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Viking 1600-IP Series Product Manual

Viking 1600-IP Series Product Manual

Ada compliant voip emergency phones
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Designed, Manufactured and Supported in the USA
VIKING
S E C U R I T Y & C O M M U N I C A T I O N S O L U T I O N S
ADA & CE Compliant VoIP Emergency Phones
with Built-In Dialer and Digital Voice Announcer
The 1600-IP Series ADA Compliant VoIP Emergency Phones are designed to
provide quick and reliable handsfree communication for SIP VoIP phone sys-
tems with PoE. All 1600-IP Series phones meet ADA requirements for eleva-
tor/ emergency telephones, and can be programmed from any Touch Tone
phone or PC on the same LAN or remotely using a static IP address. The
phones can dial up to 5 programmable emergency numbers. In addition, the
E-1600-20-IP, E-1600-22-IP, E-1600-52-IP and E-1600-TP2IPEWP feature a
second "INFO" button that will dial up to 5 non-emergency numbers. Two amp
relay contacts are provided for strobe light, camera, door/gate control, etc.
The 1600-IP Series phones can be programmed to automatically deliver a
digital announcement to identify the location of the emergency call.
Alternatively, a DTMF Touch Tone code may also be delivered. A "Call
Connected" LED can be initiated manually or automatically. All programming
parameters, including phone numbers and location numbers, are stored in non-
volatile memory, requiring no batteries. All units are PoE powered.
For outdoor installations where the unit is exposed to precipitation or
condensation, select 1600-IP Series phones are available with Enhanced
Weather Protection (EWP). EWP products feature foam rubber gaskets,
sealed connections, gel-filled butt connectors, as well as urethane or thermal
plastic potted circuit boards. For more information, see DOD 859.
Installation requires the assistance of a Network Administrator / IT Technician.
!
Features
• Automatic polling and programming software included
• 2 Amp relay contacts for door/gate or SL-2 strobe light control
• SIP compliant (see pg 2 for list of compatible IP-PBX phone systems)\
• Outbound Proxy, Authentication ID, Peer to Peer, VLAN Tagging
• PoE powered (class 1, <4 watts)
• Automatic Noise Canceling (ANC) feature for proper operation in noisy environments
• VoIP eliminates the need for "Push to Talk" mode
• Network downloadable firmware
• Meets ADA requirements for Emergency Phones:
- Automatically lights the Red "Call Connected" LED
- Transmits a unique location I.D. code or voice announcement
- Grade 2 Braille label for the visually impaired
• Non-volatile digital voice announcer with 28 seconds of voice memory
• Handsfree operation
• Marine grade 316 stainless steel prevents corrosion on the stainless steel models
• Laser etched graphics on stainless steel models
• Dials up to 5 emergency numbers
• E-1600-20-IP, E-1600-22-IP, E-1600-52-IP, and E-1600-TP2IPEWP dial up to 5 non-
emergency "INFO" numbers
• Cycles through backup phone numbers on busy or no-answer
• Optional Enhanced Weather Protection (EWP), EWP products are designed to meet IP66
Ingress Protection Rating, see DOD 859
• Hangs up on busy signal, time-out or touch tone command
• Extended temperature range (-40°F to 140°F)
• 11 different chassis or board only available
• Available in 42" tower phone model E-1600-BLTIPEWP (DOD 249)
• Optional LV-1K Line verification Panel (DOD 246 )
• Optional PB-100 Polling System available (DOD 232)
• Optional SL-2 or BLK-4-EWP strobe light kit available (DOD 242/654)
• Optional E-1600A-MK-GNP Pedestal Mounting Kit (DOD 227)
• Optional PB-1 Panic Button Kit (DOD 233)
• Diagnostics (for testing mic, speaker & relay)
PRODUCT MANUAL
• Elevators
• Parking ramps/lots
• Emergency pool phones
• ATM machines
• Medical centers
• Silent hold-up alarm dialer
with an optional PB-1 Panic
Button Kit (DOD 233)
* Americans with Disabilities Act of 1992 contains federal regu-
Power: PoE class 1 (<4 watts)
Maximum Sound Pressure: 95 dB SPL @ 1m.
Dimensions: See Installation and Specifications
Operating Temperature: -40°F to 140°F (-40° C to 60° C)
Humidity - Standard Products: 5% to 95% non-condensing
Humidity - EWP Products: Up to 100%
Audio Codecs: G711u, G711a, G722
Network Compliance: IEEE 802.3 af PoE, SIP 2.0 RFC3261, 100BASE-TX with
auto cross over
Regulatory Compliance: CE, FCC Part 15 and Canada ICES-003 Class A
Connections: (1) RJ45 10/100 Base-T, (3) gel-filled butt connectors
1
1600-IP Series
E-1600-IP
E-1600-30-IP
E-1600-50/52-IP
E-1600-55-IP
Applications
lations regarding elevator telephones (Public Law 101-336).
www.VikingElectronics.com
Specifications
ADA Compliant VoIP
Emergency Phones
May 20, 2019
E-1600-45-IP
E-1600-60-IP
E-1600-65-IP
E-1600-32-IP
E-1600-20-IP
E-1600-22-IP
E-1600-53-IP
E-1600-03-IP
E-1600-02-IP/E-1600-TP-IPEWP
E-1600-TP2IPEWP/E-1600-GT-IPEWP
• Area of refuge locations
• Lobbies
• Entryways
• Campus emergency stations
• Stadiums
• Convention centers
• Public access areas

