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Philips IntelliVue Quick Reference Service Manual

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Philips Telemetry System
Quick Reference Service Guide
Contents
This Quick Reference Service Guide is a pocket sized
quick reference of the most used information for the
Philips Telemetry System. It includes the following:
Troubleshooting Overview. . . . . . . . . . . . . . . 2
Transmitter SpO2 Problems . . . . . . . . . . . . 12
Other Problems . . . . . . . . . . . . . . . . . . . . . . 22
RF Troubleshooting Procedures . . . . . . . . . 24
RF Troubleshooting Tools . . . . . . . . . . . . . . 33
Part Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Contents
1

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Table of Contents

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   Summary of Contents for Philips IntelliVue

  • Page 1: Table Of Contents

    This Quick Reference Service Guide is a pocket sized quick reference of the most used information for the Philips Telemetry System. It includes the following: Troubleshooting Overview....2 Transmitter Non-RF Application Problems .
  • Page 2: Troubleshooting Overview

    Troubleshooting Overview Troubleshooting Map Figure 1 provides an overview map of areas of the Telemetry System where problems can occur. Figure 1 Telemetry System Troubleshooting Map Troubleshooting Overview...
  • Page 3 Troubleshooting Messages The following Troubleshooting Messages are described in the following sections on the page indicated. Message Page LEADS OFF INOP TRANSMITTER OFF INO INVALID LEADSET INOP NO SIGNAL INOP and an RF OUT OF LOCK INOP at Telemetry Service Tool or Wave Viewer Battery INOPs ECG EQUIP MALF INOP TRANSMITTER MALF INOP...
  • Page 4 Message Page Frequent Dropouts and NO SIGNAL, WEAK SIGNAL, and TEL CANNOT ANALYZE INOPs on a Single Channel Frequent Dropouts and NO SIGNAL, WEAK SIGNAL, and TEL CANNOT ANALYZE INOPs with Multiple Channels Frequent Dropouts along with TEL CANNOT ANALYZE and INTERFERENCE INOPs Transmitter Torque Requirements If the transmitter is disassembled, certain screws must be re-installed at specific torque specifications.
  • Page 5: Transmitter Non-rf Application Problems

    Transmitter Non-RF Application Problems LEADS OFF INOP This INOP generally means that one of the patient leads has fallen off the patient. It can also indicate a fault within the transmitter. 1. A lead may have become disconnected from the electrode.
  • Page 6: Transmitter Off Ino

    2. If all leads are connected and there is not a good signal, there may be a broken lead wire or the connection between the leadset and the transmitter is compromised due to dirt or corrosion. Remove the leadset and make certain the leadset connector in the top of the transmitter is not dirty or corroded.
  • Page 7: Invalid Leadset Inop

    INVALID LEADSET INOP This indicates that the transmitter has either detected a 4-wire leadset or an EASI ä ECG transmitter has a 3-wire leadset attached. Do the following: 1. If a 4-wire leadset has been installed, monitoring is not possible. Replace with a 3- or 5 wire leadset. a.
  • Page 8: No Signal Inop And An Rf Out Of Lock Inop

    4. If the problem is not solved by Steps 1 - 3, then there may be a problem with the leadset switches not being detected properly. a. Check where the leadset attaches for dirt and clean as necessary. Leadset switches are located next to the reference and chest (standard ECG) or reference and “E”...
  • Page 9: Battery Inops

    Battery INOPs This module tells how to deal with INOPs related to battery operation. These INOPs are: BATTERY WEAK REPLACE BATTERY Normally, either one of these INOP messages simply indicates the need to replace the battery in the transmitter generating the message. But, if the battery is replaced and the message still occurs, do the following.
  • Page 10 1. The battery could be inserted improperly. Check that the terminals of the battery are oriented correctly with the battery contacts. 2. Open the battery door and check the battery contacts. If they are corroded, clean them. If they appear damaged, replace the battery contacts. Also, check the screws that connect the battery contacts to the Case Assembly.
  • Page 11: Ecg Equip Malf Inop

    ECG EQUIP MALF INOP This INOP indicates that either a software incompatibility has been found or a fault has been detected in the ECG hardware in the transmitter. 1. If the transmitter is an EASI ä ECG transmitter, this INOP indicates that the software in either the receiver mainframe or the central station cannot process EASI ä...
  • Page 12: Transmitter Spo2 Problems

