Dealer Sales/Service Authorization; Educational Training; Training Program Overview - Canon imageRUNNER ADVANCE 8205 Service Manual

VII.

Dealer Sales/Service Authorization

To obtain and maintain authorization to sell or service an imageRUNNER
ADVANCE device, every Authorized Reseller's location must have at least two
employees who have successfully completed the appropriate imageRUNNER
ADVANCE device-training program, and who have been certified, as described
in Educational
VIII.

Educational Training

A. Training Program Overview
The imageRUNNER ADVANCE 8200 Series training program consists of two
learning paths, based on service technicians who are trained and certified on
the predecessor imageRUNNER ADVANCE 8000/6000 Series models, and
those who are not trained and certified (see Figures 1 and 2 below).
The "Update" learning path is specifically for service technicians who are
already certified on the imageRUNNER ADVANCE 8000 and 6000 Series
machines, and enables technicians to identify the new features of the
imageRUNNER ADVANCE 8200 and 6200 products. The "Blended" training
courses provide technicians with the knowledge required for installing,
configuring, servicing, and maintaining the imageRUNNER ADVANCE
8200/6200 Series devices and respective accessories in the field.
Figure 1 – Learning Path for Technicians Not Certified on the imageRUNNER ADVANCE
8000/6000 Series Machines
Non-Certified
Service
Technicians and
Systems
Engineers
Figure 2 – Learning Path for imageRUNNER ADVANCE 8000/6000 Series Certified
Certified Service
Technicians and
Systems
Engineers
imageRUNNER ADVANCE 8200 Series Service Guide
imageRUNNER ADVANCE 8200 Series Service Guide
Training.
imageRUNNER ADVANCE Systems
Blended Training
Online (08IRTAS00O) and
3-Day Classroom (09IRTAS01C)
Technicians
imageRUNNER ADVANCE Systems
Online Course (18IRTASU00O)
Update
imageRUNNER ADVANCE
8000/8200 and 6000/6200 Series
Servicing and Maintenance
Blended Training
Online (07IRT810500O) and
2-Day Classroom (07IRT81051C)
imageRUNNER ADVANCE
8200/6200 Hardware Update
Online Course (18IRTA8200O)
November 2012
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