Olivetti d-Color P116 Service Manual
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Olivetti d-Color P116 Service Manual

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COLOUR PRINTER
d - C o l o r P 1 1 6
SERVICE MANUAL
Y110260-4

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Summary of Contents for Olivetti d-Color P116

  • Page 1 COLOUR PRINTER d - C o l o r P 1 1 6 SERVICE MANUAL Y110260-4...
  • Page 2 PUBLICATION ISSUED BY: Olivetti S.p.A. 77, via Jervis – 10015 Ivrea (TO) Italy Copyright  2009, Olivetti All rights reserved...
  • Page 3 • Parts of this product are delicate and can be damaged unless properly handled. We strongly recommend the user to maintain the product at the hand of the registered maintenance person of our company. • Before starting the maintenance work, please neutralize the static electricity. Y110260-4 d-Color P116 Service Manual...

  • Page 4: Table Of Contents

    1.5.1.1 Outline of USB Interface ..............13 1.5.1.2 USB Interface Connector and Cable ..........13 1.5.1.3 USB Interface Signal ................13 1.5.2 Network Interface Specification (d-Color P116) ..........14 1.5.2.1 Outline of Network Interface ............... 14 1.5.2.2 Network Interface Connector and Cable ..........14 1.5.2.3 Network Interface Signal ..............
  • Page 5 6.1 Recommended substitutes .................... 131 6.2 Cleaning ......................... 131 6.3 Cleaning LED lens array ....................131 6.4 Cleaning the pick-up roller .................... 133 6.5 Cleaning the inside of the printer ................. 134 7. TROUBLESHOOTING PROCEDURES ............136 Y110260-4 d-Color P116 Service Manual...
  • Page 6 7.4.3.(7) Solid Black Print ................190 7.4.4 Response after Flash compulsive initialization ..........191 7.4.5 Network Troubleshooting .................. 192 7.5 Fuse Checking ......................193 8. CONNECTION DIAGRAMS ................194 8.1 Check of resistance values ..................194 Component layout ......................197 d-Color P116 Service Manual Y110260-4...

  • Page 7: Configuration

    CONFIGURATION System Configuration d-Color P116 The system configuration of this product is shown in Figure 1-1-1. Figure 1-1-1 Y110260-4 d-Color P116 Service Manual...

  • Page 8: Structure Of Printer

    Structure of Printer The insides of d-Color P116 printers are composed of the following parts. • Electronic photography process part • Paper path • Control part (CU part/PU part) • Operation panel • Power supply parts (high voltage part/low voltage part) Figure 1-2 shows the composition of the printer.

  • Page 9: Offer Of Options

    Offer of Options This product can be installed with the following option. (1) Additional memory board 256/512MB 200pin DDR RAM DIMM Installation of the additional memory board is recommended for banner-sheet printing. Y110260-4 d-Color P116 Service Manual...

  • Page 10: Specifications

    Max. wet bulb temperature : 25°C (humidity) At stand-by 10%-90%, Max. wet bulb temperature : 26.8°C with power off 10%-90%, Max. wet bulb temperature : 35°C In storage At transport 10%-90%, Max. wet bulb temperature : 40°C d-Color P116 Service Manual Y110260-4...
  • Page 11 1200mm (In case length is over 356, width would be up to 210 to 215.9) 100mm × 148mm 1st tray Min. paper size 100mm × 148mm Manual feeder Y110260-4 d-Color P116 Service Manual...
  • Page 12 CODABAR, ZIP+4 POSTNE OCR-A,B Japanese PCL font Japanese PS font Shipping set- Japan Available Others USB-IF logo Available Windows logo Operation by UPS (outage free power supply) is not Operation by UPS guaranteed. (Do not use UPS) d-Color P116 Service Manual Y110260-4...

