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Table of Contents

Basic Operation Guide

ENG
After you finish reading this guide, store it in a safe place for future reference.

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Table of Contents

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  • Page 1: Basic Operation Guide

    Basic Operation Guide After you finish reading this guide, store it in a safe place for future reference.
  • Page 2: Table Of Contents

    How to Use This Manual How to Use This Manual This manual describes the following functions, operations, and maintenance procedures. • Functions that can be operated from the touch panel display of the machine • Remote UI functions that can operate the machine from a computer •...
  • Page 3 ■ Troubleshooting Clearing Paper Jams • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •140 Reducing the Frequency of Paper Jams •...
  • Page 4: Machine

    How to Use This Manual Refer to the following manuals included with your machine according to your needs. ● Before Using This Machine ■ Describes precautions for using the machine. Before Using This Machine ■ Includes the specifi cations of the machine. Read this guide first.
  • Page 5: Machine

    ● e-Manual ■ Describes all the functions of the machine. Also provided with a search function that is useful for fi nding and checking information. ■ Includes “Practical Workfl ows, ” which introduces fl ows of practical operations using functions of the machine. ●...
  • Page 6 How to Use This Manual (e-Manual) ● Follow the procedure below to install the e-Manual. ● Windows 1. Insert the e-Manual CD-ROM into your computer. 2. Select the language for the e-Manual. 3. Select [Install]. If you select [Display Manuals], the e-Manual is displayed without installation. 4.
  • Page 7 Enter keyword(s) here Select from purpose Enter a keyword in the search dialog box, and press . The This section includes the introduction of functions of the machine for search results page is displayed. each purpose. Select from functions [Offi ce Locations] The instructions of each function and operation method are described.
  • Page 8 MEMO...
  • Page 9: Before You Start Using This Machine

    What This Machine Can Do Before You Start Using This Machine What This Machine Can Do ........10 Main Power and Energy Saver Key .
  • Page 10: What This Machine Can

    The imageRUNNER ADVANCE 8205/8295/8285 incorporates a rich array of input and output features that can greatly enhance your effi ciency. Equipped with features that meet the needs of document work in a digitized offi ce, the imageRUNNER ADVANCE 8205/8295/8285 represents the ultimate in a digital multitasking machines.
  • Page 11 ● Use Mail Box (Store/Print/Send) ● Use Advanced Box You can store scanned documents or data from a computer in a mail You can set a fi le format to the scanned document so that it can be box. You can print documents stored in a mail box, and sent them to accessed from your computer.
  • Page 12: Main Power And Energy Saver Key

    Main Power and Energy Saver Key This section describes how to use the main power switch and the Energy Saver key. Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock. ● How to Turn ON the Main Power Turn ON the power of the optional products (the Staple Finisher-Q1 PRO, Booklet Finisher-Q1 PRO, Professional Puncher-C1, Professional Puncher Integration Unit-B1, Document Insertion Unit-K1, etc.), and then turn ON the main power of the machine following the procedure...
  • Page 13: Shutting Down The Machine

    ● Shutting Down the Machine This machine performs a procedure to protect hard disk when the machine is shut down. This enables the machine to be shut down safely, even if there are any jobs being processed, or a MEAP application is running while the machine is shutting down. Open the main power switch cover.
  • Page 14: Parts And Their Functions

    Parts and Their Functions This section provides you with the names and functions of all the parts on the outside and inside of the main unit. External View The Booklet Finisher-Q1 PRO and Duplex Color Image Reader Unit-G1 are attached:...
  • Page 15 USB Port (1) Paper Drawer 3, 4 Use the USB port to connect a USB device. Holds up to approximately 550 sheets of paper (20 lb bond (80 g/m or 680 sheets of paper (17 lb bond (64 g/m Control Panel Paper Drawer 1, 2 (Right/Left) Includes the keys, touch panel display, and indicators required for operating the machine.
  • Page 16: Internal View

    Parts and Their Functions Internal View The Booklet Finisher-Q1 PRO and Duplex Color Image Reader Unit-G1 are attached: Toner Replacement Cover Fixing Transport Unit Open this cover to replace the toner cartridge. Pull the fi xing transport unit out to clear a paper jam. Front Cover Open this cover to clear a paper jam in the fi xing transport unit.
  • Page 17: Control Panel And Touch Panel Display

    Use when operating the touch panel display, such as to enter characters. If you lose the edit pen, contact your local authorized Canon dealer. Do not use an object with a sharp end on the control Counter Check key panel, such as a pencil or ballpoint pen, in place of the edit pen.
  • Page 18 Control Panel and Touch Panel Display Processing/Data Indicator Volume Settings key Flashes or blinks green when the machine is performing operations, Press to display the screen for adjusting settings, such as the and maintains a steady green light when fax data is stored in memory. transmission volume and fax sending/receiving alarm volume.
  • Page 19: Upright Control Panel

    Press to specify settings/registration. characters. If you lose the edit pen, contact your local authorized Canon dealer. Do not use an object with a sharp end on the control Energy Saver key panel, such as a pencil or ballpoint pen, in place of the edit pen.
  • Page 20 Control Panel and Touch Panel Display Reset key Status Monitor/Cancel key Press to restore the standard settings of the machine. Press to check the status of jobs or to cancel print jobs. Also, press to check status of the machine, such as checking the amount of paper remaining.
  • Page 21 ● Use Quick Menu If functions that are frequently used are set in the Quick Menu beforehand, you can recall the function by pressing (Quick Menu). If you are using a login service, Quick Menu screen set for each user appears.
  • Page 22: Main Menu Screen Settings

    Main Menu Screen Settings You can specify settings for the displayed screen by pressing on the top right of the screen. To perform this procedure, log in to the machine as an administrator. • The items displayed when is pressed may diff er, depending on the function. •...
  • Page 23 ● Setting the Main Menu Wallpaper You can select the wallpaper for the Main Menu screen.  [Main Menu Wallpaper Settings]. 1. Press 2. Select the wallpaper. 3. Press [OK]. Example of Customized Screen ● Other Main Menu Settings You can set whether the shortcut buttons for modes, such as changing the displayed language or changing the paper settings for copying/printing are displayed on the Main Menu screen.
  • Page 24: Changing Settings According To Your Needs

    Changing Settings According to Your Needs The Settings/Registration screen appears when you press (Settings/Registration) on the control panel. The machine provides various settings that enable you to use it more conveniently and easily. You can register or change the settings according to your needs.
  • Page 25: Flow Of Basic Operations

    Flow of Basic Operations Flow of Basic Operations How to Make a Copy ..........26 Things You Can Do with the Copy Functions .
  • Page 26: How To Make A Copy

    How to Make a Copy This section describes the fl ow of basic copy operations. An optional product is required to use the Copy function. Placing Originals Selecting Function Place the original on the feeder or the platen glass. Select [Copy] from the Main Menu screen. Press [Copy].
  • Page 27: Setting The Number Of Copies

    Setting the Number of Copies Start Copying Enter the number of copies. After specifying the settings, press (Start). Press the numeric keys to enter the desired copy quantity (1 to 999). Press (Start). If the following screen appears, press (Start) to If you make a mistake when entering values, press scan the next original.
  • Page 28: Things You Can Do With The Copy Functions

    Things You Can Do with the Copy Functions To use Copy functions, press [Copy] on the Main Menu screen. This section describes the functions you can use on the Copy Basic Features screen and the [Options] (1/3) screen. The [Options] screen is divided into three screens. Pressing on the bottom right of the screen displays the next or previous screen.
  • Page 29 [Options] 1/3 [Original Type] [Book 2 Pages] Image quality for scanning is adjusted according to the type You can copy facing pages in a book onto separate sheets of of original, such as [Text/Photo], [Printed Image], [Photo paper. Printout], or [Text]. [2-Sided] [Density] You can make one-sided copies from two-sided originals, or...
  • Page 30 Things You Can Do with the Copy Functions This section describes the functions you can use on the [Options] (2/3 and 3/3) screen of the Copy function. The [Options] screen is divided into three screens. Pressing on the bottom right of the screen displays the next or previous screen. An optional product is required to use the Copy function.
  • Page 31 How to Make a Copy [Options] 3/3 [Print & Check] [Cascade Copy] This mode enables you to confi rm scanned images page by This mode enables you to print copies from the machine and page before copying when you scan originals on the platen a cascade copy printer.
  • Page 32: Sending A Fax

