Troubleshooting - bora PKT11 Operating And Installation Instructions

Troubleshooting

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8 Troubleshooting
Observe all safety and warning information (see the Safety section).
Operating situation
The cooktop cannot be
switched on.
Formation of odours and
vapours when operating the
new cooktop
The cooling fan continues
running after switching off
A cooking zone or the
entire cooktop switches off
automatically.
The power setting has
automatically shut off too early.
the central control knob
display shows a segment turning
clockwise
Control knob display
L
Control knob display
/
Control knob display
E003
Control knob display
E019
Tab. 8.1 Resolving a fault
After troubleshooting, turn the knob ring to the 12 o'clock position (0 position).
X X
In all other cases, contact the BORA Service Team (see section 'Warranty, technical service and spare parts) and enter
X X
the error number displayed and the device type.
28
Cause
Knob ring missing
The fuse or automatic circuit breaker of the
electrical wiring system in the apartment and/
or house is defective.
The fuse or the automatic circuit breaker trips
multiple times
The power supply is disconnected.
Normal for brand new devices
The cooling fan will continue to run until the
cooktop has cooled down and will then switch
off automatically.
Cooking zone operating for too long
The overheating protection has tripped
The overheating protection has tripped
Knob ring not in the 0 position after fitting
The childproofing feature is activated
Continuous operation (30 s) of the control
knob or control knob dirty
Electrical connection between touch surface
and knob ring (min. 3-5 seconds)
Error evaluating the touch surface
Remedy
Place the knob ring on the control knob.
Replace the fuse.
Switch the automatic circuit breaker back on
Contact BORA Service Team
Have a specialist electrician inspect the power
supply
Wait a few hours
If the odours continue to develop, contact the
BORA Service Team
Wait until the cooling fan switches off
automatically.
Put the cooking zone back into operation
(see the Operation section).
(see the Device Description section)
(see the Device Description section)
Turn the control knob to the 12 o'clock position
(= 0 position),
Switch off the childproofing feature
(see the Operation section).
Release or clean the control knob
Remove the knob ring and wipe residual water
from the touch surface
Twist control knob to "0" position
Call BORA Service Team
www.bora.com