User Instructions; Troubleshooting - Real Flame Magiglo Series Installation & Operating Manual

USER INSTRUCTIONS

1. Your Magiglo Gas Log/Coal Set will have been installed by an authorised person in
accordance with the Installation and Service Instructions. If you are technically minded you
will increase your knowledge of your fire by reading through these Instructions
2. Initially your Magiglo may burn with a slightly blue flame which part of the protective coating
on the coal and logs burn off. A slight smell my also be apparent at this stage. After an hour
or so the fire will have settled down and will therefore burn with a yellow flame producing a
little soot. The soot deposit enhances the real effect and is exactly the same as an
authentic fire.
3. As with all gas appliances, your Magiglo should be regularly serviced. We would
recommend once each year. The name and address of your service technician can be
obtained from your Real Flame stockist. The routine to be followed by the engineer can be
found under Service Instructions; contained within this leaflet.
4. For safe operation of your Magiglo the following annual checks should be carried out.
- Confirm that the chimney remains clear and unobstructed and there has not been a build-
up of soot which would necessitate the chimney being swept.
- Confirm that the room ventilation remains adequate and that all vents are free of
obstruction.

TROUBLESHOOTING

Symptom
Pilot won't light
Pilot lights but does
not stay on.
Main flame goes out or
very little flame.
W RNING Magiglo burn with a real flame which should be treated with same respect as any naked
flame. A fireguard should be used for the protection of children and the elderly.
Corrective Action
1. Pressure too low. Set to correct pressure.
2. Check for spark at electrode if none, check lead connection. If not solved
replace electrode.
Light pilot and keep knob depressed for 30 seconds before
releasing. If pilot does not stay on, replace thermocouple.
1. Check for correct pressure.
2. Check for faulty thermocouple.
3. Excessive draught can cause flame to extinguish.
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