Viking PB-3-IP Product Manual
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Viking PB-3-IP Product Manual

Voip emergency phone panic button
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Designed, Manufactured and Supported in the USA
VIKING
SECURITY & COMMUNICATION
VoIP Panic Button with User Recorded ID Message
Model PB-3-IP is an VoIP Emergency Phone Panic Button designed to mount under
a desk or countertop and provide a quick and reliable way to make a silent
emergency call. The called party can silently monitor the situation or engage in two-
way handsfree communication by entering a touch tone "#".
The PB-3-IP functions as a SIP end point connecting with a single CAT 5/6 cable
from your POE switch. The unit can be programmed from any PC on the same LAN
or remotely using a static IP address.
The PB-3-IP dials up to 5 emergency numbers and can be programmed to
automatically deliver a digital voice announcement and / or an optional DTMF touch
tone code to identify the location of the emergency call. The red LED integrated into
the push button will light, indicating that an emergency call is in progress.
Installation requires the assistance of a Network Administrator / IT Technician.
!
Features
• Discreet compact design
• Built-in microphone for silent monitoring
• 2 Amp relay contacts for SL-2 strobe light control, etc.
• SIP compliant (see DOD 944) for list of compatible phone
systems and cloud providers
• Outbound Proxy, Authentication ID, Peer to Peer, VLAN
Tagging
• PoE powered (class 1, <4 Watts)
• Automatic Noise Canceling (ANC) feature for proper operation
in noisy areas
• VoIP eliminates the need for "Push to Talk" mode
• Network downloadable firmware
• Non-volatile digital announcer with 28 seconds of memory
• Handsfree operation
• Dials up to 5 emergency numbers
• Cycles through backup phone numbers on busy or no-answer
• Hangs up on busy signal, time-out or call ended signal
• Extended temperature range (-40°F to 140°F)
• Optional PB-100 Polling System available (DOD 232)
• Optional SL-2 (DOD 242) or BLK-4-EWP (DOD 654) strobe
light kits available
• Diagnostics for testing microphone, speaker, and relay
• Also available with analog telecom interface, see model PB-3
for more information (DOD 239)
PRODUCT
MANUAL
• K-12 classrooms
• College classrooms
• Courtrooms
• Bank tellers
• Silent holdup alarm dialer
Power: PoE class 1 (<4 Watts)
Maximum Sound Pressure: 86 dB SPL @ 1m
Dimensions: See Installation and Specifications
Operating Temperature: -40°F to 140°F (-40° C to 60° C)
Humidity: 5% to 95% non-condensing
Audio Codecs: G711u, G711a, G722
Network Compliance: IEEE 802.3 af PoE, SIP 2.0 RFC3261,
100BASE-TX with auto cross over
Regulatory Compliance: CE, FCC Part 15 and Canada
ICES-003 Class A
Connections: (1) RJ45 10/100 Base-T, (3) gel-filled butt
connectors
PB-3-IP
VoIP Emergency Phone
Panic Button
Applications
• Gas stations
• Motel reception desks
• Convenience stores
• All night restaurants
• Casinos
Specifications
www.VikingElectronics.com
Information: 715-386-8861
June 17, 2020

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Summary of Contents for Viking PB-3-IP

  • Page 1 “#”. The PB-3-IP functions as a SIP end point connecting with a single CAT 5/6 cable from your POE switch. The unit can be programmed from any PC on the same LAN or remotely using a static IP address.
  • Page 2 VoIP SIP System Compatibility For compatibility and vendor specific detailed configuration instructions, see the Viking VoIP SIP System Compatibility List, DOD 944. To open and download this PDF file: Scan the QR code below to open 1. Go to www.vikingelectronics.com...
  • Page 3 It resides in the device’s memory and is used by routers to send network traffic to the correct IP address. You can find the MAC address of your PB-3-IP phone printed on a white label on the top surface of the PoE LAN port.

