If a problem occurs during recorder operation, follow the steps described below before consulting
the nearest Sony dealer. If any messages appear, it is recommended to take notes.
1 Check to see if the problem is listed in "Troubleshooting."
Check "Messages" (
2 If after step 1 you still cannot solve the problem, consult your nearest Sony dealer.
The rechargeable battery does not
start charging. The rechargeable
battery cannot be fully charged.
The rechargeable battery has
become drained even when the
recorder was not used for a while.
Even when fully charged, the life
of the battery is only about half
what it normally is. The remaining
charging time is about a half the
The recorder become hot during
the charging procedure.
page 71) for the problem as well.
Case and/or corrective action
The rechargeable battery has been inserted incorrectly or the AC
power adaptor, the AC power cord, or the USB cable has been
connected incorrectly. Insert the rechargeable battery correctly or
connect the AC power adaptor, the AC power cord, or the USB
No rechargeable battery is inserted. Insert the rechargeable battery
( page 14).
The rechargeable battery is depleted. Charge the rechargeable
battery. It takes one minute after connecting the USB cable to
the recorder for an indication to appear and charging to start. If
charging does not start even after a minute, reconnect the USB
cable to the recorder again.
The surrounding temperature is too high or too low ("CHARGE
+5°C – +35°C/41F–95F" appears in the display). Charge the
battery at a temperature of +5 °C (+41 °F) to +35 °C (+95 °F).
The battery will take longer to charge if you operate the recorder
while charging the battery with the AC power adaptor, or do
computer-related operations while charging with USB bus power.
For faster charging, do not operate the recorder.
You pressed the jog lever or one of the buttons on the recorder at
the time you connect the USB cable.
"Quick Mode" was set to "On" ("Quick On" on the remote) (
page 59). If you set "Quick Mode" to "On" ("Quick On" on the
remote), the power stays on inside the recorder even when there
is no operation, causing the rechargeable battery life to shorten.
If the rechargeable battery is not fully charged, the battery
may become drained after a while. If this happens, charge the
rechargeable battery again.
The capacity of the rechargeable battery has decreased because
the battery is reaching the end of its service life. Replace the
rechargeable battery with the new one (optional).
This is normal and poses no danger.