Philips DigiTrak XT - Recorder Troubleshooting Manual

Also See for DigiTrak XT:

Instructions for use manual (48 pages)

Table of Contents

Contents

1 Troubleshooting
2 Documents / Resources
- 2.1 Download manual

Philips DigiTrak XT - Recorder Troubleshooting Manual

Troubleshooting

If you are having problems with the recorder, refer to the table below first. If your issue is not addressed, call the Response Center.

Symptom	Solution
No display or Recorder does not power on	Ensure that any previous ECG recording has been downloaded to the Holter application. Ensure battery is inserted with correct polarity. Install a new 1.5V AAA battery. Ensure patient cable (lead set) is connected and press Enter.
Low battery	Install a new battery. Inspect battery compartment, clean contacts if necessary.
Self Test Error 52. Stuck Key. Reboot. message	Can be caused by pressing a key when inserting the battery. Try reinserting the battery, making sure you are not pressing any of the recorder keys. If the message persists, call for service
Battery does not last 24 or 48 hours	Ensure a new alkaline battery is being used. Do not use rechargeable batteries.
Battery does not last 96 or 168 hours.	Ensure a new lithium battery is being used. Do not use rechargeable batteries.
Recorder does not run as long as expected	Check the Record time in the Settings screen. Ensure a fresh alkaline battery is being used for 24 or 48 hour recordings. Ensure a fresh lithium battery is being used for 96 or 168 hour recordings.
No Cable	Ensure patient cable (lead set) is connected to the recorder. The recorder will not pass the splash screen unless a cable is connected. Check that the recorder pins are not broken or bent. Check that the cable connector is not damaged.
Noise artifacts on ECG signal	Ensure you have prepared the patient's skin. Ensure the electrodes are properly applied to the patient. Ensure the leads are making proper contact with the electrodes. Ensure patient cable (lead set) is making contact with the electrodes. Replace the lead set.
No Lead Connected message	Ensure you have prepared the patient's skin. Ensure the electrodes are properly applied to the patient. Ensure the leads are making proper contact with the electrodes. Ensure patient cable (lead set) is connected. Replace the lead set.
Leads Error	Ensure you have prepared the patient's skin. Ensure the electrodes are properly applied to the patient. Ensure the leads are making proper contact with the electrodes. Ensure patient cable (lead set) is connected. Replace the lead set.
Defective Card message	Remove and reinsert battery. Note that when you restart the recorder, all patient and ECG information is erased from the memory card and cannot be recovered. If message still appears, call for service.
Existing ECG in recorder. The patient's name is displayed on the recorder screen. The recorder does not power on.	Download the ECG data to the Holter application.
Self test failure	Write down the error code. Restart the recorder. Call for service.
Noise artifacts on ECG signal	Ensure you have prepared the patient's skin. Ensure the electrodes are properly applied to the patient. Ensure the leads are making proper contact with the electrodes. Ensure patient cable (lead set) is making contact with the electrodes. Replace the lead set.
No Lead Connected message	Ensure you have prepared the patient's skin. Ensure the electrodes are properly applied to the patient. Ensure the leads are making proper contact with the electrodes. Ensure patient cable (lead set) is connected. Replace the lead set.
Leads Error	Ensure you have prepared the patient's skin. Ensure the electrodes are properly applied to the patient. Ensure the leads are making proper contact with the electrodes. Ensure patient cable (lead set) is connected. Replace the lead set.
Defective Card message	Remove and reinsert battery. Note that when you restart the recorder, all patient and ECG information is erased from the memory card and cannot be recovered. If message still appears, call for service.
Existing ECG in recorder. The patient's name is displayed on the recorder screen. The recorder does not power on.	Download the ECG data to the Holter application.
Self test failure	Write down the error code. Restart the recorder. Call for service.
No splash screen when recorder is placed in dual dock	Ensure that the DigiTrak XT cable or dual dock cable is firmly connected to a USB port on the PC. Ensure that the PC is powered on. Replace the DigiTrak XT cable or dual dock. Remove battery from the recorder before placing it in the dual dock.