Scanning Problems - Lexmark MB2236 User Manual

Troubleshoot a problem
Poor fax print quality
Action
Step 1
Make sure that there are no print quality defects.
a
From the control panel, navigate to:
Settings > Troubleshooting > Print Quality Test Pages
For non-touch-screen printer models, press
through the settings.
b
Correct any print quality defects. For more information, see
"Print quality is poor" on page
Is the fax print quality satisfactory?
Step 2
Decrease the incoming fax transmission speed.
a
From the control panel, navigate to:
Settings > Fax > Fax Defaults > Analog Fax Setup > Fax
Receive Settings > Admin Controls
For non-touch-screen printer models, press
through the settings.
b
From the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?

Scanning problems

Cannot scan from a computer
Action
Step 1
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Resend the scan job.
Can you send the scan job?
Step 2
a
Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b
Resend the scan job.
Can you send the scan job?
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The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
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