Verify module
alignment and frame alignment. Check if the
robotics assembly is stuck in the lock mechanism,
move robotics assembly apart from lock mechanism
and enable lock mechanism correctly.
Remove and reseat the drive canister to ensure that
the drive is fully seated. If the issue persists then
reset the drive.
Verify that there is no obstruction in front of the
barcode scanning module located on the robotics
assembly. If the error persists replace the robotics
assembly. Check for obstructions in the vertical
pathway of the robot such as a cartridge sticking
out. Verify module alignment and frame
alignment. Verify there are no obstructions at the
bottom of the library. Power cycle the library and
verify no further critical events are generated.
Check for obstructions in the vertical pathway of the
robot such as a cartridge sticking out. Verify module
alignment and frame alignment. Ensure that the
spooling cable is fully seated in the Base Module
and connected correctly to the robotic assembly.
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