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Error Message
Cover is Open
Drum !
Drum End Soon
Drum Stop
Jam 2-sided
Jam Inside
Jam Manual Feed
Jam Rear
Jam Tray 1
Limit Exceeded
Manual Feed
Media Mismatch
No Belt Unit
No Drum Unit
Cause
The top cover is not completely
closed.
The fuser cover is not completely
closed.
The corona wires on the drum unit
must be cleaned.
The drum unit is near the end of
its life.
It is time to replace the drum unit.
The paper is jammed underneath
the paper tray or the fuser unit.
The paper is jammed inside the
machine.
The paper is jammed in the
manual feed slot of the machine.
The paper is jammed in the back
of the machine.
The paper is jammed in the
indicated paper tray.
The print limit set in Secure
Function Lock 3.0 was reached.
Manual was selected as the paper
source in the printer driver, but
there is no paper in the manual
feed slot.
The media type specified in the
printer driver differs from the
paper type specified in the
machine's menu.
The belt unit is not installed or not
installed correctly.
The drum unit is not installed
correctly.
Action
Open and then firmly close the top cover of the
machine.
Close the fuser cover located inside the back
cover of the machine.
Clean the corona wires on the drum unit.
See Related Information: Clean the Corona
Wires.
If the problem continues, replace the drum unit
with a new one.
Order a new drum unit before the LCD
displays Replace Drum.
Replace the drum unit.
See Related Information: Replace the Drum
Unit.
Remove the paper tray or open the back cover
to gently remove the jammed paper.
Open the top cover, remove the toner
cartridges and drum unit assembly, and gently
remove the jammed paper. Reinstall the toner
cartridges and drum unit assemblies into the
machine. Close the top cover.
Gently remove the jammed paper from in and
around the manual feed slot. Reload the paper
into the manual feed slot, and then press Go.
Open the fuser cover and gently remove the
jammed paper. Close the fuser cover.
Pull out the paper tray and gently remove all
jammed paper.
Ask your administrator to check your Secure
Function Lock Settings.
Place paper in the manual feed slot.
Load the correct type of paper in the tray, and
then select the correct media type in the Paper
Type setting on the machine.
Reinstall the belt unit.
Reinstall the toner cartridges and drum unit
assembly.
183
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