Yealink T19 - Telephone Quick Reference User Guide

Button Functions

Button	Description
	Transfer– Transfer call to another extension. On TRANSFER will also show on the menu of an active call.
	Voicemail Access - press to call voicemail and access messages.
	Redial – redials previously dialed numbers.
	Volume Control – Adjusts the volume for the handset, headset, ringer, and speakerphone.

Make a Call

Lift handset or press , dial number. To dial an extension number, simply dial the three or four-digit extension.
You may press after dialing a number to expedite the call. You may also pre-dial before pressing a line or lifting the handset to allow a longer delay during dialing.

Redial

Press ; scroll through previously dialed numbers using navigation buttons and press SEND menu button; or just press again to redial the most recent telephone number.

ICOM

Perform a voice announcement through an extension's speakerphone. Press ICOM menu button, followed by extension number or monitored extension button; (press to expedite}; speak after the tone.

Button	Description
	Speaker - activates the speakerphone mode.
	Mute –Mutes the microphone in your handset or on your speakerphone so that your caller cannot hear you.
	Headset – activates headset mode.
	Navigation Buttons – Press UP or DOWN to view status of text messages on the display and scroll through menu selections. Press LEFT and RIGHT to view different line/call appearances.

Answering a Call

Lift handset, press to answer on speakerphone, or press to answer on headset.

Pickup

Dial *11# to answer a call ringing at another phone in your pickup group.

Ending a Call

Hang up handset, or press to end a call on speakerphone, press END CALL to end call on headset.

Call Hold

While on a call, press HOLD menu button;
To retrieve the call, press the line button on hold. When switching between active calls, HOLD is automatic, so it is not necessary to press the HOLD button.

Parking a Call

While on a call, press , enter *00#; park orbit is stated; press .
To retrieve a parked call, press * plus the park orbit number and press #, i.e. * 0 1 #.

Supervised Transfer (announce call)

Press ; enter number; (#);announce call; press again to connect call.

Blind Transfer (do not announce call)

Press + number + .

Transfer to Voicemail

While on a call, press: + 8 +enter extension number + .

3-Way Conferencing

While on a call, press CONF menu button; enter number, wait for answer; press CONF again. Use navigation buttons to drop a connection.

Do Not Disturb

Menu button. Press to block calls and send immediately to your voicemail.

Voicemail

Press button; enter your voicemail PIN if prompted (see reverse of this document).

User Commportal

Using an internet browser on your computer, visit www.phoneware.us and select Login/User Commportal Login. Use your phone's direct telephone number and portal password. (see reverse of this document).

Voicemail Features

Telephone Feature Access Codes

Documents / Resources

References

• PHONEWARE – | Cloud-Based VoIP Business Telecom

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Yealink T19 - Telephone Quick Reference User Guide