Recommended System Engineer Requirements - Canon imageRUNNER ADVANCE 8205 Service Manual

H. Recommended System Engineer Requirements
An SE (System Engineer)
devices, and should have the following basic job functions:
• Systems integration (pre-sale and post-sale)
• Installation
• Education of customers and dealership personnel
• Troubleshooting
To perform the above tasks successfully, it is crucial that the SE have strong
computer skills and working knowledge in the following areas (listed in order
of importance):
1. The major computer platforms (IBM-compatible and Macintosh)
2. Computer hardware (including cabling)
3. Computer software (including drivers)
4. Operating systems:
- Windows 2000 Professional/Server/Advanced Server
- Windows XP Professional/Home Edition (32 bit)
- Windows XP Professional x64 (64 bit)
- Windows Server 2003 (32 and 64 bit versions)
- Windows Vista (32 bit)
- Mac OS versions 10.1.5 and up (for PS/PCL), and versions
10.2.8 – 10.4.2 (for UFR II)
5. Network Operating Systems:
- Novell NetWare 3.x, 4.x, 5.x, and 6.x
- Windows NT/2000/2003
- Mac OS X
6. Protocols:
- TCP/IP
- IPX/SPX
- NetBIOS
- AppleTalk
7. Printing
8. Scanning
It is also important that the SE have computer skills and working knowledge
in the following areas:
• Other computer platforms (mainframe and UNIX)
• Networking
• Basic electronics
54 An SE (System Engineer) is a professional title often used by hardware vendors for individuals who perform systems related
tasks, such as analysis, design, and programming. System Engineers are also often involved in pre-sales activities.
imageRUNNER ADVANCE 8200 Series Service Guide
imageRUNNER ADVANCE 8200 Series Service Guide
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is recommended to work with Canon's networked
November 2012
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