    Sending a Fax This section describes the fl ow of basic fax operations. An optional product is required to use the Fax function. Placing Originals Selecting Function Place the original on the feeder or the platen glass. Select [Fax] from the Main Menu screen. Press [Fax].
  • Page 33 Specify the destination. Start Sending the Fax Enter the fax number. After specifying the settings, press (Start). Enter the fax number using the numeric keys. Press (Start). If you want to enter two or more fax numbers, press [OK]  enter the next destination. If the following screen appears, press (Start) to scan the next original.
  • Page 34: Things You Can Do With The Fax Functions

    Things You Can Do with the Fax Functions To use the Fax functions, press [Fax] on the Main Menu screen. This section describes the main functions on the Fax Basic Features screen. An optional product is required to use the Fax function. Fax Basic Features Screen [Details] Resolution...
  • Page 35 Screen for Specifying the Fax Destination [Pause] [Set Details] Press to insert a pause of several seconds in the fax number Displayed when multiple lines are set to be used. Press to set that you are dialing. If you insert a pause, the letter <p> the subaddress and password, or to select the telephone line appears between the numbers, and the letter <P>...
  • Page 36 Things You Can Do with the Fax Functions This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Fax function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen. An optional product is required to use the Fax function.
  • Page 37 [Options] 2/2 [Delayed Send] [Finished Stamp] This mode enables you to store a send job in memory, and You can print a stamp (approximately 1/8” (3 mm) in diameter) have it sent at a later time. on the front side of scanned and sent originals. [Preview] [Job Done Notice] This mode enables you to preview the scanned data of your...
  • Page 38: Sending Scanned Data (e-mail/i-fax/file Servers)

    Sending Scanned Data (E-Mail/I-Fax/File Servers) This section describes the fl ow of basic scan and send operations. Depending on the fi le format, optional products are required to use the Scan function. Placing Originals Selecting Function Place the original on the feeder or the platen glass. Select [Scan and Send] from the Main Menu screen.
  • Page 39 Specify the Destination Start Sending Press [Address Book]  select destination  press [OK]. After specifying the settings, press (Start). Press [Address Book]. Press (Start). If you are sending to only one destination, select a destination. If you are sending to multiple destinations, select the destinations  press If the following screen appears, press (Start) [OK].
  • Page 40: Things You Can Do With The Scan And Send Functions

    Things You Can Do with the Scan and Send Functions To use the Send functions, press [Scan and Send] on the Main Menu screen. This section describes the main functions on the Scan and Send Basic Features screen. Depending on the fi le format, optional products are required to use the Scan function. Scan and Send Basic Features Screen [Address Book] [Send to Myself]...
  • Page 41 Scan and Send Basic Features Screen (Destination Set) [Previous Settings] [File Format] You can recall the three most recent destinations or send If you are sending to an e-mail address or fi le server, you can settings. You can send using the recalled destination or specify the fi le format.
  • Page 42 Things You Can Do with the Scan and Send Functions This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Scan and Send function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen.
  • Page 43 Useful Send Functions (Last Page) [Options] 2/2 [Delayed Send] [E-Mail Priority] This mode enables you to store a send job in memory, and You can set a priority level when sending e-mail. have it sent at a later time. [Reply-to] [Preview] You can specify a reply-to address when sending an e-mail or This mode enables you to preview the scanned data of your...
  • Page 44: Storing Scanned Data

    Storing Scanned Data This section describes the fl ow of basic Scan and Store operations. It also describes an example of how to store scanned data in a mail box. Depending on the fi le format, optional products are required to use the Scan function. Placing Originals Selecting Function Place the original on the feeder or the platen glass.
  • Page 45 Select Storage Start Scanning Specify the mail box that you want to store the fi le in. After specifying the settings, press (Start). Select the desired mail box. Press (Start). You may need to enter a PIN when specifying the mail box. Press [Scan].
  • Page 46: Things You Can Do With The Scan And Store Functions

    Things You Can Do with the Scan and Store Functions To scan the original and store it, press [Scan and Store] on the Main Menu screen. This section describes the functions you can use on the Scan and Store Basic Features screen and the [Options] screen. If you press [Scan] after selecting the storage location, the screen below appears.
  • Page 47 [Options] [Book 2 Pages] [Nega/Posi] You can scan facing pages, such as in a book one sheet at a This mode enables you to scan and record the original image time. by inverting the hues and gradations. [Booklet Scan] [Job Build] You can scan with booklet settings.
  • Page 48: Printing Stored Data

    Printing Stored Data This section describes the fl ow of basic Access Stored Files operations. The procedure for printing fi les stored in a mail box is used here as an example. Selecting Function Select Storage Select [Access Stored Files] from the Main Menu screen. Specify the storage location for the fi le.
  • Page 49 Select File Start Printing Select the fi le that you want to print  press [Print]. After specifying the settings, press [Start Printing]. Select the fi le to print. Press [Start Printing]. Press [Print]. You can set various print settings on the screen displayed when [Change Print Settings] is pressed.
  • Page 50: Sending Stored Data

    Sending Stored Data This section describes the fl ow of basic Access Stored Files operations. The procedure for sending a fi le stored in a mail box is used here as an example. Selecting Function Select Storage Select [Access Stored Files] from the Main Menu screen. Select [Mail Box].
  • Page 51 Select File Start Sending Select the fi le that you want to send  press [Send]. Specify the destination  press [Start Sending]. Select the fi le to send. Press [Address Book].  Select the destinations press [OK]. Press [Send]. Press [Start Sending].
  • Page 52: Things You Can Do With The Access Stored Files Functions (file Operation)

    Things You Can Do with the Access Stored Files Functions (File Operation) To perform various operations on stored fi les, press [Access Stored Files] on the Main Menu screen. This section describes the functions you can use to edit fi les stored in a mail box. Select the fi le that you want to edit from the list of stored fi les, press [Edit File], and the following screen is displayed.
  • Page 53: Things You Can Do With The Access Stored Files Functions (print)

    Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions on the Print Settings screen that you can use when printing stored fi les. If you select the fi le that you want to print from the list of stored fi les and press [Print], the following screen is displayed. Optional products are required to print PDF/XPS fi les.
  • Page 54 Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Access Stored Files function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen.
  • Page 55 [Options] (Advanced Box, the Advanced Box of Another Machine on the Same Network, Memory Media) [Resolution] [Booklet] If the resolution is high, you can print fi ne text and images This mode enables you to print documents in such a way that clearly.
  • Page 56: Things You Can Do With The Access Stored Files Functions (send)

    Things You Can Do with the Access Stored Files Functions (Send) This section describes things you can do when sending a fi le stored in a mail box, and the modes available on the [Options] screen. Select the fi le that you want to send from the list of stored fi les, press [Send], and the following screen is displayed. An optional product is required to use the Fax function.
  • Page 57 [Options] [Delayed Send] [E-Mail Priority] This mode enables you to store a send job in memory, and You can set a priority level when sending e-mail. have it sent at a later time. [Reply-to] [Job Done Notice] You can specify a reply-to address when sending an e-mail or Press to have the machine notify the user through e-mail I-fax.
  • Page 58: Operating The Machine From A Computer (remote

    Operating the Machine from a Computer (Remote UI) The Remote UI (User Interface) is preinstalled software in the machine that enables you to access the machine’s functions by using your computer’s Web browser. For example, the Remote UI enables you to access the machine to check job status, execute jobs, and specify various settings.
  • Page 59 Remote UI (Last Page) Accessing the Remote UI from a Web Checking the Job Status and Specifying Browser. the Settings Access the Remote UI from a Web browser. Check the job status and specify the settings. Enter the IP address of the machine in the address bar of the Web browser.
  • Page 60: Printing From A Computer

    Printing from a Computer If you install a printer driver in your computer, you can use the machine to print data created using application software. This section describes the fl ow of basic operations to print data from your computer. Display Print Settings Screen Display Properties Screen of Printer Driver...
  • Page 61 * A printer driver is software required for printing from application software. Specify Print Settings Start Printing Specify the print settings. After specifying the settings, click [OK]. Specify the desired settings  click [OK]. Click [OK]. When printing is complete, collect the output. To display detailed descriptions for each print setting, click [Help] on the bottom right of the Properties screen.
  • Page 62 MEMO...
  • Page 63: Routine Maintenance

