Canon imageRUNNER ADVANCE 8205 Service Manual page 7

IX. Servicing Notes ------------------------------------------------------------------------------------------- 49
A. Power and Plug Requirements ------------------------------------------------------------------------------- 49
B. Installation Space Requirements ---------------------------------------------------------------------------- 51
C. Estimated Installation Times ---------------------------------------------------------------------------------- 53
D. Remote Support Services -------------------------------------------------------------------------------------- 54
1. imageWARE Remote ---------------------------------------------------------------------------------------- 54
2. Content Delivery System ------------------------------------------------------------------------------------ 54
E. Serviceability ------------------------------------------------------------------------------------------------------- 57
1. System Configuration Manager ---------------------------------------------------------------------------- 58
2. iWEMC Device Firmware Update ------------------------------------------------------------------------- 58
F. LMS (License Management System) ----------------------------------------------------------------------- 59
G. Content Delivery System Web Site ------------------------------------------------------------------------- 60
H. Recommended System Engineer Requirements ------------------------------------------------------- 61
I. Firmware Upgrades Using the Service Support Tool ------------------------------------------------- 62
J. Computer Requirements for Downloading Firmware ------------------------------------------------- 63
K. Hard Disk Drive Handling -------------------------------------------------------------------------------------- 63
L. Special Tools, Solvents and Oils ---------------------------------------------------------------------------- 64
M. Consumables ------------------------------------------------------------------------------------------------------ 66
N. Consumable Parts ------------------------------------------------------------------------------------------------ 67
O. Periodically Replaced Parts ----------------------------------------------------------------------------------- 72
P. Periodic Maintenance ------------------------------------------------------------------------------------------- 74
Q. Soft Counter -------------------------------------------------------------------------------------------------------- 76
R. MEAP Counter ----------------------------------------------------------------------------------------------------- 77
X. Suggested End-User Customer Service Offerings -------------------------------------------- 78
A. Monthly Copy/Print Volume ----------------------------------------------------------------------------------- 78
B. Limited Warranty Support ------------------------------------------------------------------------------------- 78
1. End-User Limited Warranty Conditions ------------------------------------------------------------------ 78
2. GPR-37/38 Drum Unit Limited Warranty ---------------------------------------------------------------- 78
3. Flat-Rate Program -------------------------------------------------------------------------------------------- 79
4. Warranty Parts for Repair ----------------------------------------------------------------------------------- 81
5. e-Tag ------------------------------------------------------------------------------------------------------------- 84
6. Online Limited Warranty Credit Inquiry ------------------------------------------------------------------ 86
XI. Product Technical Support Offerings ------------------------------------------------------------- 90
A. Dealer Support Requirements -------------------------------------------------------------------------------- 90
B. Canon USA Support Offerings ------------------------------------------------------------------------------- 91
1. Canon USA Technical Support Center ------------------------------------------------------------------ 91
2. NAVI ------------------------------------------------------------------------------------------------------------- 93
3. Internet Support ----------------------------------------------------------------------------------------------- 97
XII. Appendix --------------------------------------------------------------------------------------------------- 100
A. Specifications ---------------------------------------------------------------------------------------------------- 100
B. Warranty ----------------------------------------------------------------------------------------------------------- 119
1. Main Unit Limited Warranty ------------------------------------------------------------------------------- 119
2. GPR-37/38 Drum Unit Limited Warranty -------------------------------------------------------------- 120
C. List of Tables----------------------------------------------------------------------------------------------------- 121
D. List of Figures --------------------------------------------------------------------------------------------------- 122
imageRUNNER ADVANCE 8200 Series Service Guide
imageRUNNER ADVANCE 8200 Series Service Guide
November 2012
Page vi