  • Page 13: Interface Specification

    1.5 Interface Specification 1.5.1 USB Interface Specification (d-Color P116) 1.5.1.1 Outline of USB Interface (1) Basic Specification USB (d-Color P116 supports Hi-Speed USB ) (2) Transmission Mode Hi speed (480Mbps±0.05% max.) (3) Power Control Self power device 1.5.1.2 USB Interface Connector and Cable (1) Connector •...

  • Page 14: Network Interface Specification (D-Color P116)

    1.5.2 Network Interface Specification (d-Color P116) 1.5.2.1 Outline of Network Interface Table1.5.2 Basic Specification of Network Interface (d-Color P116) Protocol Family Network Protocol Application TCP/IP TCP,UDP, IPv4/v6, LPR, RAW, IPP,FTP ICMP, ARP, IGMP HTTP, Telnet SNMPv1/v3 DHCP/BOOTP DNS, DDNS WINS, UPnP, Bonjour...

  • Page 15: Operation Description

    The toner image on the paper is fused by adding heat and pressure. (2) Electrification Electric voltage is impressed on electrification roller touching on the OPC drum surface and thus the OPC drum surface is electrified. Electrification roller Power supply unit OPC drum Y110260-4 d-Color P116 Service Manual...
  • Page 16 1. The sponge roller let the toner adhere to the development roller. Electrified roller Sponge roller Development roller OPC drum 2. The static latent image on the OPC drum surface is changed to a visible image by the toner. d-Color P116 Service Manual Y110260-4...
  • Page 17 OPC drum surface. OPC drum Paper Transport belt Transcript roller Power supply unit Y110260-4 d-Color P116 Service Manual...
  • Page 18 Further, a thermostat is equipped for the safety’s sake and if the temperature of the heat roller rises above a certain degree, the thermostat opens and shuts the power supply to the heater. d-Color P116 (belt fusing method) Thermostat Thermistor...
  • Page 19 The toner remaining on the transcript belt is scraped away by the belt cleaning blade and is collected in the waste toner box of the transcript belt unit. Transport belt Belt waste toner box Belt cleaning blade Y110260-4 d-Color P116 Service Manual...

  • Page 20: Printing Process

    Heat roller Halogen lamp Backup roller Transport belt Resist roller U Belt Resist roller L Paper feeding roller Sub roller d-Color P116 Service Manual Y110260-4...
  • Page 21 U drives.) IN 2 sensor WR sensor Paper Resist roller U (drive) Resist roller L (drive) Hopping motor (counterclockwise turn) IN 1 sensor Solenoid lever (solenoid off) Hopping roller (stop) Sub roller (stop) Figure 2-3 Y110260-4 d-Color P116 Service Manual...
  • Page 22 Drums Transport belt Transport rollers Transport belt motor Figure 2-4 d-Color P116 Service Manual Y110260-4...
  • Page 23 Movement of each ID unit at the time of monochrome printing M-ID unit C-ID unit Y-ID unit K-ID unit C-ID unit lift-up M-ID unit lift-up Y-ID unit lift-up K-ID unit down Lift-up motor (counterclockwise turn) Figure 2-6 Y110260-4 d-Color P116 Service Manual...
  • Page 24 2. When the fuser motor turns counterclockwise, interlocking of the cover open gear is released and the covers of the color registration sensor and the density sensor will close. Output roller Fuser unit (stop) Heat roller (stop) Cover open gear Fuser motor (clockwise turn) Figure 2-8 d-Color P116 Service Manual Y110260-4...
  • Page 25 (2.4.1.5.3) using the maintenance utility. Transport belt Sensor shutter Belt waste toner box Color Registration sensor Belt cleaning blade Belt motor Color Registration sensor Right color registration pattern Left color registration pattern Color Registration sensor Y110260-4 d-Color P116 Service Manual...
  • Page 26 (Y or M or C) LEFT. (Y or M or C) RIGHT, (Y or M or C) HORIZONTAL Confirmation 5 When the above is displayed, confirm if it is the toner insufficiency that has caused NG color generation and replace the cartridge if necessary. d-Color P116 Service Manual Y110260-4...
  • Page 27 (2. 4. 1. 5. 3) using the maintenance utility. Error Confirmation Method and Countermeasure Transport belt Sensor shutter Belt waste toner box Density sensor Belt cleaning blade Belt motor Density correction pattern Y110260-4 d-Color P116 Service Manual...
  • Page 28 Then, replace the LED head if the focus blurs or replace the ID unit. When a new ID unit is to be used for trial, attach a treatment device to the ID unit lest the fuse breaks ( refer to p.132). d-Color P116 Service Manual Y110260-4...
  • Page 29 Fusing Counter : Standard is the length of Legal 13 inches sheet of paper. 1 count is the sheet of paper under that length and when the length is more than that, the number of count is decided by multiples of Legal 13 inches.(Number under the decimal point is rounded up.) Y110260-4 d-Color P116 Service Manual...