    Routine Maintenance Routine Maintenance Loading Paper ........... 64 Loading Paper into a Paper Drawer •...
  • Page 64: Loading Paper

    • The paper size of the paper deck is fi xed to LTR. For instructions on changing the paper size that can be loaded in the Paper Deck Unit-C1, contact your local authorized Canon dealer. • For more information on the paper types that can be loaded in paper drawers, see e-Manual > Basic Operations.
  • Page 65 Prepare the paper to load. Open the packaging for the paper, and remove the paper stack. • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding.
  • Page 66 Load the paper stack into the paper drawer. 1. Make sure that the paper size plate of the paper drawer matches the size of the paper loaded in the paper drawer. 2. Load the paper stack against the right wall of the paper drawer.
  • Page 67 • Paper which is curled must be straightened out before loading it into the paper deck unit. • You will not be able to make copies or print if you load paper that exceeds the loading limit mark ( ), or if the paper drawer is not completely pushed into the machine.
  • Page 68: Adjusting A Paper Drawer To Hold A Diff Erent Paper Size

    Adjusting a Paper Drawer to Hold a Diff erent Paper Size If you want to load a diff erent size paper into a paper drawer, follow the procedure described below to adjust the paper drawer guides. When handling paper, take care not to cut your hands on the edges of the paper. Remove the paper loaded in the paper drawer.
  • Page 69 Load the appropriate size paper into the paper drawer. 1. Make sure that the paper size setting of the paper drawer matches the size of the paper to load in the paper drawer. 2. Load the paper stack against the right wall of the paper drawer.
  • Page 70: Loading Pre-punched Paper

    Loading Pre-Punched Paper You can load pre-punched paper to the following paper source: • Paper Drawers of the main unit • Multi-purpose Tray • Paper Deck Unit-C1 • POD Deck Lite-A1 When loading pre-punched paper, take note of the orientation of the binding holes and the image. When pre-punched paper is loaded in the paper drawer of the main unit, the side facing down is the one printed on.
  • Page 71: Loading Tab Paper Using The Tab Feeding Attachment Kit-b1 (optional)

    Loading Tab Paper Using the Tab Feeding Attachment Kit-B1 (Optional) This section describes how to load tab paper. You can load tab paper to the following paper source: • Paper Drawer 3 and 4 of the main unit • Document Insertion Unit-K1 Only LTR tab paper can be used.
  • Page 72 Loading Tab Paper Open the paper drawer. 1. Press the button on the paper drawer in which you want to load tab paper. 2. Grip the handle, and pull out the paper drawer until it stops. Adjust the position of the paper drawer guides. 1.
  • Page 73 Place the Tab Feeding Attachment Kit-B1 aligning the mark for tab paper. 1 Place the Tab Feeding Attachment Kit-B1 aligning the mark for tab paper. 2 Slide the Tab Feeding Attachment Kit-B1 to the back of the paper drawer. Place the Tab Feeding Attachment Kit-B1 aligning the mark for tab paper. 1 Load the tab paper face down with the tabs facing left.
  • Page 74: Loading Paper Into The Paper Deck Unit-c1/pod Deck Lite-a1 (optional)

    • The paper size of the Paper Deck Unit-C1 is fi xed to LTR. For instructions on changing the paper size that can be loaded in the Paper Deck Unit-C1, contact your local authorized Canon dealer. Loading Paper into the Paper Deck Unit-C1/POD Deck Lite-A1 If you select the paper deck when it has no paper, or if the paper deck runs out of paper during a print job, a screen prompting you to load paper appears on the touch panel display.
  • Page 75 Open the packaging for the paper, and remove the paper stack. • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Lift the feeding support roller.
  • Page 76 Load the paper stack into the paper deck unit. Paper Deck Unit-C1 POD Deck Lite-A1 Lower the feeding support roller and close the paper deck unit. 1. Lower the feeding support roller. If the Paper Deck Unit-C1 is attached, proceed to next step. 2.
  • Page 77 • Do not load the following types of paper into the Paper Deck Unit-C1. Doing so may cause a paper jam. • Severely curled or wrinkled paper • Thin straw paper • Heavy paper (more than 80 lb cover (220 g/m •...
  • Page 78 Changing the Paper Size for the POD Deck Lite-A1 This section explains how to change the paper size for the POD Deck Lite-A1. Register the desired paper size for the POD Deck Lite-A1 in [Paper Settings] in [Preferences] (Settings/Registration). For instructions on registering the paper size for the POD Deck Lite-A1, see e-Manual > Settings/ Registration.
  • Page 79 Remove the rear edge retainer. Remove the two blue screws on the outer size change plate using a coin or something similar. Do not loosen or remove any screw other than the two blue screws on the outer size change plate. Remove the outer size change plate.
  • Page 80 Align the outer size change plate with the marks for the desired paper size that you want to load. (SRA3) 450mm 320mm 330mm 483mm 13 19 12 / 17 / 305mm 457mm A4/A3 12 18 11 17/LTR B5/B4 LGL/LTR • Make sure to align the outer size change plate properly with the marks for the desired paper size. There are two locations with marks for the paper size on the top of the outer size change plate.
  • Page 81 Align the rear edge retainer with the marks for the desired paper size. If the rear edge retainer is not aligned properly, paper may become jammed, the quality of the image may be degraded, or the inside of the machine may become dirty. Make sure to load paper with the rear edge retainer properly aligned with the paper size marks on the top and base of the paper deck.
  • Page 82 Remove the inner size change plate. Hot air that is blown by the fan may warm the inner size change plate. Align the inner size change plate with the marks for the desired paper size. 11 17/LTR 12 18 13 19 (SRA3) •...
  • Page 83 Fix the inner size change plate with the two blue screws using a coin or something similar, while slightly holding its center front portion, and pressing it away from you. Fasten the right blue screw before fastening the left blue screw. If you fasten the blue screws without pressing the inner size change plate away from you, the plate may be fi xed at an angle.
  • Page 84 Insert the correct deck base plate that matches the new paper size into the paper deck. If you are not using the deck base plate, move the POD Deck Lite-A1 away from the main unit, and hang it on the hook that is on the inner left side of the POD Deck Lite-A1. •...
  • Page 85 Load the paper stack into the paper deck, and then lower the feeding support roller. 1. Load the paper stack. 2. Lower the feeding support roller. When loading paper, take care not to cut your hands on the edges of the paper. •...
  • Page 86: Loading Paper Into The Document Insertion Unit-k1 (optional)

    Loading Paper into the Document Insertion Unit-K1 (Optional) Follow the procedure below to load the paper into the Document Insertion Unit-K1. When loading paper, take care not to cut your hands on the edges of the paper. • The Document Insertion Unit-K1 is an optional product. •...
  • Page 87 Adjust the slide guides to fi t the paper size. ● To use the upper tray: Adjust the slide guide. ● To use the lower tray: Open the tray cover. Adjust the slide guide.
  • Page 88 • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Also, you should always fan paper that has just been removed from a newly opened paper package.
  • Page 89 Select the desired paper size  press [Next]. Select the same paper size that is loaded in the Document Insertion Unit-K1. To select an A or B series paper size, press [Inch Size]. Select the desired paper type  press [OK]. Make sure that the height of the paper stack does not exceed the loading limit mark ( •...
  • Page 90: Replacing The Stamp Cartridge (duplex Color Image Reader Unit-g1)

    Replacing the Stamp Cartridge (Duplex Color Image Reader Unit-G1) Originals sent via the Duplex Color Image Reader Unit-G1 can be stamped to indicate that they have been sent. Replace the stamp cartridge when the stamp mark is faint or no longer visible. When replacing the stamp cartridge, take care not to allow ink to come into contact with your hands or clothing.
  • Page 91 Insert the stamp cartridge. 1. Remove the old stamp cartridge, using tweezers. 2. Push in the new stamp cartridge until it clicks. • Insert the stamp cartridge so that it is not slanted. • Insert the stamp cartridge properly, or paper jams may occur. Close the stamp cover.
  • Page 92 Close the document scan cover, and the feeder. 1. Close the document scan cover. 2. Close the feeder. • When closing the document scan cover and the feeder, be careful not to get your fi ngers caught, as this may result in personal injury. •...
  • Page 93: Replacing The Staple Cartridge (for Optional Products)

