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Table of Contents
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Summary of Contents for Polycom VVX 300
- Page 1 Polycom VVX 300 and 400 series A guide to using your phone with Cloud Voice.
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Page 2: Table Of Contents
What’s in this guide What’s in the box Got everything? Let’s get started Set your phone up Get connected Check you’re connected to Cloud Voice Connect your headset Getting to know your phone Phone features and keys Phone display – lines view Soft keys Phone display –... -
Page 3: What's In The Box
• Mains power adapter • Ethernet cable • Phone stand • Quick start user guide VVX 300 series VVX 400 series Handset (VVX 300 & 301) (VVX 400 & 411) Phone stand Mains power Handset cord Ethernet cable Quick start... -
Page 4: Let's Get Started
Let’s get started Set up your phone Once you’ve unpacked it, turn it upside down so you can see the ports. Then slot the phone stand into one of the slots, depending on the angle you want. Get connected Here’s how to connect your cables. If you’ve got the VVX 411, you’ll have a USB port too. -
Page 5: Check You're Connected To Cloud Voice
Check you’re set up on Cloud Voice Your phone comes with everything you need to get set up on Cloud Voice. • Once your phone is connected to the network, it will update its firmware This might take some time, so please be patient. •... -
Page 6: Getting To Know Your Phone
Getting to know your phone Phone features and keys Phone display – lines view Time Date New Call Pickup Retrieve Soft Keys Soft keys The four buttons below the screen are called soft keys, and you can change what they do depending on what you use your phone for. Just check the screen above each button to see the options. -
Page 7: Phone Display - Other Views
Applications Web apps like Google On the VVX 300 series, the display icons are across three separate pages. Use the navigation key to scroll left and right. Page 1 – New call, messages and directories Page 2 – Forward, DND and settings... - Page 8 Pass the call on to someone else’s extension Choose from other soft key options, including conference and More lines Confrnc – add your call to a conference Lines – go back to the main lines view VVX 300 series VVX 400 series...
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Page 9: Using Your Phone
Using your phone Time and date Your phone’s time and date is set by Cloud Voice, but you can change the format by going to settings and updating your preferences. Making calls When you’re ready to dial, pick up the handset, press speakerphone (or headset if you’re using one) and enter the phone number. -
Page 10: Favourites
Favourites Your favourites are the people you call most often. Their numbers will show in your favourites list and in the lines view. To see your favourites list, press home, then select directories and press favourites. To add someone to your favourites, go to your contact directory and use the select key to select them. -
Page 11: General Info
The Waste of Electrical and Electronic Equipment (WEEE) Directive Headset compatibility (2002/96/EC) has been put in place to recycle products in the best Your VVX 300 and 400 series phone works with the ways for the environment, making sure we manage anything that’s following Jabra and Plantronic headsets: hazardous and don’t increase the amount of landfill we produce. - Page 12 Nothing in this publication forms any part of any contract. © British Telecommunications plc 2018. Registered office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. RingCentral logo is a registered trademark of RingCentral, Inc. Polycom and VVX are trademarks of Polycom, Inc. April 2018...
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