  • Page 30: Printer Installation

    • When a thing like a clip drops inside the printer, remove the power plug from the outlet and take out that thing. • Do not operate or disassemble the printer as otherwise directed in the Manual. Electric shock, fire or injury may occur. d-Color P116 Service Manual Y110260-4...
  • Page 31 • When to switch the power on or while printing, do not come near the paper exit of the printer. Injury may occur. As regards the items of caution, explain to the customer showing the items of caution of the User’s Manual. Particularly, explain fully about the power supply cord and earth cable. Y110260-4 d-Color P116 Service Manual...

  • Page 32: Printer Unpacking Procedure

    Personal injuries may occur. This printer weighs about 21kg. So lift it up with 2 or more persons. • Open the upper lid. • Take out accessories. • Remove the upper buffer material. • Take out the equipment d-Color P116 Service Manual Y110260-4...

  • Page 33: Printer Installation Instructions

    Installation Space • Place the printer on a flat desk with enough space for the legs of the printer. • Secure enough space around the printer. Top View 20cm 30cm 100cm 20cm Side View 50cm Y110260-4 d-Color P116 Service Manual...

  • Page 34: Packed Units And Attachments

    Explain to customers that the toner cartridge and the image drum cartridge are separable. Printer Software CD-ROM Power Cord Warranty and Registration Card Users Manual (Setup Guide) Users Manual on CD-ROM Quick Guide Quick Guide Bag Note! The printer cable is not included in the accessories. d-Color P116 Service Manual Y110260-4...

  • Page 35: Assembly Procedure

    1. Note! Explain to the customer that the stopper release must be kept as it would be used at the time of transporting the printer. Lever of the fuser unit (blue) Stopper release (orange) Y110260-4 d-Color P116 Service Manual...
  • Page 36 Note! Do not work on the image drum off the desk top. Protection sheet Tape Protection sheet (3) Pull out protection sheet 2 from the image drum cartridge in the direction of arrow. Protection sheet d-Color P116 Service Manual Y110260-4...
  • Page 37 • Make sure to change the starter toners only after [REPLACE TONER] is indicated. If the starter toners are replaced before the above message appears, the correct toner remaining level will not be able to be indicated. Blue Lever Y110260-4 d-Color P116 Service Manual...
  • Page 38 • Set the paper not to exceed ”mark of the paper guide. (250 sheets weighing 70kg) (5) Fix the paper by the paper stopper. (6) Return the paper cassette to the printer. Paper Stopper Printing face down Paper life display d-Color P116 Service Manual Y110260-4...
  • Page 39 (3) Arrange the left and right of the paper. Manual Feeding Guide Manual feeding opening Manual Feeding Guide (4) Make the printing side up and insert the paper straight to the rear end along the manual feed guide. Y110260-4 d-Color P116 Service Manual...
  • Page 40 (2 places). Double faced adhesive tapes (2) Paste the case to the printer. Quick Guide Quick Guide Bag Note! Paste the case so as not to block the vent hole on the back of the printer. d-Color P116 Service Manual Y110260-4...