    Transmitter SpO Problems EQUIP MALF INOP This INOP indicates there is a problem with the SpO circuits associated with the transmitter. The following procedure describes how to troubleshoot this problem: 1. The transducer may be bad. Change the transducer to see if this resolves the problem. 2.
  • Page 13: Spo 2 Interference Inop

    2. Make certain that the light source and photo detector are opposite each other and that the light passes through the ateriolar bed. 3. Reposition the transducer to a site with higher perfusion. 4. Replace the transducer. 5. Replace the adapter cable. INTERFERENCE INOP This INOP can be caused if the level of ambient light is so high that the SpO...
  • Page 14: Spo 2 Noisy Signal Inop

    NOISY SIGNAL INOP This INOP can be caused by excessive patient movement or electrical interference, which is seen as irregular pulse patterns. If this INOP appears, do the following. 1. Move the transducer to a site with less movement. 2. Reduce or remove any sources of electrical interference.
  • Page 15: Receiver Mainframe/system Faults

    This communication link determines the course of action. However, there is another possibility to consider before re-booting the mainframe. If the telemetry system is being used with a Philips Information Center, make certain that the telemetry bed or beds are not in Standby Mode .
  • Page 16 1. Check the overall operation of the receiver mainframe by re-booting it and observing the LEDs on the 40 MHz CPC card and the Utility CPU board. To re-boot the mainframe, push the power button to remove power and then push it again to restore power.
  • Page 17 If the normal bootstrap sequence occurs, receiver Table 2. Utility CPU Board Step 4 LEDs Step 1 Step 2 Step 3 (Normal Operation) 1 Green 2 Green 3 Green 4 Green FAST FAST FAST BLINK BLINK BLINK 5 Green 6 Red mainframe hardware is probably working correctly.
  • Page 18 6 Red 2. If the sequence in the table occurs, following is the probable cause of the problem. a. Refer to the Philips Telemetry System Compatibility Matrix Service Note to verify the compatibility between the Utility CPU and the CPC PCB.
  • Page 19 3. If the sequence does not occur, do the following: a. Remove the SDN board and re-initialize the receiver mainframe. If the sequence occurs, replace the SDN board. b. Remove the Rack Interface board and re- initialize the receiver mainframe. If the sequence occurs, replace the Rack Interface board.
  • Page 20: No Receiver Inop

    Receiver, Non-RF Problems NO RECEIVER INOP This INOP is generated when the telemetry system does not detect a receiver present for a configured receiver slot. This problem can occur in two ways -- in all or multiple channels or in a single channel. Depending on whether multiple or single channels are affected, the actions are different.
  • Page 21: Receiver Malf Inop

    If the problem is in multiple channels... 1. Check to see if the rack interface to the receiver backplane cable is disconnected or broken. Replace the cable if it is broken. 2. Replace the Rack Interface PCB. 3. The receiver backplane is faulty. Replace the receiver backplane.
  • Page 22: Other Problems

    Other Problems Transmitter Button is pressed, but desired result does not occur The transmitter button on the transmitter can be configured using the Service Tool to do the following when pressed: • Start a recording for the patient at the Central Station when the patient presses the button, or •...
  • Page 23 3. Check the operation of the transmitter button using Telemetry Service Tool or Wave Viewer. a. Make the infrared connection between the Telemetry Service Tool or Wave Viewer and the transmitter. b. Go to the Transmitter Information Screen Two on the Telemetry Service Tool or Wave Viewer.
  • Page 24: Rf Troubleshooting Procedures