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Summary of Contents for Viking 1600-IP Series

  • Page 1 E-1600-65-IP provide quick and reliable handsfree communication for SIP VoIP phone sys- tems with PoE. All 1600-IP Series phones meet ADA requirements for eleva- tor/ emergency telephones, and can be programmed from any Touch Tone phone or PC on the same LAN or remotely using a static IP address. The phones can dial up to 5 programmable emergency numbers.
  • Page 2 Vertical Wave* Yealink T Series S IP Phones * Note: For vendor specific detailed configuration instructions, see Configuring Viking VoIP Phone and SIP Servers, DOD 944. ** Note: Relay operation commands are Not compatible with Panasonic Phone Systems (Panasonic does not...
  • Page 3 Description: 1600-IP board (PCB) only kit. Mounting: Flush mount with included rough-in box (will not Can be used to convert any analog Viking fit in a double gang box), or surface mount with a VE-5x5 1600A-Series phone to a VoIP version...
  • Page 4 It resides in the device’s memory and is used by routers to send network traffic to the correct IP address. You can find the MAC address of your 1600-IP Series phone printed on a white label on the top surface of the PoE LAN port.
  • Page 5: Features Overview

    Features Overview Rear (PCB) View of E-1600-IP Series Emergency Phone PoE LAN Port 10/100, PoE Class 1 (<4 Watts): Connect to your LAN via RJ45 plug and CAT5 or greater twisted Green Unit Status LED pair wire. Yellow Network Status LED:...
  • Page 6 Installation and Specifications The following sections show specifications and installation instructions for the different chassis in the 1600-IP Series. IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the telephone line. It is recommended that a surge protector be installed to protect against such surges.
  • Page 7 10.5 0.25 10.0 0.25 EMERGENCY 6.25 PHONE 13.0 Minimum Cutout Red Call Connected CALL 12.5 CONNECTED PUSH FOR HELP Grade 2 Braille VIKING © Label Push To Call Button (6) 0.188 diameter countersunk holes (Side View)
  • Page 8 (Front View) 5.36 EMERGENCY Laser Etched Graphics PHONE Grade 2 Braille Label PUSH FOR HELP 7.22 VIKING © Marine grade 316 CALL stainless steel faceplate CONNECTED Call Connected LED and push button switch (sealed per IP67) Push to Call button VIKING ©...
  • Page 9 Mounting with Optional VE-5x5: Surface mount to walls, single gang Front Panel Material: 14 gauge Marine boxes, double gang boxes, posts, or to a Viking VE-GNP Gooseneck pedestal (see grade 316 brushed stainless steel DOD 424 for more information).
  • Page 10 E-1600-22-IP Dimensions: Overall - 127mm x 127 x Optional Enhanced Weather Protection (EWP): The optional EWP products feature 57mm (5.0” x 5.0” x 2.25”) foam rubber gaskets and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards. See DOD 859. Shipping Weight: 1 kg (2.12 lbs.) Mounting in a Double Gang Rough-In Box (not included): Flush into walls, mounts Front Panel Material: 14 gauge Marine...
  • Page 11 2.20 (not included) HELP Braille label included VIKING © 2.40 * CAUTION: Excessive wire length and/or using a rough-in box with inadequate depth can apply force to the circuit board causing physical damage. Important: When warm air comes in contact with cold surfaces, such as outside walls and conduits, it causes condensation. To prevent condensation from accumulating inside the E-1600-32-IP always bring conduit into the bottom of the unit.