  • Page 41: Power Cable Connection

    • Disconnect the power cord when the printer would not be used for some long while due to consecutive holidays or journey. As to the connection of the electric cord and earth cable, explain fully to the customer showing the User’s Manual. Y110260-4 d-Color P116 Service Manual...
  • Page 42 (1) Insert the electric cord in the printer. (2) Insert the plug in the outlet after connecting the earth cable with the earth cable terminal of the outlet. Earth Terminal Earth Cable Press ON (I) of Power Switch d-Color P116 Service Manual Y110260-4...

  • Page 43: Installation Of Optional Components

    • The slot for memory is one slot. • d-Color P116 additional memory (256MB/512MB) is interchangeable with the memory of other PDL (C9650/C6150/C5950/C710/etc ) . Switch the power supply of the printer off and pull out the electric cord.
  • Page 44 Explain to customers that the toner cartridge and the image drum cartridge are separable. Printer Software CD-ROM Power Cord Warranty and Registration Card Users Manual (Setup Guide) Users Manual on CD-ROM Quick Guide Quick Guide Bag Note! The printer cable is not included in the accessories. d-Color P116 Service Manual Y110260-4...
  • Page 45 (2) Pay attention to the direction of the memory. There is a cut on the terminal part of the memory to fit it into the connector of the slot. (3) Insert the memory in the empty slot and bring it down to the circuit board side. Y110260-4 d-Color P116 Service Manual...
  • Page 46 (1) Hold the belt unit lever (blue) and install the belt unit. Belt Unit Lever (blue) Belt Unit (2) Turn the lock lever(blue, 2) in the direction of and confirm that the belt unit is firmly fixed. Lock Lever (blue) Lock Lever (blue) d-Color P116 Service Manual Y110260-4...

  • Page 47: Confirmation Of Recognition Of Optional Items

    Map print by referring to "3.6 Menu Map print. (1) Confirmation of recognition of expansion memory Checking the contents of the Menu Map. Check the total memory volume indicated in "Total Memory Size" of the header. Y110260-4 d-Color P116 Service Manual...

  • Page 48: Menu Map Print

    (1) Press the MENU + key several times to cause "INFORMATION MENU" to be displayed. (2) Press the ENTER key to cause "PRINT MENU MAP/EXECUTE" to appear. (3) Press the ENTER key. The Menu Map print will get under way. (Sample) d-Color P116 d-Color P116 Service Manual Y110260-4...

  • Page 49: Network Information Print

    (2) Press the ENTER Key to cause "NETWORK/EXECUTE" to be displayed. (3) Press the ENTER Key. Or, press the TEST switch which is at the side of network connector on the back of the printer for 5 seconds, then release it. (Sample) d-Color P116 Y110260-4 d-Color P116 Service Manual...

  • Page 50: Connection Procedures

    (2) Plug the USB cable into the USB interface connector of the computer. Note! Be careful not to insert the USB cable into the network interface connector. Or else it may cause troubles. USB Interface Connector d-Color P116 Service Manual Y110260-4...
  • Page 51 Switch off the power of the printer and computer. Connect the computer and printer. (1) Plug the Ethernet cable into the network interface connector of the printer. (2) Plug the Ethernet cable into the hub. Network Interface Connector Y110260-4 d-Color P116 Service Manual...

  • Page 52: Checking Of User Paper

    : Set-up of media weight and media type is not necessary for postcards and envelopes. Memo When “Heavy” and “Ultra Heavy” of Media Weight and “Label Paper” of Media Type are set up, the printing speed becomes slow. d-Color P116 Service Manual Y110260-4...

  • Page 53: Replacement Of Parts

    When handling a microprocessor, ROM, RAM and other ICs and circuit boards, do not wear gloves that tend to generate static electricity. Printed-circuit boards should not be placed directly on an equipment or floor. Y110260-4 d-Color P116 Service Manual...
  • Page 54 Remarks N o. 1-100 Philips 2-2.5 mm screws screwdriver No. 2-200 Philips screwdriver, Magnetized No. 3-100 screwdriver No. 5-200 screwdriver Digital multimeter Pliers Handy cleaner LED Head cleaner Cleans LED head P/N 4PB4083-2248P001 E-ring pliers d-Color P116 Service Manual Y110260-4...