    RF Troubleshooting Procedures This section deals with troubleshooting problems in the RF portion of the Telemetry System. With RF, a variety of problems can result in the same symptom and a variety of symptoms can be the result of one problem. INVALID SIGNAL E01INOP This INOP is a special case of interference that indicates that the receiver has locked on to a M2601A transmitter,...
  • Page 25 Frequent Dropouts and NO SIGNAL, WEAK SIGNAL, and TEL CANNOT ANALYZE INOPs on a Single Channel These symptoms indicate that the signal being received has invalid or corrupted RF data and the signal strength is not at an acceptable level. To isolate this fault, do the following: If the problem is occurring on a single channel: 1.
  • Page 26 3. If the frequencies are set properly, use the Telemetry Service Tool or Wave Viewer to check the transmitter information. Refer to NO SIGNAL INOP and an RF OUT OF LOCK INOP at Telemetry Service Tool or Wave Viewer . 4.
  • Page 27 7. The next step is to identify where the problem lies in the system. This can be done by changing the frequencies in both transmitters and receivers, to isolate a fault in a single channel, given there is at least one other good channel. The possibilities are: –...
  • Page 28 b. If the problem moves to Transmitter B, the problem is not in Transmitter A (transmitter of the original bad channel). Proceed to Step 2. Step 2. Because the problem is not in Transmitter A, either Receiver A or the frequency itself is faulty. To isolate between the two, first change the receiver frequency of Receiver A to the frequency of the known good channel (Frequency 2).
  • Page 29 Frequent Dropouts and NO SIGNAL, WEAK SIGNAL, and TEL CANNOT ANALYZE INOPs with Multiple Channels 1. For extended band systems - See Step 2 of the previous INOP for a Single Channel 2. Check that the antenna system has power - Antenna/Combiners, amplifiers, power tees, frequency converters, and filters should all have their LEDs lit.
  • Page 30 If the blocking sources cannot be moved, the antenna will have to be repositioned. Contact a Philips Medical Systems service representative for assistance. 6. The antenna system may be inadequate. Contact a Philips Medical Systems service representative for assistance.
  • Page 31 3. Remove the battery from the problem transmitter and monitor the RF History Strip for that channel. a. On-Channel or Narrowband Interference - is defined as an interference source that occupies the same bandwidth as the transmitter and only interferes with one channel or two frequency adjacent channels.
  • Page 32 – Locate where the signal is entering the system. This can be done by removing branches from the antenna system to see when the system quiets down. Remember that patients being received by antennas that have been removed cannot be monitored. –...
  • Page 33: Rf Troubleshooting Tools

    RF Troubleshooting Tools Refer to the Philips Telemetry System Service and Reference Guide . Mainframe Unit # Receiver Slot Bed Label Time -60 dBm Received Signal -87 dBm Strength Count Seconds of Invalid Data per Minute Figure 4 Example of an RF History Strip...
  • Page 34 Table 4. RSSI Count and Corresponding Power Level M2603A FW Rev 2 RSSI Count Power in dBm greater than -40 (top major division on strip) (next major division on strip) (next major division on strip) -101 less than -104 less than -104 (next major division on strip) less than -104 less than -104...
  • Page 35 Invalid Data The lower graph, channel 2, of Figure 4 , shows the number of invalid data packets received. Note that the invalid data is graphed logarithmically. Invalid data packets are graphed as a function of time. The graph shows the amount of invalid data packets (shown by the amplitude or height of the spike) and the duration of time the invalid packets are received (shown by the pulse width of the spike).
  • Page 36 -40 dBm -60 dBm Good -87 dBm 104 dBm Figure 5 Boundaries of Good and Bad Data RF History Strip - helpful hints: • A 92% reduction on a copier will allow 24- hours of one channel to fit on an 8.5” x 11” sheet of paper. •...
  • Page 37 Aligned Notation The RF History Strip Recording contains the following aligned notation: 1. Date can be found on the strip after the 24:00 time stamp. 2. Time stamp is given every 2 hours.The hour starts at the colon (:) in the time stamp. Each small box is 5 minutes.
  • Page 38: Part Lists