    • The Staple Finisher-Q1 PRO and Booklet Finisher-Q1 PRO are optional products. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. • Use only staple cartridges intended for use with this machine.
  • Page 94 Pull out the staple case from the stapler unit, holding it by its green tab. When the stapler unit is at the back and it is diffi cult to pull out the staple case, turn the dial on the bottom left hand side to the left to move the stapler unit.
  • Page 95 Close the front cover of the fi nisher. When closing the front cover of the fi nisher, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 96: Replacing The Staple Cartridge In The Saddle Stitcher Unit (booklet Finisher-q1 Pro)

    • When replacing the staple cartridges, replace both the front and back staple cartridges. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. • Use only staple cartridges intended for use with this machine.
  • Page 97 Pull out the staple case in the saddle stitcher unit (F-C4). 1. Pull out the saddle stitcher unit (F-C4). 2. Pull out the staple case, holding it by its tab. Open the staple case cover by pressing the its left and right sides. 1.
  • Page 98 Insert the new staple cartridge until it clicks into place. Close the staple case cover. Return the staple case to its original position in the saddle stitcher unit. When returning the staple case, always make sure to the staple case is inserted until the arrows are aligned as shown in the diagram.
  • Page 99 Gently push the saddle stitcher unit (F-C4) back into the machine, and close the front cover. 1. Gently push the saddle stitcher unit (F-C4) back into the machine. Always make sure to push the saddle stitcher unit in as far as it can go. 2.
  • Page 100: Replacing The Staple Cartridge In The Stapler Unit (staple Finisher-n1/booklet Finisher-n1)

    • The Staple Finisher-N1 and Booklet Finisher-N1 are optional products. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. • Use only staple cartridges intended for use with this machine.
  • Page 101 Pull out the staple case from the stapler unit, holding it by its green tab. Pull out the staple cartridge. 1. Pull out the staple cartridge. 2. Insert the new staple cartridge. • Remove the seal that holds the staples together after you place the staple cartridge into the staple case. •...
  • Page 102 Close the front cover of the fi nisher. When closing the front cover of the fi nisher, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 103: Replacing The Staple Cartridge In The Saddle Stitcher Unit (booklet Finisher-n1)

    • When replacing the staple cartridges, replace both the front and back staple cartridges. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. • Use only staple cartridges intended for use with this machine.
  • Page 104 Pull out the staple case in the saddle stitcher unit (F-C5). 1. Pull out the saddle stitcher unit (F-C5). 2. Pull out the staple case, holding it by its tab. Open the staple case cover by pressing the light blue area. 1.
  • Page 105 Insert the new staple cartridge until it clicks into place. Close the staple case cover. Return the staple case to its original position in the saddle stitcher unit. When returning the staple case, always make sure to the staple case is inserted until the arrows are aligned as shown in the diagram.
  • Page 106 Gently push the saddle stitcher unit (F-C5) back into the machine, and close the front cover. 1. Gently push the saddle stitcher unit (F-C5) back into the machine. Always make sure to push the saddle stitcher unit in as far as it can go.
  • Page 107: Removing Staple Waste (for Optional Products)

    Removing Staple Waste (For Optional Products) This section describes how to remove the staple waste from the staple waste tray. When the staple waste tray of the Staple Finisher-Q1 PRO/Booklet Finisher-Q1 PRO/Staple Finisher-N1/Booklet Finisher-N1 becomes full, a screen prompting you to remove the staple waste appears on the touch panel display. Follow the procedure described below to remove the staple waste.
  • Page 108 Discard the staple waste. When discarding the staple waste, be careful not to touch the staple waste, as this may result in personal injury. Return the staple waste tray to its original position. Make sure to insert the staple waste tray as far as it can go. Close the front cover of the fi nisher.
  • Page 109 Staple Finisher-N1/Booklet Finisher-N1 Open the front cover of the fi nisher. Below the stapler unit is the staple waste tray. Pull out the staple waste tray.
  • Page 110 Discard the staple waste. When discarding the staple waste, be careful not to touch the staple waste, as this may result in personal injury. Return the staple waste tray to its original position. Make sure to insert the staple waste tray as far as it can go. Close the front cover of the fi nisher.
  • Page 111: Removing Punch Waste (for Optional Products)

    Removing Punch Waste (For Optional Products) This section describes how to remove punch waste from the puncher. When the punch waste tray of the Puncher Unit-BS1 or Puncher Unit-BF1 becomes full, a screen prompting you to remove the punch waste appears on the touch panel display. Follow the procedure described below to remove the punch waste. Take care when handling the optional equipment that is attached to the machine.
  • Page 112 Pull out the punch waste tray. Check that the guide (F-A2) is closed before pulling out the punch waste tray. If the guide is open, the punch waste tray cannot be pulled out. Close the guide as shown in the illustration below. Discard the punch waste into a receptacle.
  • Page 113 Return the punch waste tray to its original position. Always make sure to insert the punch waste tray as far as it can go, until it clicks into place. • If the punch waste tray is not securely in place, you cannot make copies or prints in the Hole Punch mode. •...
  • Page 114 Puncher Unit-BF1 Open the front cover of the fi nisher. Pull out the punch waste tray. Discard the punch waste into a receptacle. Make sure that the punch waste tray is completely emptied.
  • Page 115 Return the punch waste tray to its original position. Always make sure to insert the punch waste tray as far as it can go, until it clicks into place. If the punch waste tray is not securely in place, you cannot make copies or prints in the Hole Punch mode. Close the front cover of the fi nisher.
  • Page 116: Removing Trim Waste (inner Booklet Trimmer-a1)

    Removing Trim Waste (Inner Booklet Trimmer-A1) This section describes how to remove the trim waste from the trim waste tray. When the trim waste tray of the Inner Booklet Trimmer-A1 becomes full, a screen prompting you to remove the trim waste appears on the touch panel display.
  • Page 117 Discard the trim waste into a receptacle. Make sure that the trim waste tray is completely emptied. Return the trim waste tray to its original position and close the front cover of the fi nisher. 1 Return the trim waste tray. Always make sure to insert the trim waste tray as far as it can go.
  • Page 118: Operating The Limited Functions Mode

    Operating the Limited Functions Mode If a specifi c message (the service call message) appears on the display, operate the Limited Functions Mode. When the Limited Functions Mode is set to ‘On’ and make the corresponding function stop its operation, the other functions may be able to perform normally.
  • Page 119 E514h, E530h, E531h, E532h, E537h, E540h, E542h, E568h, E56Dh, E578h, E57Bh, E57Ch, E583h, E584h Cause: Tray A/B/C of the Staple Finisher-N1/Booklet Finisher-N1 is out of order. Remedy: You can make copies/prints by operating the Limited Functions Mode and fi xing the tray position. E590h, E591h, E592h, E593h Cause: The Puncher Unit-BF1 is out of order.
  • Page 120 Select [On] or [Off ]  press [OK]. Press [Close]. The Limited Functions Mode is enabled only after you restart the machine (the main power is turned OFF, and then back ON). For instructions on restarting (turning the main power OFF, and then back ON) the machine, see “Main Power and Energy Saver Key, ”...
  • Page 121: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When the message <Replace toner cartridge.> is displayed on the touch panel display, press on the bottom right and replace the toner cartridge. When the toners run out completely and prints can no longer be made, a screen with instructions on how to replace the toner cartridge appears on the touch panel display.
  • Page 122 • Use only toner cartridges intended for use with this machine. • For information on the supported Canon genuine toner, see “Consumables, ” on p. 136. • Do not replace toner cartridges until the message prompting you to do so appears.
  • Page 123 Turn the locking lever to the right until it stops. Make sure to turn the locking lever to the right until it stops. (Otherwise, you may not be able to remove the toner cartridge.) Remove the toner cartridge, supporting it with both hands. Do not burn or throw used toner cartridges into open fl ames, as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fi re.
  • Page 124 Prepare the new toner cartridge. Twist the red protective cap of the new toner cartridge in the direction of the arrow to remove it. Insert the new toner cartridge. Align the end of the toner cartridge with the toner supply port as shown by the arrow in the illustration below, and insert the toner cartridge straight into the machine.
  • Page 125 Turn the locking lever to the left until it stops, and close the toner replacement cover. 1 Turn the locking lever to the left until it stops. 2 Close the toner replacement cover. The toner confi rmation screen is displayed. When closing the toner replacement cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 126: Routine Cleaning

