Chronological Log - S&C BankGuard PLUS Troubleshooting Instructions

Chronological Log

1011-550
This screen includes the following fields:
Setup Disk Revision, Control Software Revision
Please have this information available when you call S&C Electric Company about a
problem. These fields include:
•
The S&C name and revision date for the IntelliLINK software version that is pres-
ently loaded into memory on your computer.
•
The S&C name for the Control Device software version present in this control
device.
Comments
This field includes miscellaneous information about your control and IntelliLINK soft-
ware. For example, if the IntelliLINK software is older than the Control Device soft-
ware, this field includes the message "Setup Disk/Control Software Version Mismatch."
If the IntelliLINK software is newer than the Control Device software, this field
includes the Control Device software's date and the message "Obsolete Release."
Encoded
This is a six-digit hexadecimal encoding of the name/version information for the soft-
ware in the control. (This code is used by S&C staff during software troubleshooting.)
Model Number
This field shows the model number for this control device.
Serial Number
This field shows the serial number of this control device.
The Chronological Log window shows a log of various troubleshooting-related events.
This information may help you identify the cause of problems.
To display the Chronological Log window:
From the Data menu, choose Event/Data Logs, the Select Log dialog box will appear.
Open Data_Logs. Select Chronological Log, and select OK. The IntelliLINK software
automatically opens a browser window to display the data.
Events logged on the Chronological Log are:
Alarm Active
Alarm Cleared
Bank Open
Bank Closed
Control Power Up
Gross Lockout Active
Lockout Active
Lockout Cleared
No Date
Over-voltage Alarm Active
Over-voltage Alarm Cleared
Power Up Alarm Set
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