    Part Lists Transmitter Table 5. (M2601A) Transmitter Exchange and New Assemblies Exchange Description Part No. Part No. Series C Exchange M2601- 89007 Transmitter, ECG Only, Opt. (USA only) 007, 460-470 MHz, AAMI Case Series C Exchange M2601- 89107 Transmitter, ECG & SpO2 (USA only) Transmitter, Opt.
  • Page 39 Table 5. (M2601A) Transmitter Exchange and New Assemblies Exchange Description Part No. Part No. Series B Exchange M2601-88007 Transmitter, ECG Only, Opt. (USA only) 007, 460-470 MHz, AAMI Case Series B Exchange Transmitter M2601-88107 (ECG/SpO ), Opt. 007, 460-470 (USA only) MHz, AAMI case Series B Exchange M2601-88020...
  • Page 40 Table 5. (M2601A) Transmitter Exchange and New Assemblies Exchange Description Part No. Part No. Single Use Screw Kit (all M2601-68302 countries except Japan) Single Use Screw Kit M2601-68304 (Japan only) Series C EASI Case Assembly, M2601-60171 AAMI Colors (green, black, red, white and brown) without FCC ID number embossed Series C EASI Case Assembly,...
  • Page 41 Table 5. (M2601A) Transmitter Exchange and New Assemblies Exchange Description Part No. Part No. 4 mW Main PCB, Opt. 001, 406- M2601-68101 M2601-60101 412.5 MHz 4 mW Main PCB, Opt. 002, M2601-68102 M2601-60102 412.5-421.5 MHz 4 mW Main PCB, Opt. 003, M2601-68103 M2601-60103 421.5-430 MHz...
  • Page 42 Grounding Clip M2601-20021 (main cage brace) Transmitter Channel ID Labels M2601-83026 (1-100) Blank Serial Number Label M2601-83021 “Philips Series B” & “Series C” M2601-83061 Identification Label PTT Labels (international M2601-83300 except France, Canada, Italy, Brazil) PTT Label - France M2601-83202...
  • Page 43 M2597A grabber, 30" (76 cm), IEC colors Telemetry 3-wire leadset M2598A combiner Telemetry 5-wire leadset M2599A combiner Philips Reusable Adult Finger M1191A Transducer Philips Reusable Pediatric/ M1192A Small Adult Finger SpO Transducer Philips Reusable Adult/ M1194A Pediatric Ear Clip SpO...
  • Page 44 Table 5. (M2601A) Transmitter Exchange and New Assemblies Exchange Description Part No. Part No. Nellcor Oxisensor ä D-20, M1903B Transducer Disposable Telemetry 9300-0768- Transmitter Pouch, box of 50 Disposable Telemetry 9300-0768- Transmitter Pouch, box of 200 9V Lithium Batteries, ULBU9VLJ Box of 10 8.4V Zinc Air Batteries, 40455A...
  • Page 45 Table 5. (M2601A) Transmitter Exchange and New Assemblies Exchange Description Part No. Part No. Revision A.03.02 Transmitter M2601-50005 Main PCB Firmware Floppy Disk (Release B) Revision A.02.42 SpO M2601-10030 Firmware floppy disc Receiver Module Table 6. Receiver Module Exchange and New Assemblies Exchange New Part Description...
  • Page 46 Receiver Channel ID Labels M2603-83018 (1-100) M1402A Receiver FW 5 (for M2603-84010 use with M2601A - Transmitters) Note: The following chip is used in upgrades of M1403A Systems to Philips Telemetry Functionality Tools Chip Extraction Tool 8710-1995 (44PPLCC) Part Lists...
  • Page 47 Receiver Mainframe Table 7. Receiver Mainframe Exchange and New Assemblies Exchange Description Part No. Part No. 3160-0816 Rack Interface Board M1088-68501 M1088-66501 SDN Interface Board M1082-68502 M1082-66502 Air Filter M1401-02100 Receiver Backplane M1401-60300 Digital Backplane M1401-60400 Chassis Assembly M2604-00100 (includes Top Cover) Transformer Cover M2604-00220 Blank Board Cover (Large)
  • Page 48 Table 7. Receiver Mainframe Exchange and New Assemblies Exchange Description Part No. Part No. Perm IEC Ground Cable M1401-60675 Lamp Clip Set 1400-0560 Grommet 0400-0133 RFI Spring 5001-1320 Cable, Receiver Backplane to M1401-60770 Antenna Distribution PCB Cable, Rack Interface to M1401-60650 Receiver Backplane Power Supply Cable to Digital...
  • Page 49 Table 7. Receiver Mainframe Exchange and New Assemblies Exchange Description Part No. Part No. Screw M3 x 0.5 0515-0897 (for backplane assemblies) Screw M3 x 6mm (Analog 0515-1146 Output PCB, CPC PCB, and Antenna Distribution PCB) Screw M5 x 10mm pan (R86 0515-1546 mount) Additional Parts for European Version...