  • Page 12 Mounting with Optional x 4.0” x 2.14”) VE-5x5: Surface mount to walls, single gang boxes, double gang boxes, posts, or to a Viking VE-GNP Gooseneck Shipping Weight: 1 kg (2.12 lbs.) pedestal. Front Panel Material: 14 gauge Marine grade 316 brushed...
  • Page 13 Ring EWP) (2.04 EWP) BL-1 grade 2 black Red call connected LED with mounting hardware Braille label included (requires a 0.250" diameter mounting hole). 2.63 (2.71 EWP) PUSH FOR 2.20 HELP 0.60 (0.80 EWP) maximum VIKING © Side View 2.40...
  • Page 14 Note: This is a E-1600-IP board (PCB) only kit. This kit can be used to convert Shipping Weight: .45 kg (1 lb) 2008 or newer Viking 1600A Series analog emergency phone to a VoIP version. Connections: (1) RJ45 10/100 Base-T, (3) optional gel-filled butt...
  • Page 15 E-1600-55-IP The E-1600-55-IP is a universal emergency phone kit for Optional Enhanced Weather Protection (EWP) Available: The optional EWP products feature foam rubber gaskets and installing behind elevator panels, or an installation requiring a boots, sealed connections, gel-filled butt connectors, as well custom panel.
  • Page 16 11.75 Yellow (N.O.) 10.250 CALL CONNECTED 5.125 PUSH FOR Minimum Cutout HELP VIKING © 2.125 0.75 (6) 0.250 diameter counter "Call Connected" LED sunk 82° x 0.410 diameter holes for flathead #10 x 24 Marine grade 316 stainless tamper-proof screws (not...
  • Page 17 12.00 Yellow (N.O.) 9.60 CALL CONNECTED 5.125 PUSH FOR Minimum Cutout HELP VIKING © 2.25 1.20 (6) 0.250 diameter counter "Call Connected" LED sunk 82° x 0.410 diameter holes for flathead #10 x 24 Marine grade 316 stainless tamper-proof screws (not...
  • Page 18 2. Click E-1600-IP in the search results 3. Scroll down the page to Downloads, click IP Programming Software 4. Install the programming software by saving or opening the file and then clicking on setup Viking IP Programming.exe 5. Follow the prompts on your screen to complete software installation 6.
  • Page 19 Open the “Viking IP Programming” software on the PC and the start screen shown below will appear. Any Viking IP phones that are connected to the network will appear on the list. Simply select the 1600-IP Series on the list and click on the “Connect”...
  • Page 20 The window in the upper left corner of the menu will show you each 1600-IP Series phone that is connected to that LAN. Select the unit with the same MAC address shown on the label located on the top of the Ethernet connector on the Step 2.
  • Page 21 You can now enter programming by following the steps in section A. F. Manually Resetting All Network Parameters to Factory Default Step 1. Power down the 1600-IP Series phone by disconnecting the LAN Cable (RJ45 plug). Step 2. Press and hold the Call button, then reconnect the LAN Cable (RJ45 plug).
  • Page 22 Programming Features Index DESCRIPTION Section Page Connect/Disconnect VLAN Settings Unit Name SIP Server Peer to Peer Settings Outbound Proxy Authentication ID Register Fails Speed Dial Numbers Security code (factory set to 845464) ID Number Access Code (1 - 6 digits, blank = disabled, factory set to 123456) Audio File Recording Emergency Announcement from a phone Internal / External Relay (factory set to Internal)
  • Page 23: Programming Features

