Forwarding Calls - Polycom VVX 501 Manual

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ALTICE BUSINESS POLYCOM VVX501 AND VVX601 USER GUIDE

Forwarding Calls

You can set up your phone to forward all calls to another number, even if the Do Not Disturb feature is
enabled on your phone. Call forwarding is not available on shared lines.
To forward all calls to another person do one of the following:
• From Home view, tap Forward (You can also tap Settings from Home view, and tap
Features > Forward, or if your phone is idle, tap the Forward from Lines view)
• If your phone is set up with multiple lines, tap the line to apply forwarding to.
• From the Forwarding Type Select screen, select the forwarding type you want:
o Always - To forward all incoming calls.
o No Answer - To forward all unanswered incoming calls.
o Busy - To forward calls that arrive when you're already in a call.
• Enter the forwarding number, and tap Enable. If you selected the No Answer option, you can enter
the number of rings before your phone forwards the call. The recommended value is 2.
To disable call forwarding:
1. From Home view, tap Forward.
• If your phone is set up with multiple lines, select the line to disable forwarding for.
2. From the Forwarding Type Select screen, tap the forwarding type to disable, and tap Disable.
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Questions and answers

Renee Parks
March 3, 2025

can i make a different ringtone for different phone lines

1 comments:
Mr. Anderson
March 3, 2025

Yes, you can set different ringtones for different phone lines on the Polycom VVX 501. To do this, navigate to Settings > Basic > Preferences, select Ring Type, choose a line if multiple lines are available, then select and play a ringtone.

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