  • Page 55: Part Replacement Methods

    Open the top cover. Open the front cover. Remove a screw (silver) 1 four claws A and a claw B to detach the left side cover 2. Top cover ClawB Front-cover ClawA Figure 4-2-1 Left side cover Y110260-4 d-Color P116 Service Manual...

  • Page 56: Right Side Cover

    Open the top cover. Open the front cover. Remove a screw (silver) 1 four claws A and a claw B to detach the right side cover 2. Top cover ClawB ClawA Front-cover Figure 4-2-2 Right side cover d-Color P116 Service Manual Y110260-4...

  • Page 57: Rear Cover (Top/Bottom)

    Remove tow claws B by hand and then, remove the rear cover assembly 2. Lift the rear cover bottom 3 upward to detach it. ClawA HoleA HoleA HoleA ClawA ClawB HoleA Hole Figure 4-2-3 Rear cover Y110260-4 d-Color P116 Service Manual...

  • Page 58: Front Cover

    4.2.4 Front cover Remove the Shaft-Cover 1 and the stay 2 and then, remove the Shaft-Cover 3, and the Front-Cover 4. Figure 4-2-4 Front cover d-Color P116 Service Manual Y110260-4...

  • Page 59: Top Cover Assembly

    (FFC) and the RFID cable. Remove two E-type retaining rings 2 two spring torsions 3 and the top cover assembly 4. ViewA Head cable(FFC) TB3-PCB (Main circuit board PCB) RFID ViewA Figure 4-2-5 Top cover assembly Y110260-4 d-Color P116 Service Manual...

  • Page 60: Top Cover

    4.2.6 Top cover Remove the top cover assembly. (See Subsection 4.2.5) Remove nine screws (black) 1 to remove the top cover 2. × 9 Figure 4-2-6 Top cover d-Color P116 Service Manual Y110260-4...

  • Page 61: Led Assembly/ Led Assembly Spring

    Figure (2). Remove a hook A first and then a hook B to remove the LED assembly 1. Remove the spring 2. Top cover Hook A Figure(2) Hook B Figure(1) Figure 4-2-7 LED assembly/ LED assembly spring Y110260-4 d-Color P116 Service Manual...

  • Page 62: Rfid Assembly

    Remove two screws (silver) 1 and all connectors to detach the LUM board (RFID reader writer) 2. Detach six claws A and two claws B engaging with the plate-inner 3 to remove RFID assembly 4. Claw A Claw B Figure 4-2-8 RFID assembly d-Color P116 Service Manual Y110260-4...

  • Page 63: Control Pane Assembly

    Remove the plate shield front and cable (See Subsection 4.2.16) Detach FFC which connects the control panel assembly with the control panel PCB. Remove four screws (silver) 1 to remove the control panel assembly 2. OP cable Figure 4-2-9 Control pane assembly Y110260-4 d-Color P116 Service Manual...

  • Page 64: Whp Board

    Remove two screws 9 (M2,Tool No.1) and the button-Key 8 to remove the WHP board (operation panel) 0. Remove a spring A. Claw C Claw A Claw C Claw B Claw B Claw A Figure 4-2-10 WHP board d-Color P116 Service Manual Y110260-4...

  • Page 65: Feeder Unit

    Remove four screws (silver) 4 to remove the feeder unit 2. Remove claws to remove the cover sensor 5. (10) Remove the MIP board (front sensor board) 6. TB3-PCB (Main circuit board PCB) × 4 TB3-PCB (Main circuit board PCB) Figure 4-2-11 Feeder unit Y110260-4 d-Color P116 Service Manual...

  • Page 66: Manual Feeder Unit

    Open the top cover. Open the manual feeder 1 . Hold both ends of the manual feeder 1 and pull it in the direction of the arrow to remove it. about 45° Figure 4-2-12 Manual feeder unit d-Color P116 Service Manual Y110260-4...