    Routine Cleaning If the original is not copied clearly or streaks appear on printed output, clean the following parts of the machine. For high- quality printouts, we recommend cleaning these parts once or twice a month. ● Platen glass ● Underside of the feeder ●...
  • Page 127: Platen Glass And Underside Of The Feeder

    Platen Glass and Underside of the Feeder If the platen glass or the underside of the feeder is dirty, the original may not be scanned clearly, or the size of the original may be detected incorrectly. Clean the platen glass and the underside of the feeder by following the procedure below. This procedure is necessary only if the Duplex Color Image Reader Unit-G1 is attached.
  • Page 128: Manual Feeder Cleaning

    Manual Feeder Cleaning If originals that have been fed through the feeder have streaks or appear dirty, clean the feeder’s scanning area and the rollers. Clean the rollers of the feeder with a cloth which is wrung after being dampened in water, and then wipe them clean with a soft, dry cloth.
  • Page 129 Clean the feed scanning area with a cloth dampened in water or a mild detergent, and then wipe the area with a soft dry cloth. Close the covers and the feeder. 1 Close the inside cover. 2 Close the document scan cover.
  • Page 130 Cleaning the Feeder’s Rollers Spin the rollers while cleaning them. Pull the lever, and open the feeder cover. Clean the rollers (a total of fi ve places) inside the feeder cover with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Clean the rollers inside the inner cover.
  • Page 131 Close the covers. 1 Close the inner cover. 2 Close the feeder cover. Clean the resin roller. 1 Open the feeder. 2 Clean the left side of the rubber roller with a cloth dampened with water. Then, wipe the area with a soft dry cloth.
  • Page 132: Automatic Feeder Cleaning

    Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder, perform an automatic feeder cleaning for the rollers of the feeder. This procedure is necessary only if the Duplex Color Image Reader Unit-G1 is attached. Press (Settings/Registration).
  • Page 133: Wire Cleaning

    Wire Cleaning If streaks appear on printed output or random parts of the printed image are missing, clean the corona assembly wires inside the main unit. Press (Settings/Registration). Press [Adjustment/Maintenance]  [Maintenance]  [Clean Wire]. Press [Start]. It takes approximately 35 seconds to clean the wire. When cleaning is complete, try printing again.
  • Page 134: Drum Cleaning

    Drum Cleaning Printed images may be light or distorted when the machine is used immediately after installation or after a long period time of not using the machine. If printed images are light or distorted, clean the drum inside the machine as necessary. Press (Settings/Registration).
  • Page 135: Cleaning The Touch Panel Display

    Cleaning the Touch Panel Display If the touch panel display becomes dirty and the screen may not be seen clearly, clean the touch panel display. Wipe the touch panel display with a cloth dampened in water or a mild cleaning agent, and then wipe the area clean with a soft, dry cloth.
  • Page 136: Consumables

    Consumables The following consumables are available from Canon. For more information, contact your local authorized Canon dealer. We recommend that you order paper stock and toner from your local authorized Canon dealer before your stock runs out. ● Recommended Paper In addition to plain paper (11”...
  • Page 137 • [Be careful of counterfeit toners] Please be aware that there are counterfeit Canon toners in the marketplace. Use of counterfeit toner may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner.
  • Page 138: Genuine Supplies

    ● Genuine Supplies Canon has developed and manufactured Toner, Parts, and Supplies specifi cally for use in this machine. For optimal print quality and for optimal machine performance and productivity, we r ecommend that you use Genuine Canon Toner, Parts, and Supplies.
  • Page 139: Troubleshooting

    Contacting Your Local Authorized Canon Dealer • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...
  • Page 140: Clearing Paper Jams

    • When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
  • Page 141: Locations Of Paper Jams

    Locations of Paper Jams Paper jams may occur in the following parts of the machine. See the applicable section to clear the paper jam. Duplex Color Image Reader Unit-G1 (Optional) (p. 157) Multi-purpose Tray (p. 149) Fixing Transport Unit (p. 145) Inside the Upper and Lower Right Covers (p.
  • Page 142 Document Insertion Unit-K1 (Optional) (p. 160) Staple Finisher-Q1 PRO/Booklet Finisher-Q1 PRO (Optional) (p. 175) Paper Deck Unit-C1/POD Deck Lite-A1 (Optional) (p. 153) Professional Puncher Integration Unit-B1 (Optional) (p. 167) Paper Folding Unit-H1 (Optional) (p. 171)
  • Page 143 Staple Finisher-N1 (Optional) (p. 189) Booklet Finisher-N1 (Optional) (p. 194)
  • Page 144: Main Unit

    Main Unit If a paper jam occurs in the main unit area, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
  • Page 145 Remove any jammed paper from the lower right cover of the main unit. 1. Open the lower right cover. 2. Remove any jammed paper. 3. Close the lower right cover. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 146 Turn the dial in the direction of the arrow (counterclockwise) 10 times. This procedure makes it easier to remove the jammed paper in the following procedures, because the jammed paper moves to the fi xing transport unit. Pull out the fi xing transport unit. 1.
  • Page 147 Remove any jammed paper from the fi xing unit. If you cannot pull out the jammed paper, proceed to the next step. Do not pull out jammed paper by force, as this may leave torn pieces inside the machine and cause the machine to malfunction. Remove any jammed paper from the lower guide.
  • Page 148 Remove any jammed paper from the fi xing unit. 1 Pull the paper gently. 2 Turn the knob to the left to remove any jammed paper. 3 Close the left guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 149: Paper Sources

    Paper Sources If a paper jam occurs in paper sources, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 150 Remove any jammed paper from the upper right cover. 1 Remove any jammed paper. 2 Close the upper right cover. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury. When the Paper Deck Unit-C1/POD Deck Lite-A1 is attached, reconnect the Paper Deck Unit-C1/POD Deck Lite-A1 to the main unit.
  • Page 151 Paper Drawers 3 and 4 Remove any paper jammed in the paper drawer. 1 Press the open button of the paper drawer that is feeding the paper. 2 Grip the handle, and pull out the paper drawer until it stops. 3 Remove any jammed paper.
  • Page 152 Paper Drawers (Right/Left) Pull out the paper drawer. 1 Press the open button of the paper drawer that is feeding the paper. 2 Pull out the paper drawer until it stops. If the paper drawer seems to be stuck, do not pull it out by force. Push it back into the machine, press the release button again, and then pull it back out.
  • Page 153 Paper Deck Unit-C1/POD Deck Lite-A1 (Optional) Move the paper deck away from the main unit. 1. Press the release button. 2. Move the paper deck away from the main unit. Remove any paper jammed in the side of the paper deck. Paper can also be jammed in the feeding slot on the side of the main unit.
  • Page 154 Reconnect the paper deck to the main unit. If the paper jam message is no longer displayed when you reconnect the paper deck, proceed to step 7. When reconnecting the paper deck to main unit, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 155 Close the paper deck. When closing the paper deck, be careful not to get your fi ngers caught, as this may result in personal injury. Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.
  • Page 156 Procedure to Remove the Jammed Paper Eff ectively from the Paper Drawers If a paper jam occurs in the paper drawers and you do not perform correct operations, paper jam may occur continuously. This section explains how to clear the paper jam eff ectively in the paper drawers. : Do not apply (OK) : Apply (No Good (NG)) A paper jam occurs.
  • Page 157: Duplex Color Image Reader Unit-g1 (optional)

    Duplex Color Image Reader Unit-G1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed original. The Duplex Color Image Reader Unit-G1 is an optional product. Remove originals from the original supply tray.
  • Page 158 Turn the green feed dial, and remove any jammed originals. 1. Turn the green feed dial. 2. Remove any jammed originals. Close the inner cover and the feeder cover. 1. Close the inner cover. 2. Close the feeder cover. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 159 Remove any jammed originals from the feeder. 1 Lift the feeder. 2 Remove any jammed originals. 3 Close the feeder. • When closing the feeder, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 160: Document Insertion Unit-k1 (optional)

