Ringing Group Pickup - Yealink T48G Setup & User Manual

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Service Code Application
Parking a call
Answer a call on your phone
Park the call by tapping the Call Parking soft key.
Alternatively tap Hold and dial *83
The caller will either hear music if you have selected the Music on Hold option for
the particular phone or they will hear a message requesting them to "Please wait
while your call is being transferred".
You will then hear a message "Parked at XXX" where XXX is the extension number
where the call is parked.
Retrieving a parked call
From any other Company phone dial service code *84XXX where XXX is the
extension the call was parked to and then tap the Send key.
Initially a line busy tone will be heard followed a few seconds later by a ringing
tone that should be answered by tapping the Answer soft key on your handset.
Fault messages
If no call can be found to park after dialling *83 you will get a message "There are
no valid calls to park".
If the wrong extension (XXX) number is keyed with *84 you will get a message
"Unable to find a valid call to pick up".

Ringing Group Pickup

If you are a member of a Call Pickup Group then you can pick up another group
member's ringing call if they are unavailable or busy.
the
When you hear their phone ringing tap Group Pickup soft key, but don't pick
up the handset. You will first hear an engaged tone for a short time (this tells you
that the system has identified the call to pick up) and then your phone will ring.
The ringing call will be transferred directly to you. See the Nimbus UC System
Administrators Guide for details of Call Groups.
Directed Pickup
You can answer a ringing phone within your company without being in the same
call pickup group by dialling service code *89XXX where XXX is the number or
short code of the ringing phone. On dialling the number you will first hear and
engaged tone for a short time (this tells you that the system has identified the call
to pick up) and then your phone will begin to ring. The ringing call will be
transferred directly to you.
Fault message
If no ringing call can be found to pick up using either group or directed pickup you
will get a message 'There are no valid calls to pickup'.
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