Internet Access - ZyXEL Communications AMG1302-T10A User Manual

• Try to access the Device using another service, such as Telnet. If you can access the Device,
check the remote management settings and firewall rules to find out why the Device does not
respond to HTTP.
• If your computer is connected to the WAN port or is connected wirelessly, use a computer that is
connected to a ETHERNET port.
I can see the Login screen, but I cannot log in to the Device.
Make sure you have entered the password correctly. The default admin password is 1234. The field
1
is case-sensitive, so make sure [Caps Lock] is not on.
You cannot log in to the web configurator while someone is using Telnet to access the Device. Log
2
out of the Device in the other session, or ask the person who is logged in to log out.
Turn the Device off and on.
3
If this does not work, you have to reset the device to its factory defaults. See
4
227.
I cannot Telnet to the Device.
See the troubleshooting suggestions for
configurator.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload
new firmware.
See the troubleshooting suggestions for
configurator.

24.3 Internet Access

I cannot access the Internet.
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
1
Start Guide and
Make sure you entered your ISP account information correctly in the wizard. These fields are case-
2
sensitive, so make sure [Caps Lock] is not on.
AMG1302-T10A User's Guide
Ignore the suggestions about your browser.
Ignore the suggestions about your browser.
Section 1.6 on page 18.
I cannot see or access the Login screen in the web
I cannot see or access the Login screen in the web
Chapter 24 Troubleshooting
Section 24.1 on page
229