    Programming Features 1. Unit Name Up to a 31 character unit name can be assigned to the 1600-IP Series Phone being programmed. 2. SIP Server Enter the IP address or URL of your SIP server or service provider in this field. The SIP server IP address is limited to 74 characters.
  • Page 24 Note: Applications such as Sound Forge, Audacity, and Windows Sound Recorder can be used to create the WAV files. 12. Recording Emergency Announcement from a Phone Call into the 1600-IP Series with a Touch Tone phone and access programming by entering the security code (845464 is the factory de- Step 1.
  • Page 25 13. Relay Internal / External With the relay set to “Internal” the E-1600-IP Series Phone will activate its on board relay for door strike / gate control. The Relay should be set to “External” for higher security installations when using a Viking remote model RC-4A relay controller to activate the door strike / gate controller (see DOD 582).
  • Page 26 Phone calls. Factory Setting: 3 22. Ring Volume When set to Ring or Ring with AGC, The 1600-IP Series Phone will output a loud ring when it is called. The level can be adjusted from 0 - 9. Factory Setting: 5...
  • Page 27 This feature selects the maximum length of time that calls can be connected. Programmable in increments of 1 minute up to a maximum of 9 minutes or disabled. With the call length disabled, the 1600-IP Series Phone must rely on a call...
  • Page 28 The Inbound Call Mode determines how the 1600-IP Series Phone handles incoming SIP calls. One option is to generate a loud ring sound through the speaker. The 1600-IP Series Phone can also auto answer a SIP call to transmit a page, control the relay or listen to transmit audio from the microphone. The last option is the silent monitor mode, which allows callers to listen to the transmit audio from the microphone.
  • Page 29 35. Call LED Mode The “Call” LED on the E-1600-IP Series can be programmed to one of four different modes. Factory Setting: Entry Phone OFF Mode: Useful for silent monitoring applications. In this mode the LED will not light during normal operation. It will only light (blink) if it cannot register with the programmed SIP server or while manually resetting all network parameters to factory default.
  • Page 30 Group settings and Addresses. Note: This will not effect any speaker or paging settings. 44. Diagnostics The Diagnostics section in the Viking IP Programming can be used to test the functionality of the mic, speaker and the on-board relay. Note: This will not work when relay mode is set to external or Alarm.
  • Page 31: Operation

    You may silence the error beeps, per instance, by pressing and holding the HELP/CALL button for 5 seconds or by clicking the “Mute Alarm Until Next Failure” button in the Viking IP Programming Software (see section B on page 19). The error...
  • Page 32: Related Products

    LAN connection is not functioning. The LV-1K can be added to any new or existing Viking 1600-IP Series elevator emergency phone as a stand alone solution. The LV-1K continuously monitors for loss of PoE or communication with the server and will immediately provide an audible and visual indication when the LAN connection has been accidentally cut or disconnected.
  • Page 33 For more information, see DOD 235. Emergency Phone Panic Button Kit (for use with Viking Emergency Phones) The PB-1 Panic Button Kit connects to a Viking 1600A or 1600-IP Series Emergency Phone to provide a one-way talk path to the pre-programmed number when used.
  • Page 34: Warranty

    TWO YEAR LIMITED WARRANTY Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any authorized Viking distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016.