    Document Insertion Unit-K1 (Optional) If a paper jam occurs inside the Document Insertion Unit-K1, a screen prompting you to remove the jammed paper appears on the touch panel display. Follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
  • Page 161 Remove any paper jammed in the upper cover (I-I1) of the document insertion unit. 1. Open the upper cover (I-I1) of the document insertion unit. 2. Remove any jammed paper. Remove any paper jammed in the guide (I-I2). 1. Open the guide (I-I2). 2.
  • Page 162 Open the document insertion unit. Remove any paper jammed in the guide (I-13). 1 Open the guide (I-13). 2 Remove any jammed paper. Close the guide (I-13) and the document insertion unit. 1 Close the guide (I-13). 2 Close the document insertion unit.
  • Page 163 Open the front cover of the Document Insertion Unit-K1. Open the guide (I-A1). When opening the guide (l-A1), be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 164 Remove any paper jammed in the guide (I-A1). 1 Remove any jammed paper. 2 Close the guide (I-A1). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Open the guide (I-A2). When opening the guide (l-A2), be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 165 Turn the dial (I-A3), and remove any jammed paper. 1 Turn the dial (I-A3) in the direction of the arrow (counterclockwise). 2 Remove any jammed paper. Close the guide (I-A2) and the front cover. 1 Close the guide (I-A2). 2 Close the front cover. When closing the guide and the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 166 Reload the paper into the document insertion unit. Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.
  • Page 167: Professional Puncher Integration Unit-b1 (optional)

    Professional Puncher Integration Unit-B1 (Optional) If a paper jam occurs inside the Professional Puncher Integration Unit-B1, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
  • Page 168 Open the front cover of the Professional Puncher Integration Unit-B1. Remove any jammed paper from the guide (R-A). 1. Lift up the guide (R-A) until it clicks into place. 2. Remove any jammed paper. 3. Close the guide (R-A) until it clicks into place.
  • Page 169 Remove any jammed paper. Turn the lever of the guide (R-B1) to the left until it clicks into place. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Open the guide (R-B2) until it clicks into place.
  • Page 170 Remove any jammed paper. Close the guide (R-B2) until it clicks into place. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Close the front cover of the Professional Puncher Integration Unit-B1. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 171: Paper Folding Unit-h1 (optional)

    Paper Folding Unit-H1 (Optional) If a paper jam occurs inside the Paper Folding Unit-H1, a screen indicating the location of the paper jam and how to clear the jam appears on the touch panel display. Follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
  • Page 172 Open the guide (M-A2). Turn the dial (M-A3), and remove any jammed paper. 1. Turn the dial (M-A3) in the direction of the arrow (counterclockwise). 2. Remove any jammed paper. Remove any paper jammed in the left guide (M-B2). 1. Pull out the paper folding unit (M-B1).
  • Page 173 Remove any paper jammed in the right guide (M-B3). 1. Open the right guide (M- B3). Open the guide as far as it can 2. Remove any jammed paper in the inside guide. 3. Remove any jammed paper in the outside guide. 4.
  • Page 174 Close the guide (M-A2) and the front cover. 1 Close the guide (M-A2). 2 Close the front cover. When closing the guide and the cover, be careful not to get your fi ngers caught, as this may result in personal injury. If the paper jam message is displayed even after the paper jam is cleared, check whether there is any paper left by opening the entrance guide.
  • Page 175: Staple Finisher-q1 Pro/booklet Finisher-q1 Pro (optional)

    Staple Finisher-Q1 PRO/Booklet Finisher-Q1 PRO (Optional) If a paper jam occurs in the Staple Finisher-Q1 PRO/Booklet Finisher-Q1 PRO, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
  • Page 176 Press the button (F-A1) on the Puncher Unit-BS1, as far as it can go, to return the puncher unit to its original position. This procedure is only required if the Puncher Unit-BS1 is attached, and the button (F-A1) on the Puncher Unit- BS1 is protruding.
  • Page 177 Close the guide (F-A2). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Remove any paper jammed in the upper cover (F-A3) of the fi nisher. 1. Open the upper cover (F-A3). 2.
  • Page 178 Open the guide (F-A4). Remove any jammed paper. 1. Remove any jammed paper. 2. Close the guide (F-A4). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Close the guide until it clicks into place.
  • Page 179 Close the upper cover (F-A3) of the fi nisher. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury. • After closing the upper cover of the fi nisher, press down on the top cover, in the locations indicated by the labels to make sure the cover is securely closed.
  • Page 180 Follow the instructions on the touch panel display. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared. Inside the Front Cover The following illustration indicates the location of the paper jam. Please refer to it to remove the jammed paper. *Front Cover Open the front cover of the fi nisher.
  • Page 181 Open the guide (F-B1). Turn the dial (F-B2) in the direction of the arrow (clockwise) and remove any jammed paper. 1. Turn the dial (F-B2). 2. Remove any jammed paper. Close the guide (F-B1). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 182 Turn the dial (F-B4) in the direction of the arrow (clockwise) and then the dial (F-B3) in the direction of the arrow (clockwise) to feed the jammed paper to the output slot. 1. Turn the dial (F-B4) to feed the jammed paper to the output slot.
  • Page 183 Saddle Stitcher Unit of the Booklet Finisher-Q1 PRO The following illustration indicates the location of the paper jam. Please refer to it to remove the jammed paper. *Front Cover Open the front cover of the fi nisher.
  • Page 184 Open the guide (F-C1). Turn the dials to feed the jammed paper to the guide (F-C1). 1. Turn the upper dial (F-C2) in the direction of the arrow (clockwise) to feed the jammed paper to the guide (F-C1). 2. Turn the lower dial (F-C2) in the direction of the arrow (counterclockwise) to feed the jammed paper to the guide (F-C1).
  • Page 185 Close the guide (F-C1). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. If the lamp is ON, while pushing in the dial (F-C3), turn it in the direction of the arrow (clockwise) until the lamp turns off .
  • Page 186 Remove any jammed paper protruding from the booklet tray. If the Booklet Trimmer-D1 is attached, remove any jammed paper protruding from the feeding belt. Pull out the saddle stitcher unit (F-C4). Remove any jammed paper inside the saddle stitcher unit. 1.
  • Page 187 Turn the dial on the pressing unit (F-C6) in the direction of the arrow (counterclockwise), and push it as far left as it will go. 1. Turn the dial on the pressing unit (F-C6). 2. Push the pressing unit (F-C6) as far left as it will go.
  • Page 188 Close the delivery guide (F-C8). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Push the saddle stitcher unit (F-C4), and close the front cover of the fi nisher. 1.
  • Page 189: Staple Finisher-n1 (optional)

    Staple Finisher-N1 (Optional) If a paper jam occurs inside the Staple Finisher-N1, a screen prompting you to remove the jammed paper appears on the touch panel display. Follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
  • Page 190 Slide the guide (F-A1) to align it with the mark. Slide the guide once to align with This procedure is necesary only if the Puncher Unit-BF1 is attached. Open the entrance guide.
  • Page 191 Remove any jammed paper. 1. Remove any jammed paper. 2. Close the entrance guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Open the guide (F-B1).
  • Page 192 Remove any jammed paper. 1 Remove any jammed paper. 2 Close the guide (F-B1). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Turn the lower dial (F-B2) in the direction of the arrow (counterclockwise).
  • Page 193 Remove any paper jammed in the guide (F-B3). 1 Open the guide (F-B3). 2 Remove any jammed paper. 3 Close the guide (F-B3). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 194: Booklet Finisher-n1 (optional)

    Booklet Finisher-N1 (Optional) If a paper jam occurs inside the Booklet Finisher-N1, a screen prompting you to remove the jammed paper appears on the touch panel display. Follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
  • Page 195 Slide the guide (F-A1) to align it with the mark. Slide the guide once to align with This procedure is not necessary only if the Puncher Unit-BF1 is attached. Open the guide (F-B1).
  • Page 196 Remove any jammed paper. 1. Remove any jammed paper. 2. Close the guide (F-B1). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Open the guide (F-B2).
  • Page 197 Remove any jammed paper. 1 Remove any jammed paper. 2 Close the guide (F-B2). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Turn the lower dial (F-B3) in the direction of the arrow (counterclockwise).
  • Page 198 Remove any jammed paper from the guide (F-B4). 1 Open the guide (F-B4). 2 Remove any jammed paper. 3 Close the guide (F-B4). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 199 Saddle Stitcher Unit The following illustration indicates the location of the paper jam. Please refer to it to remove the jammed paper. *Front Guide **Delivery Guide Open the front cover of the fi nisher.
  • Page 200 Open the guide (F-C1). Open the guide (F-C2). Remove any jammed paper. 1. Turn the lower dial (F-C3) in the direction of the arrow (counterclockwise). Jammed paper is fed to the guide (F-C2). 2. Remove any jammed paper. 3. Close the guide (F-C2). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 201 Close the guide (F-C1). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. If the lamp is ON, while pushing in the dial (F-C4), turn it in the direction of the arrow (counterclockwise) until the lamp turns off .
  • Page 202 Pull out the saddle stitcher unit (F-C5). Remove any jammed paper from the right cover of the saddle stitcher unit (F- C6). 1 Open the right cover (F-C6). 2 Remove any jammed paper. 3 Close the right cover (F-C6). When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 203 If parts of the paper are left on top of the feeding belt, open the guide, and remove any parts of the paper left. 1 Open the delivery guide, and remove any jammed paper. 2 Close the delivery guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 204: Reducing The Frequency Of Paper Jams

    Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. ●...
  • Page 205: Clearing Staple Jams (for Optional Products)

    Clearing Staple Jams (For Optional Products) If a staple jam occurs, a screen indicating the location of the staple jam and how to clear the jam appears on the touch panel display. Follow the instructions on the screen to clear the staple jam. The screen is displayed repeatedly until the staple jam is cleared.
  • Page 206 Stapler Unit of the Staple Finisher-Q1 PRO/Booklet Finisher-Q1 Check the location of the staple jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove any jammed staples. Take care when handling the optional equipment that is attached to the machine. When an optional unit’s cover is opened to replace a staple cartridge, discard the punch waste, discard the trim waste, discard the staple waste, or clear paper or staple jams, prints may still be output if other optional units are operating normally, and are not involved in the paper or staple jam removal procedure.
  • Page 207 Pull out the staple case. When the stapler unit is at the back and it is diffi cult to pull out the staple cartridge, turn the dial on the bottom left hand side to the left to move the stapler unit. Push up the bracket on the staple case.
  • Page 208 Return the bracket on the staple case to its original position. Gently push the staple case back into the stapler unit until it is securely in place. Always make sure to insert the staple case far as it can go. Close the front cover of the fi nisher.
  • Page 209: Saddle Stitcher Unit Of The Booklet Finisher-q1 Pro

    Saddle Stitcher Unit of the Booklet Finisher-Q1 PRO Check the location of the staple jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove any jammed staples. • Take care when handling the optional equipment that is attached to the machine. When an optional unit’s cover is opened to replace a staple cartridge, discard the punch waste, discard the trim waste, discard the staple waste, or clear paper or staple jams, prints may still be output if other optional units are operating normally, and are not involved in the paper or staple jam removal procedure.
  • Page 210 Hold the staple case by its left and right sides, and lower the bracket on the staple case. Remove all of the jammed and protruding staples from the staple cartridge. Return the bracket on the staple case to its original position.
  • Page 211 Return the staple case to its original position in the saddle stitcher unit. When returning the staple case, always make sure to the staple case is inserted until the arrows are aligned as shown in the diagram. Push the saddle stitcher unit (F-C4) back into the machine, and close the front cover of the fi nisher.
  • Page 212: Stapler Unit Of The Staple Finisher-n1/booklet Finisher-n1

    Stapler Unit of the Staple Finisher-N1/Booklet Finisher-N1 Check the location of the staple jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove any jammed staples. Take care when handling the optional equipment that is attached to the machine. When an optional unit’s cover is opened to replace a staple cartridge, discard the punch waste, discard the trim waste, discard the staple waste, or clear paper or staple jams, prints may still be output if other optional units are operating normally, and are not involved in the paper or staple jam removal procedure.
  • Page 213 Pull out the staple case. Push up the bracket on the staple case. Remove all of the jammed and protruding staples from the staple cartridge.
  • Page 214 Return the bracket on the staple case to its original position. Gently push the staple case back into the stapler unit until it is securely in place. Always make sure to insert the staple case far as it can go. Close the front cover of the fi nisher.
  • Page 215: Saddle Stitcher Unit Of The Booklet Finisher-n1

    Saddle Stitcher Unit of the Booklet Finisher-N1 Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staple. • Take care when handling the optional equipment that is attached to the machine. When an optional unit’s cover is opened to replace a staple cartridge, discard the punch waste, discard the trim waste, discard the staple waste, or clear paper or staple jams, prints may still be output if other optional units are operating normally, and are not involved in the paper or staple jam removal procedure.
  • Page 216 Hold the staple case by its left and right sides, and lower the bracket on the staple case. Remove the jammed and exposed staples from the staple case. Return the bracket on the staple case to its original position.
  • Page 217 Return the staple case to its original position in the saddle stitcher unit. When returning the staple case, always make sure to the staple case is inserted until the arrows are aligned as shown in the diagram. Push the saddle stitcher unit (F-C5) back into the machine, and close the front cover of the fi nisher.
  • Page 218: If Memory Becomes Full During Scanning

    If Memory Becomes Full During Scanning The machine’s memory can store up to approximately 20,200 pages of scanned images. Approximately 20,000 pages of that total is shared by the various functions, including the Copy; Fax; Scan and Send; Scan and Store (Store in Mail Box); Fax/I-Fax Inbox;...
  • Page 219: For The Scan And Store Function

    For the Scan and Store Function Follow the directions below based on the message that appears on the touch panel display. ● If the message <Scanning will be canceled because the memory is full. Do you want to store the scanned pages?>...
  • Page 220: When An Error Message Is Displayed

    When an Error Message Is Displayed Error messages may appear on the touch panel display of the machine or the Web browser. Self-diagnostic error messages appear in the following cases: ● When scanning or printing cannot be performed because of an operational error ●...
  • Page 221: When An Error Code Is Displayed

    When an Error Code Is Displayed If a job or operation does not complete successfully, the error code is displayed on the Details screen for Log on the Status Monitor/Cancel screen. You can check the error code in the following locations: ●...
  • Page 222: Printer/fax Driver Troubleshooting

    Printer/Fax Driver Troubleshooting See “Troubleshooting” in the driver help to resolve problems when using the printer driver or fax driver for Windows. The following screens indicate the directions on how to display “Troubleshooting” from the screen for the printer driver. The screens may diff er, depending on the operating system, and the type and version of the printer driver you are using.
  • Page 223: Service Call Message

    If a malfunction occurs and the machine cannot operate normally, a screen prompting you to contact your local authorized Canon dealer is displayed. If a screen such as the one above is displayed, contact your local authorized Canon dealer. (See “Contacting Your Local Authorized Canon Dealer, ” on p. 224.) If a screen such as the one below is displayed and the print or scan function does not operate normally, some functions may still be available.
  • Page 224: Contacting Your Local Authorized Canon Dealer

    Contacting Your Local Authorized Canon Dealer If a screen prompting you to contact your local authorized Canon dealer is displayed, follow the procedure described below. Turn OFF the main power of the main unit. 1. Open the main power switch cover.
  • Page 225 If the power cord is damaged, this could cause current to leak, resulting in a fi re or electrical shock. When you contact your local authorized Canon dealer, have the following information available: • Product name •...
  • Page 226: Setting The Limited Functions Mode From The Service Call Message Screen

    Setting the Limited Functions Mode from the Service Call Message Screen When [Limited Functions Mode] is displayed, follow the procedures below. If you turn OFF the main power switch when there is a job waiting to print, that job is erased. If you set Limited Functions Mode to ‘On’...
  • Page 227: Functions Available When The Printer/scanner Cannot Be Used Due To An Error

    Functions Available When the Printer/Scanner Cannot Be Used Due to an Error You can use the following functions even when the Print and Scan functions are restricted: ● Main Menu Screen : Available -: Unavailable When the Print function is When the Scan function is Available Functions restricted...
  • Page 228 ● Operation From a Computer : Available -: Unavailable When the Print function is When the Scan function is Available Functions restricted restricted Remote UI MEAP Application Sending a fax from a computer is not available. [Print List] on the Mail Box Selection screen is not available. [Add Files (Scan and Store)] on the Edit File screen is not available.
  • Page 229 MEMO...
  • Page 230: Frequently Asked Questions