  • Page 4: Features Overview

    Features Overview Rear (PCB) View of PB-3-IP Emergency Phone PoE LAN Port 10/100, PoE Class 1 (<4 Watts): Connect to your LAN via RJ45 plug and CAT5 or Green Unit Status LED greater twisted pair wire. Yellow Network Status LED:...
  • Page 5 Panic Button with red backlit Call Connected LED Condensation Drain Holes 0.375” Radius Speaker Microphone 0.63” (4) 0.20 0.30 diameter diameter countersunk mounting mounting hole VIKING © holes BOTTOM VIEW FRONT VIEW SIDE MOUNTING PLATE VIEW DIMENSIONS...
  • Page 6 2. Click PB-3-IP in the search results 3. Scroll down the page to Downloads, click IP Programming Software 4. Install the programming software by saving or opening the file and then clicking on setup Viking IP Programming.exe 5. Follow the prompts on your screen to complete software installation 6.

  • Page 7: Connect / Disconnect

    Open the “Viking IP Programming” software on the PC and the start screen shown below will appear. Any Viking IP phones that are connected to the network will appear on the list. Simply select the PB-3-IP on the list and click on the “Connect”...
  • Page 8 Step 1. to be programmed. The window in the upper left corner of the menu will show you each PB-3-IP phone that is connected to that LAN. Step 2. Select the unit with the same MAC address shown on the label located on the top of the Ethernet connector on the PB-3-IP phone.
  • Page 9 You can now enter programming by following the steps in section A. F. Manually Resetting All Network Parameters to Factory Default Step 1. Power down the PB-3-IP phone by disconnecting the LAN Cable (RJ45 plug). Step 2. Press and hold the Panic button, then reconnect the LAN Cable (RJ45 plug).
  • Page 10 Programming Features Index DESCRIPTION Section Page Connect/Disconnect VLAN Settings Unit Name SIP Server Peer to Peer Settings Outbound Proxy Authentication ID Register Fails Emergency Phone Numbers Security code (factory set to 845464) ID Number Access Code (1 - 6 digits, blank = disabled, factory set to Disabled) Audio File Recording Emergency Announcement from a phone Internal / External Relay (factory set to Internal)

  • Page 11: Programming Features

    When set to the Peer to Peer mode, a SIP server is not used. The PB-3-IP will register to itself. Applications for the Peer to Peer mode are very limited, as the PB-3-IP is only able to call other IP phones or SIP devices that are on the same LAN.

  • Page 12: Emergency Phone Numbers

    Additional numbers (if programmed) will be dialed when there is no answer and the Dial Next No. on Ring No Answer feature is enabled. The PB-3-IP Phone will also detect busy and move on (Dial Next Number on Busy Enabled).
  • Page 13 13. Relay Internal / External With the relay set to “Internal” the PB-3-IP Phone will activate its on board relay for door strike / gate control. The Relay should be set to “External” for higher security installations when using a Viking remote model RC-4A relay controller...
  • Page 14 Ring Flash Mode. When programmed for Ring Flash Mode the relay will momentarily turn on and off in a 400ms on/off cadence when the PB-3-IP’s extension is called. This mode is useful for activating a Viking LPL-1 Remote Visual Indicator, etc.
  • Page 15 Phone calls. Factory Setting: 5 22. Ring Volume When set to Ring or Ring with AGC, The PB-3-IP Phone will output a loud ring when it is called. The level can be adjusted from 0 - 9. Factory Setting: 5 23.

  • Page 16: Lap Counter

    This feature selects the maximum length of time that calls can be connected. Programmable in increments of 1 minute up to a maximum of 9 minutes or disabled. With the call length disabled, the PB-3-IP Phone must rely on a call ended signal or other methods of disconnect detection.
  • Page 17 33. Dial Next Number on Busy If enabled and a busy is detected, the PB-3-IP phone will dial the next programmed Emergency Phone number. A momentary press of the Panic button will dial the first programmed Emergency number. Factory Setting: Enabled 34.
  • Page 18 39. IP Firmware Update IP is currently not available. The ability to update IP firmware will be made available in a later release of Viking IP Programming software. If an IP firmware update is needed, Viking Technical Support will assist in updating the IP firmware.

  • Page 19: Operation

    Panic Button or inbound calls can be disabled. If the Inbound Call Mode is set to Auto Answer or Auto Answer - Secure, the PB-3-IP will automatically answer inbound calls.

  • Page 20: Troubleshooting

    You may silence the error beeps, per instance, by pressing and holding the Panic Button for 5 seconds (see PC Programming section B) or by clicking the “Mute Alarm Until Next Failure” button in the Viking IP Programming Software (see Programming section 37).

  • Page 21: Warranty

    TWO YEAR LIMITED WARRANTY Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any authorized Viking distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016.

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