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The following list also contains the FRU name and a page reference to the removal and replacement
procedure for the FRU. Each FRU is identified by a 1-byte identifier (FID). The FID relates to the FRUs that
have the highest probability of causing the problem. Always replace the FRU with the highest probability
of failure first.
At the start of your service call, write down the reported FID and the 12 hex characters of support data.
You might need this information if you contact your next level of support.
• FID is displayed in the service panel, see Figure 35 on page 87. The 12 characters of support data are
shown below the CALL FOR SERVICE message.
• FID was reported in one of the Error Logs, see "CE Logs menu (CE Offline Mode)" on page 133. The 12
characters of support data are shown below the reported FID.
Table 4: FIDs and FRUs
Reporte
FRUs FRU name or description
d FID
50
An incorrect encryption configuration that is installed during manufacturing
85
Drive canister
51
Encryption power-on self-test (POST HW) failed
85
Drive canister
52
Encryption firmware power-on self-test (POST HW) failed
85
Drive canister
53
Encryption self-test (started) - An explicitly started encryption self-test failed
83
Drive microcode
85
Drive canister
54
Encryption self-test (automatic) - An automatically started encryption self-test failed
83
Drive microcode
85
Drive canister
55
Encryption module failure
83
Drive microcode
85
Drive canister
58
Encryption error
85
Drive canister
Prob-
Page reference or instruction
ability
100% • "FID 85: Drive canister" on page 252
100% • "FID 85: Drive canister" on page 252
100% See 'Reported FID 84' in this table
50%
"FID 84 or E6 - Isolating fault between
microcode and hardware" on page 240
50%
• "FID 85: Drive canister" on page 252
20%
"FID 84 or E6 - Isolating fault between
microcode and hardware" on page 240
80%
• "FID 85: Drive canister" on page 252
20%
"FID 84 or E6 - Isolating fault between
microcode and hardware" on page 240
80%
• "FID 85: Drive canister" on page 252
100% • "FID 85: Drive canister" on page 252
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