    Can you give me information on how to send to the SMB server and specify its settings? p. 235 Can I move the Address Book registered on another Canon machine onto this machine? p. 237 Can I forward the data received via fax/I-fax? p.
  • Page 231 Question Applicable Page Q29 Can I output paper to a diff erent tray according to the function? p. 250 Q30 What are the types of paper that I can use? p. 250 Q31 How do I print data received via fax/I-fax on paper specifi ed in advance? p.
  • Page 232 Q&A When copying, the Scan screen for I want to make a rush copy, but I the next document is displayed. cannot because of the long copy Is there a way to not display this job. screen? You can temporarily stop the When [Job Build] is set, the Scan current copy job and give priority screen for the next document is...
  • Page 233 Q&A Additional Information Additional Information The Job Build mode is useful if you cannot After the original is sent, you can also load the originals all at once. This mode send a job done notice to the specified enables you to divide the originals into e-mail address (Job Done Notice).
  • Page 234 Q&A ■ Storing from the Touch Panel Display: 1. Press [Scan and Send] or [Fax]  Can I send a fax to multiple [Address Book]  [Register/Edit]. destinations? 2. Press [Register New Dest.]  enter information following the instructions on the touch panel display  press [OK]. You can send a fax to multiple destinations at the same time using the following methods.
  • Page 235 Q&A ■ Registering Multiple Destinations from the Address Can you give me information on Book as a Group Destination and Selecting a Group how to send to the SMB server and Destination specify its settings? Registering a group destination in the Address Book 1.
  • Page 236 Q&A Using Windows 2000 ■ Specifying the File Server by 1. Right-click the new folder  click Browsing: [Sharing]  select [Share this folder]. 1. Press [Scan and Send]  [New 2. Click [Permissions]  select Everyone  Destination]  [File]. click [Delete].
  • Page 237 Q&A Can I move the Address Book Can I forward the data received via registered on another Canon fax/I-fax? machine onto this machine? If you specify the forwarding You can use the import and export settings, you can forward received...
  • Page 238 Sender's Destination Date Time Fax Number Name (TTI) Name Page Number FAX (404)XXX-XXXX 09/05/2012 TUE 15:00 CANON SALES Atlanta office 001/001 Sender Information ■ Registering the sender’s name: 1. Press (Settings/Registration). 2. Press [Function Settings]  [Send]  [Fax Settings].
  • Page 239 Q&A ■ To register the settings as the default settings: 1. Press [Scan and Send]  specify the scan How do I change the default settings and the file format. settings (scan settings and file 2. Press   [Change Default Settings] ...
  • Page 240 Q&A Is there a way to prevent a The quality of the image sent by transmission error when sending a fax is not good. facsimile to a new destination? Change the scan type or settings If [Confirm Entered Fax Number] according to the type of original.
  • Page 241 Q&A Additional Information ■ Setting forwarding conditions for the receiving line: If [Register Options Shortcuts] is selected from , you can register the [Options] 1. Press (Settings/Registration). shortcut button on the Fax Basic Features 2. Press [Function Settings]  [Receive/ screen.
  • Page 242 Q&A ■ Registering/Editing from the Additional Information Scan and Send Screen • You can also enter the message for the e-mail in [Message]. 1. Press [One-Touch]  [Register]  select • If you do not specify the subject, the string the button to register/edit.
  • Page 243 Q&A How do I change the storage How do I access the Advanced Box period for the scanned file stored from a computer? in the Mail Box? If the Advanced Box is opened with You can change the time until files SMB, check the following.
  • Page 244 Q&A Additional Information • For information on registering an Advanced Box destination in the Address How do I forward received data to Book, see e-Manual > Scan and Send. • For more information on forwarding the Advanced Box? settings, see e-Manual > Settings/ Registration.
  • Page 245 Q&A Additional Information • For details on the Booklet mode settings, see e-Manual > Access Stored Files. When printing from the computer, • Use a document that was stored with the [Booklet Scan] mode set. booklet was not made even though •...
  • Page 246 Q&A Additional Information • You cannot set the Divided Booklet mode from the Macintosh printer driver. The printed paper appears dirty. • For information on the number of sheets that can be saddle stitched at one time, Also, the color appears to be see e-Manual >...
  • Page 247 Q&A ■ Automatic gradation adjustment: If the Duplex Color Image Reader Unit-G1 is The printed paper is warped. not attached: 1. Press (Settings/Registration). 2. Press [Adjustment/Maintenance]  [Adjust Image Quality]  [Auto Adjust If you print an original filled with Gradation] ...
  • Page 248 Q&A I had printed from the computer, Can I specify the scan settings from but I did not find the output. I am the computer and then store for afraid that someone may have the original loaded in the machine? taken it by mistake.
  • Page 249 Q&A Additional Information Additional Information For instructions on installing the Network For more information, see e-Manual > Copy, ScanGear Driver, see the Network ScanGear or Fax. User’s Guide on the UFR II User Software CD-ROM. Can I print on the reverse side of the preprinted paper? Can I make copies or send a facsimile of different size originals...
  • Page 250 Q&A Additional Information For more information on setting the output tray for each function, see e-Manual > Can I output paper to a different Settings/Registration. tray according to the function? You can set the output tray for What are the types of paper that I each function and set priorities for can use? outputting paper.
  • Page 251 Q&A How do I print data received via How can I manage documents that fax/I-fax on paper specified in failed to be forwarded? advance? You can specify how to manage You can change the paper jobs that failed to be forwarded source from [Paper Drawer Auto in [Handle Files with Forwarding Selection On/Off] in...
  • Page 252 Q&A ■ Printing for Specific Destinations Only When a fax fails to be sent, both 1. Press (Settings/Registration). the TX Report and the Fax TX 2. Press [Function Settings]  [Receive/ Forward]  [Common Settings]. Report are output. Is there a way to 3.
  • Page 253 Q&A ■ Fixing Transport Unit (Inside the Main Unit) What is the model number of the staple cartridge for the finisher or the stamp cartridge for the feeder? The model numbers of the consumables for the feeder and finisher are as follows: ■...
  • Page 254 Q&A Additional Information If the problem is still not resolved, see Chapter 4, “Troubleshooting.” I cannot print from the computer. Did the machine malfunction? t remove the toner cartridge after the toner replacement cover is opened. Numbers, such as #751 and #801 Check the following possible are displayed on the touch panel causes:...
  • Page 255 Q&A It seems as though turning OFF The touch panel display is the machine is different from the completely black. previous imageRUNNER. I am afraid that this may be a wrong The main power has not been operation. turned ON, or the machine may have entered the Auto Sleep For the previous imageRUNNER, mode to save energy.
  • Page 256 Q&A Additional Information If the Fax TX Report is set, you can output and check the Fax TX Report every time. I have just sent an important Also, if the Fax Activity Report is set, you can document via facsimile. Can I output and check Fax Report from the past.
  • Page 257 Q&A ■ Setting the Page Limits: 1. Press (Settings/Registration). 2. Press [Management Settings]  [User Management]  [Department ID Management]. 3. Press [On]  [Register PIN]  [Register]. 4. Press [Turn Limits On/Off and Set Page Limits]  specify the page limit settings ...
  • Page 258 Q&A Can I change the screen or the order that the functions are displayed on the touch panel display when the power is turned You can change the default display that appears after the machine is turned ON from [Default Screen after Startup/Restoration] in (Settings/Registration).
  • Page 259 Q&A Additional Information • To perform this procedure, you must have administrator privileges. For more I want to check the IP address for information, see e-Manual > Security. • If you cannot start the Remote UI, specify this machine to run the Remote UI, the following settings.
  • Page 260 Q&A ■ Using a Macintosh: Page Settings: 1. Click [Page Setup] from the [File] menu in Can I change the default settings of the application software. 2. Select each item as indicated below. the printer driver? Setting: [Page Attributes] Printer: The name of your printer 3.
  • Page 261 Q&A Is there a way to adjust the sound heard when fax sending/receiving is complete? You can use (Volume Settings) on the control panel to adjust the volume. ■ Setting procedure: 1. Press (Volume Settings) on the control panel. 2. Press to adjust the Alarm Volume and Monitor Volume ...
  • Page 262 Q&A What is MEAP? MEAP stands for Multifunctional Embedded Application Platform and is a software platform for the Canon multitasking machines. You can expand the functions or customize them by installing the MEAP application from the computer to the multitasking machine.
  • Page 264 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)

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