  • Page 67: Face Up Tray

    Remove the right side cover. (See Subsection 4.2.2) Remove the rear cover. (See Subsection 4.2.3) Remove the supporting points of the face up tray 1 with a flat blade screwdriver. Support point (2 places) Figure 4-2-13 Face up tray Y110260-4 d-Color P116 Service Manual...

  • Page 68: Guide Eject Assembly

    Remove the top cover assembly. (See Subsection 4.2.5) Remove the color registration assembly. (See Subsection 4.2.17) Detach two latches at the lower part of the guide eject assembly 1 to remove the guide eject assembly 1. Latch Figure 4-2-14 Guide eject assembly d-Color P116 Service Manual Y110260-4...

  • Page 69: Eject Roller

    Detach a claw B, three gear idle ejects 4. Remove the shaft assembly eject (FD) 5 and the shaft assembly eject (FU) 6. Remove the eject sensor 7, and the lever eject sensor 8 from the guide eject lower 2. Claw B Claw A View A View A Figure 4-2-15 Eject roller Y110260-4 d-Color P116 Service Manual...

  • Page 70: Plate Shield Front

    4.2.16 Plate shield front Remove three screws (silver) and remove the plate shield front 2. Claw Figure 4-2-16 Plate shield front d-Color P116 Service Manual Y110260-4...

  • Page 71: Color Registration Assembly

    Detach two supporting points to remove the frame shutter 5. Remove two screws (silver) 6 to remove the color registration sensor board 7. Remove a screw (silver) 8 to remove the density sensor board 9. Fulcrums Figure 4-2-17 Color registration assembly Y110260-4 d-Color P116 Service Manual...

  • Page 72: Plate Shield Rear

    (11) Remove three screws (silver) 5 to remove the plate shield rear 6. Link-LiftUp-L Rear *Precautions for assembly Gear lift up shall be assembled after Link-LiftUp-L and Link-LiftUp-R are slided to the rear direction until bumping. Figure 4-2-18 Plate shield rear d-Color P116 Service Manual Y110260-4...

  • Page 73: Prs Board (Toner Sensor Board)/ Gear Idle Dram

    Make sure that the triangle directions at the sides of the gears match the arrow directions of the cover plate on completion of assembling drum idle gears 3 to 6 . Figure 4-2-19 PRS board/ Gear idle dram Y110260-4 d-Color P116 Service Manual...

  • Page 74: Main Motor/ Solenoid

    (21) Remove a spring J, a claw D of the hopping roller K, claw E of the gear L , bushing M, hopping roller N and frame hopping O. (22) Remove the lever end P. d-Color P116 Service Manual Y110260-4...
  • Page 75 Claw C Claw E Claw D Figure 4-2-20 Main motor/ Solenoid Y110260-4 d-Color P116 Service Manual...

  • Page 76: Belt Motor/ High Voltage Board/ Cover Open Switch

    Remove a screw (silver) 4 to remove belt motor 6. Claw A Claws A Claw A Cover opening switch cable route chart Claws B High-voltage power supply Cover-open switch TR-C TR-M TR-Y TR-K Figure 4-2-21 Belt motor/ High voltage board/ Cover open switch d-Color P116 Service Manual Y110260-4...

  • Page 77: Low Voltage Power Supply/ Low Voltage Fan

    Notes! CN5 : Switching connector for AC input voltage setting Short-circuit plug to be equipped for 100-V system/Short-circuit plug not to be equipped for 230-V system Figure 4-2-22 Low voltage power supply/ Low voltage fan Y110260-4 d-Color P116 Service Manual...

  • Page 78: Tb3 Board (Main Board)

    Remove five screws (silver) 1 and two screws (silver) 2 to remove the TB3 board (main board) 3 . View A × 5 HVOLT BELT RSNS HEAT IDUP SSNS FSNS HSOL View A DCID Figure 4-2-23 TB3 Board d-Color P116 Service Manual Y110260-4...

