Parking A Call - Polycom VVX 300 Basic Phone Manual

Polycom
VVX 300/400
BASIC
PHONE
GUIDE
3-WAY CONFERENCE CALLS
To host a 3-way conference call:
1. Once you have the first party on the line, press the
More soft key and then the Confrnc soft key.
(The first party is automatically placed on hold).
2. Dial the second party. (Can be external)
3. When the second party answers, press the Confrnc
soft key. All parties are now joined in the conference.
To put the conference on hold, press the Hold soft key
(both parties will hear Music on Hold.) To end the conference,
press the End Call soft key; the other parties will remain connected.
TO SPLIT THE CONFERENCE INTO TWO SEPARATE CALLS (SO THAT YOU CAN TALK
TO ONE PARTY PRIVATELY), PRESS THE
TIP AND DOWN ARROWS
TALKING TO, AND WHICH ONE YOU WANT TO KEEP ON HOLD. USE YOUR UP AND
DOWN ARROWS
THE RESUME SOFT KEY. DEPENDING ON YOUR PHONE'S CONFIGURATION, YOU MAY
BE ABLE TO USE THE LINE
CONTINUE. THE OTHER CALL IS AUTOMATICALLY KEPT ON HOLD. TO RESUME THE
CONFERENCE CALL BETWEEN THE TWO PARTIES, PRESS THE
THEN THE JOIN
If you have an active call and a call-on-hold, you can press the Join soft key to
create a conference of the two parties.
TO HOST A CONFERENCE WITH MORE THAN THREE CALLERS, PLEASE CONTACT
THE CENTRALOFFICE CUSTOMER SUPPORT TEAM AT 347.498.0555 OR
TIP ENTERPRISE@XCHANGETELE.COM. FOR A ONE TIME FEE, YOU CAN CONFIGURE
YOUR PHONE TO HOST UP TO FOUR PARTIES IN A CONFERENCE. TO HOST MORE
THAN FOUR PARTIES, WE OFFERA PRIVATE AND DEDICATED CONFERENCE BRIDGE
WITH UNLIMITED CONFERENCE CALLING FOR A NOMINAL MONTHLY FEE.

PARKING A CALL

Call Park is a feature that allows you to place a call on hold from one line and
retrieve the call from another line. The other line can belong to any member of your
business; even a member that works from a different location. To park a call, press
the key or the Transfer soft key. Then dial the Call Park access code: *18.
Listen to the Orbit number where your call was placed; you will need this number to
retrieve you call. Press the
To retrieve a parked call, dial the Call Retrieve access code *19 followed by the Orbit
number. For example, to retrieve a call parked in Orbit 30, dial *1930.
FOR EASY ACCESS TO PARKED CALLS, ASSIGN A SPEED DIALING NUMBER ON YOUR
PHONE THAT CORRESPONDS TO THE PARK ORBIT NUMBER (SUCH AS ASSIGNING
SPEED DIAL 30
TIP
JUST DIAL THE PARK ORBIT NUMBER THE WAY YOU WOULD ENTER A SPEED DIAL
AND DIRECTLY ACCESS THE ORBIT WHERE YOUR CALL IS PARKED.
CREATING A WATCH BUDDY
SEE ON YOUR PHONE IF THERE ARE ANY CALLS CURRENTLY PARKED. TO CREATE A
PARK ORBIT WATCH
TIP
AS: 30, 31, ETC.) AND ENTER THE NUMBER CORRESPONDING TO THAT ORBIT
FOR 30, 31 FOR 31) AS THE CONTACT (SEE THE
LATER). THEN ENABLE THE
LATER).
SPLIT
TO SELECT WHICH PARTY YOU WANT TO CONTINUE
TO HIGHLIGHT THE CALL YOU WANT TO CONTINUE, AND PRESS
KEYS TO SELECT WHICH CALL YOU WANT TO
SOFT KEY.
key or the Transfer soft key again.
TO DIAL *1930, SPEED DIAL 31
FOR YOUR CALL PARK ORBITS WILL ALLOW YOU TO
BUDDY, CREATE A CONTACT FOR THE SPECIFIC ORBIT (SUCH
WATCH BUDDY
SOFT KEY. YOU CAN THEN USE THE UP
MORE SOFT KEY AND
TO DIAL *1931). THAT WAY YOU CAN
CONTACT DIRECTORY SECTION
FEATURE (SEE THE BUDDY LIST
POLYCOM VVX 300/400
(30
SECTION
3
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