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Examples of poor print quality
Coloured spots at 94 mm
Coloured spots at 29 mm
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Toner scatter or toner stain
The colour of your printouts is not what you expected
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
•
If the problem is not solved after printing a few pages,
the drum may have foreign material, such as glue
from a label, stuck on the drum surface. Clean the
drum unit.
See Related Information: Clean the Drum Unit.
•
Install a new drum unit.
See Related Information: Replace the Drum Unit.
•
Identify the colour causing the problem and install a
new toner cartridge.
To identify the colour of the toner cartridge, visit the
Brother Solutions Center at
see the FAQs & Troubleshooting page.
See Related Information: Replace the Toner Cartridge.
•
Check the machine's environment. Conditions such as
high humidity and high temperatures may cause this
print quality problem.
•
Identify the colour causing the problem and put in a
new toner cartridge.
To identify the colour of the toner cartridge, visit the
Brother Solutions Center at
see the FAQs & Troubleshooting page.
See Related Information: Replace the Toner Cartridge.
•
Install a new drum unit.
See Related Information: Replace the Drum Unit.
•
To improve the colour density, calibrate the colours
using the LCD.
•
To adjust the print position of colours for sharper
edges, perform the colour registration using the LCD.
•
Make sure Toner Save mode is off in the LCD or the
printer driver.
•
If the print quality of the black portion is not what you
expected, select the Enhance Black Printing check
box in the printer driver.
•
Clear the Improve Gray Color check box in the
printer driver.
•
Identify the colour causing the problem and put in a
new toner cartridge.
To identify the colour of the toner cartridge, visit the
Brother Solutions Center at
see the FAQs & Troubleshooting page.
See Related Information: Replace the Toner Cartridge.
•
Install a new drum unit.
See Related Information: Replace the Drum Unit.
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