  • Page 79: Lubricating Points

    HP-300: MOLYKOTE HP-300 : Pan Motor Oil 10W-40 or ZOA 10W-30 (2) Boundary samples of grease Class 0.0005 0.003 0.005 0.01 0.03 0.05 Amount of grease(cc) W(mm) 1.24 2.25 2.67 3.37 4.86 5.76 7.26 Sample Y110260-4 d-Color P116 Service Manual...
  • Page 80 EM-30L Class C Ratch portion (Hatching portion) Guide-Cassette-L EM-30L Class C Guide-Cassette-R Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C d-Color P116 Service Manual Y110260-4...
  • Page 81 Fulcrum of rotation and side The application of grease protruding over Class C on the paper carriage surface is not permitted. 3 43197301 Gear-Assy.-HP Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C Holder-Gear-A Y110260-4 d-Color P116 Service Manual...
  • Page 82 4-2 43194101 Plate-Assy.-Side-R (PX732) Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class A Apply MOLYKOTE (EM-30L) Link-Liftup-R to the gear tooth surface. EM-30L Class A Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class A d-Color P116 Service Manual Y110260-4...
  • Page 83 5 43200101 Plate-Assy.-Side-L (PX732) Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class A Apply MOLYKOTE (EM-30L) Link-Liftup-L to the gear tooth surface. EM-30L Class A Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class A Y110260-4 d-Color P116 Service Manual...
  • Page 84 6 43209701 Holder Assy.-Regist-L Holder-Regist-L Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C 7 43210301 Holder Assy.-Regist-R Holder-Regist-R Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C d-Color P116 Service Manual Y110260-4...
  • Page 85 9-1 43206503 Guide-Assy.-Eject-U Apply MOLYKOTE (EM-30L) to the sliding portions (hatching portions). EM-30L Class S Not allowed to stain the area with grease The application of grease protruding over on the paper carriage surface is not permitted. Y110260-4 d-Color P116 Service Manual...
  • Page 86 Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C Apply MOLYKOTE (EM-30L) to the gear tooth surface. EM-30L Class C Gear-Idle-Exit (Z19) Gear-Idle-Exit (Z19) Apply MOLYKOTE (EM-30L) to the hatched areas. (In gear bearing part) EM-30L Class C Gear-Idle-Exit (Z21) d-Color P116 Service Manual Y110260-4...
  • Page 87 Apply areas to grease (4 points) Apply MOLYKOTE (EM-30L) to the end face. EM-30L Class C Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C Plate-Shield-Rear (Caulking) Gear-Idle-Belt Y110260-4 d-Color P116 Service Manual...
  • Page 88 Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C Plate-Assy.-Side-R Spring-Torsion-L Spring-Torsion-R Apply PM with a brush to the portion of the slot of solid coiling of this torsion-spring. (2 places, Both Sides) PM Class C d-Color P116 Service Manual Y110260-4...
  • Page 89 A-1 43216001 Belt-Unit (PX732) Guide-R Guide-L Apply MOLYKOTE (EM-30L) to the hatched area. EM-30L Class C Not applying grease to a part of a metal plate. Bracket-CL-Assy. Bracket-CL-L Apply MOLYKOTE (EM-30L) to the hatched area. EM-30L Class C Y110260-4 d-Color P116 Service Manual...
  • Page 90 Apply MOLYKOTE (EM-30L) to all inside of Bearing-TR(Belt). EM-30L Class A Roller-Transfer Bearing-TR(Belt) Frame Assy.-Belt Apply MOLYKOTE (EM-30L) to all inside of Bearing-TR(Belt). EM-30L Class A Apply MOLYKOTE (EM-30L) to an end face of Gear-Drive-Z36. EM-30L Class C Bearing-GSB Gear-Drive-Z36 d-Color P116 Service Manual Y110260-4...
  • Page 91 B 44017501 Borad-Assy PX742 PDL OR-Board-TB3 Polish the two terminals clean with fine-grade wipers (e.g. BEMCOT_M-3 or equivalent), then put lubricant (e.g. TETRA_C-9300 or equivalent) on them. Class S Y110260-4 d-Color P116 Service Manual...

