Ending Calls; Transferring A Call; Call Waiting - Polycom VVX 300 Basic Phone Manual

Polycom
VVX 300/400
BASIC
PHONE
GUIDE

ENDING CALLS

To end a call, replace the handset, or if you used the
speakerphone, you can press the
can also press the End Call soft key to end any call.
MUTING YOUR PHONE'S MICROPHONE
During a call, press the
you use, handset or speakerphone). You will hear all the
other parties while they cannot hear you. To turn your
microphone back on, press
HOLD
During a call press the
call, you can press the

TRANSFERRING A CALL

There are two ways you can transfer a call: Attended Transfer and Blind Transfer:
Attended Transfer is where you stay on the phone until the party you are transfer-
ring the call to picks up and then allows you to advise the party you are about to
transfer a call to them. To complete the transfer, simply press the Transfer soft key.
1. During a call, press
placed on hold.
2. Dial the party you want to transfer the call to (this can be an internal
extension or an external number).
3. When you hear the second party answer (or after you speak with the second
party), press the
before the call connects by pressing the Cancel soft key, and your original call
will resume.
Blind Transfer is where you simply transfer the call to the intended party with-
out communicating with them first.
1. Press the key or the Transfer soft key.
2. Press the Blind soft key.
3. Dial the extension or number you want the call transferred to. Your call will be
transferred directly.
TO TRANSFER A CALL DIRECTLY TO ANOTHER EXTENSION'S VOICEMAIL, PRESS
THE KEY AND THEN THE
PERSON'S EXTENSION NUMBER. PRESS THE
TIP

CALL WAITING

When you are on a call and another call comes in, your phone will either: Have a Line
key flashing and display the details of the second call, or (depending on your phone
model and the call) just display the second caller's details on your screen without
the Line key flashing.
If a Line key is flashing: Press the flashing Line
If the Line key isn't flashing:
• Use your phone's Up and Down arrows
• Press the Answer soft key. The first call is automatically placed on hold.
To go back to your first call:
• Use the Up and Down arrows
• Press the Resume soft key, your first call is automatically placed on hold .
key. You
key (this will mute all modes
key again.
key on your phone or the Hold soft key. To resume the
key again, the Resume soft key, or the Line
or the Transfer soft key. The active call is automatically
key or the Transfer soft key. You can cancel a transfer
BLIND SOFT KEY. DIAL AN
to highlight the second call.
to highlight that call.
key.
8 FOLLOWED BY THE
SEND SOFT KEY.
key to take the call.
POLYCOM VVX 300/400
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