Troubleshooting - Screen Innovations Nano Roll 375 Series Installation Instructions Manual

PROGRAMMING - RTS
PROGRAMMING STEPS (must follow in order)
Step 1: Fine tune lower limit
Step 2: Assign shades to groups
Step 3: Pair groups to control system (Mylink, LinkPro)
Each RTS Nano shade includes an installation remote that is used to adjust limits and program
group controls. These installation remotes are uniquely numbered to the shade they are paired
with. The lower limit of every shade is preprogrammed to ½" from the bottom of the window.
After installing each shade, follow these steps to adjust the lower limit:
STEP 1 - Fine tuning lower limit :
1. Beginning with the first shade, pull plastic tab from remote and press
to lower limit set at the factory.
2. When shade has stopped, adjust the lower limit by holding
shade jogs.
3. Use or to move the shade to the desired lower limit.
4. Hold the "My" button until the shade jogs again.
5. Repeat this procedure at each window until all shades have lower limits set to desired positions.
Assign shades to groups :
STEP 2 -
Next, program group controls. To pair with a permanent transmitter
such as a multichannel Telis or DecoFlex, follow these steps.
1. Press and hold the program button on the back of the installation
remote until the shade jogs.
2. Select the channel where you want to create a group, then bump
(do not hold down) the program button on the back of the remote -
the shade will jog.
3. Both remotes now control the shade.
4. Continue doing this with each shade until all shades are
programmed in the desired groups.
NOTE: Each RTS motor can be paired with 12 unique transmitters.
STEP 3 - Pair Groups to control system (LinkPro, myLink) :
1. Download the myLink app.
2. Pair the grouped shades with LinkPro or MyLink according to the instructions in the myLink app.
Programming RTS
Warning: Do not
attempt to use any
installation remote until all
the shades are installed.
allowing shade to run
and simultaneously until the
Installation Permanent
Remote
Remote
hold the button Bump
until the shade jogs (do not hold)
(light on the motor
turns green).
Pg 9
TROUBLESHOOTING - RTS

TROUBLESHOOTING

Problem Possible Cause
For RTS
Shade won't operate. Motor is not powered.
Remote button presses
are too short.
The remote is being
used out of range.
The remote battery is
out of place or drained.
Green LED light is The motor is in
flashing - shade is not programming mode.
operating properly
(WireFree only).
Troubleshooting RTS
Tech Support: 512.832.6939
Action to Take
When the battery of a wire free motor is low the user
is notified by a series of red led flashes visible on
the left end cap. These flashes will only occur after
a command has been given. If the motor is low or
dead, the charging cord can be plugged in and the
shade will operate while charging.
When operating an RTS remote hold the buttons
down for at least 2 seconds.
Move within 30ft. of the shade. If the issue persists,
adjust the antenna to a new position, and make sure
the antenna does not touch metal.
Check that the red LED on the remote flashes when
buttons are pressed. On the installation remote, pry
off the back by hand and ensure the battery is fully
seated in the battery tray. If the remote remains
unresponsive, replace the battery with a CR2430 3V
lithium cell.
Briefly click the program button on the back of the
installation remote. The green light will turn off and
the shade will return to user mode.
OR
Move the shade to the lower limit by holding the up
or down button. Hold the "My" button untill the screen
jogs - the green LED will stop flashing.
Pg 10