  • Page 50 Analog Output Option Replaceable Parts Table 8. Analog Output Option Replaceable Parts Exchange Description Part No. Part No. Analog output board assembly M2604-68021 M2604-60021 Analog link cable M1401-60751 Analog trunk cable M1401-60752 Output connector box M2604-60961 assembly Output connector box power M2600-60008 module Power Module Mount...
  • Page 51 Table 8. Analog Output Option Replaceable Parts Exchange Description Part No. Part No. Bedside monitor cable, M1401-60755 5-wire, 8-pin Bedside monitor cable, M1401-60756 5-wire, 12-pin Analog Output Firmware — M2604-84050 Revision A.01.00 Bedside Attenuator Faceplate M1401-67020 Holter Attenuator Faceplate M1401-67030 Bedside Attenuator/SDN M1401-67040 Faceplate...
  • Page 52 M1413/14/15B Antenna System Parts Table 9. (M1408A) Active Antenna/Combiner Replaceable Parts Description New Part No. Base, Active Antenna/Combiner M1408-60004 (Philips M1408A) Wall Mount M1404-60001 Flexible antenna - 406 to 450 MHz 0950-2029 Flexible antenna - 450 to 512 MHz 0950-2028 Table 10.
  • Page 53 Table 12. M1413/14/15B Antenna System Parts Description New Part No. DC blocking capacitor Hewlett-Packard 10240B 75-ohm terminator with DC block 1250-2403 BNC (m) to BNC (m) adapter 1250-0216 RG-6U Antenna cable M1413-60100 (non-plenum, 0.3 m or 1ft) RG-6U Antenna cable M1413-60105 (non-plenum, 1.5 m or 5ft) RG-6U Antenna cable...
  • Page 54 M2613/14/15A Antenna System Parts Table 13. M2613/14/15A Antenna System Parts Exchange Description New Part No. Part No. Base, Antenna/Combiner M2608-60000 Antenna Wall Mount M1404-60001 Black Flexible Antenna, 5969-3927 406-650MHz White Flexible Antenna, 5969-3924 406-650MHz Line Amplifier M2606-60000 Power Tee M2607-60000 Power Module, CE Marked M2600-60008 Power Module (0950-3221)
  • Page 55 Table 13. M2613/14/15A Antenna System Parts Exchange Description New Part No. Part No. Attenuator, 5dB 0955-1089 Attenuator, 6dB 0955-1090 Attenuator, 7dB 0955-1091 Attenuator, 8dB 0955-1092 Attenuator, 9dB 0955-1093 Filter, 430-440 MHz M2612-60004 Filter, 440-450 MHz M2612-60005 Filter, 450-460 MHz M2612-60006 Filter, 460-470 MHz M2612-60007 Filter, 590-596 MHz...
  • Page 56 Table 13. M2613/14/15A Antenna System Parts Exchange Description New Part No. Part No. RG-11 Antenna Cable, M1413-60203 non-plenum, 34.1 m or 112ft. intermediate cable RG-11 Antenna Cable, M1413-60202 non-plenum, 76.2 m or 250ft main cable RG-6U Antenna Cable, M2617A-#J30 non-plenum, Special Order, (M1413-60109) Specify Loss in dB RG-11U Antenna Cable,...
  • Page 57 M2616A Frequency Converter Table 14. M2616A Frequency Converter Parts Exchange New Part Description Part No. External Frequency Converter M2616-68130 M2616-60130 Assembly, Option 130 External Frequency Converter M2616-68136 M2616-60136 Assembly, Option 136 External Frequency Converter M2616-68142 M2616-60142 Assembly, Option 142 External Frequency Converter M2616-68148 M2616-60148 Assembly, Option 148...
  • Page 58 – M2601AU #J01 Patient Monitor/Holter Recorder Interface Upgrade Installation Note – Philips Telemetry System Instructions for User Documentation Philips Telemetry System Instructions for Use, Edition 2, May 2002 (Telemetry Rel. C, for use with Philips Information Center) English M2600-9001C French M2600-9002C German M2600-9003C...
  • Page 59 Table 15. Release C Documentation Description Part No. Italian M2600-9006C Norwegian M2600-9007C Swedish M2600-9008C Finnish M2600-9009C Japanese M2600-9010C Danish M2600-9011C Traditional Chinese M2600-9012C Simplified Chinese M2600-9013C Portuguese M2600-9014C Greek M2600-9015C Russian M2600-9017C Hungarian M2600-9018C Czech M2600-9019C Polish M2600-9020C What's New in Release C? English M2600-9101C French...
  • Page 60 Table 15. Release C Documentation Description Part No. Application Notes EASI Monitoring Application Note — English 5980-1198E SpO2 Telemetry Monitoring Application Note 5980-1197E — English Arrhythmia Monitoring 5980-1267E ST Segment Monitoring 5968-8852E Part Lists...

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