Problem Solving; How To Get Expert Help - Kane 9206 Quintox User Manual

PROBLEM SOLVING

The following is a list of problems that may occur on the instrument through its operating
life. If the cause of the fault is not easy to identify then we advise you to contact the Kane
International Service Department or an International Distributor for expert advice.
Fault symptom
Oxygen too high
CO too low
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Analyser not holding charge
Analyser not charging
Analyser does not respond to flue
gas
Flue temperature readings erratic Temperature plug reversed in socket.
Analyser automatically switches
off in operation.
Display is blank.

HOW TO GET EXPERT HELP

There will be occasions when despite having read the manual there will be problems that
you cannot resolve and so you need external help.
Before calling Kane International or one of its International Distributors please first check
the following:
Find the serial number of the instrument. It is located on the label close to where the
charger and handset leads plug into the analyser. Also make a note of which sensor are
fitted by observing the tick unites on the same label.
If the handset and analyser are operating you can also determine the issue of software
loaded in the analyser and its handset by viewing STATUS. If you can, take a printout of
STATUS and a printout of the measurement screen so that they can be faxed or emailed to
your technical support advisor.
Causes
Air leaking into probe, tubing, water trap,
connectors or internal to instrument.
Oxygen cell needs replacing.
Battery exhausted.
AC charger not giving correct output.
Fuse blown in charger plug.
Particle filter blocked.
Probe or tubing blocked.
Pump not working or damaged with
contaminants.
Faulty connection or break in cable or plug.
Battery below alarm level.
Battery quickly discharging and is faulty.
The contrast setting has been lost and
requires resetting. Disconnect handset
lead and reconnect. Set contrast as in
MENU : SCREEN : CONTRAST
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