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• Do not use power tools or magnetic tools to complete this procedure.
• If you cannot remove the cartridge from the drive with the following procedure, contact your next
level of support.
The purpose of this section is to assist you to determine the condition of the cartridge or the magnetic
tape and to direct you to the procedure you might follow to remove the cartridge.
Before you begin this procedure
1. If you did not already do so, attempt to remove the cartridge by powering ON the device.
2. If you did not do so, complete the procedure "Preparing the tape drive for service" on page 183 before
you remove the drive canister from the enclosure.
3. Display the Options menu on the service panel.
4. Select Unload Drive from the Options menu, and press Enter. The cartridge unloads and is returned to
a storage location.
Note: A typical tape cartridge rewind and unload can take up to 5 minutes. An error recovery condition
like a stuck tape can extend this time to up to 1 hour.
5. If the cartridge unloads, inform the operator that the cartridge is unloaded, and complete "End of call"
on page 185. If the cartridge does not unload, continue with this procedure.
Recommended tools (do not use magnetized tools)
• 2.5 mm offset hex wrench
• #1 Crosspoint screwdriver
• ESD Kit (see "ESD kit" on page 38)
• Flashlight (optional)
• Small, flat-bladed screwdriver (optional)
Begin this procedure
Note: If the drive did not run an automatic dump to flash memory, complete "Offloading the dump to flash
memory" on page 211 before the drive canister is removed.
1. Remove the drive canister from the enclosure. See "FID 85: Drive canister" on page 252.
196 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information
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