  • Page 92: Maintenance Menus

    F/W will be erased.see section 7.4.4) MENU RESET EXECUTE Resets the EEPROM contents to the factory defaults. After the settings have been changed, the printer is automatically rebooted. * Certain special items are not initialized. d-Color P116 Service Manual Y110260-4...
  • Page 93 Turning off the power terminates the check mode, and the mode becomes invalid next time the power is turned Y110260-4 d-Color P116 Service Manual...
  • Page 94 ENGINE DIAG Activates the self-diagnostic mode of the MODE engine. Operations of the switches and LCD indications produced during the self-diagnostic mode are different from the specifications for operation of the printer. See 5.3.2 Self-diagnostic mode. d-Color P116 Service Manual Y110260-4...

  • Page 95: Maintenance Utility

    Indication of each voltage PRINTER STATUS (TR, CH, DB, SB) during printing FACTORY MODE SET Toner sensor SENSOR SETTING Press [MENU-], [MENU+], [ENTER] and RFID internal noise monitoring LED HEAD DATA [BACK] simultaneously.(6seconds) MOTOR INFORMATION Error detail Y110260-4 d-Color P116 Service Manual...
  • Page 96 Noise detection count indication . Toner C error Supply (SB) voltage Development (DB) voltage Environmental level [MENU+] [MENU-] *1: A color is changed pressing the [CANCEL] key while it is indicated. MOTOR INFORMATION Regist MOTOR Exit MOTOR ID MOTOR BELT MOTOR d-Color P116 Service Manual Y110260-4...
  • Page 97 Y110260-4 d-Color P116 Service Manual...

  • Page 98: Normal Self-Diagnostic Mode (Level 1)

    Switching between Factory mode No.3 Shipping mode and Shipping mode switching Check of Fuse Indication of the status of each fuse No.25 status Engine SENSOR SETTING Setup of Enable/Disable of error No.26 detection by various sensors parameter setup d-Color P116 Service Manual Y110260-4...

  • Page 99: Activation Method For Self-Diagnostic Mode (Level 1)

    Pressing the CANCEL key restores the status of Item 2 above. Repeat Items 2 to 4, as needed. To end the test, press the BACK key. (The status of Item 1 will be restored). Y110260-4 d-Color P116 Service Manual...
  • Page 100 Inlet sensor 1 lower Fuser motor Temperature/Humidity sensor Color registration sensor (L) Belt motor Hopping motor Hopping solenoid Color registration sensor (R) ID Up/Down sensor Density sensor ID motor Paper-end sensor Figure 5-1 Switch Sensor Positions d-Color P116 Service Manual Y110260-4...
  • Page 101 Y110260-4 d-Color P116 Service Manual...

  • Page 102: Motor Clutch Test

    Pressing the CANCEL key stops the drive of the corresponding unit. (The indication of the corresponding unit will be maintained.) Repeat Items 2 to 4, as needed. To end the test, press the BACK key. (The status of Item 1 will be restored). d-Color P116 Service Manual Y110260-4...
  • Page 103 (Fuser unit motor rotates in reverse.) (Registration) shutter Duplex print solenoid (EXIT) Duplex print motor Duplex print clutch Tray 2 motor Tray 2 clutch ID UP/DOWN In closed state of TOP/FRONT cover LV FAN TEST FUSER FAN TEST Y110260-4 d-Color P116 Service Manual...

  • Page 104: Test Print

    DEFAULT:20ppm COLOR SPEED DEFAULT The color print speed is set. LOW:12ppm HIGH HIGH:16ppm DEFAULT:16ppm * --- denotes a default value. Items set here are valid only in this test mode (Not written to the EEPROM). d-Color P116 Service Manual Y110260-4...
  • Page 105 REMOVE PAPER An internal error of the OUT OF DUPLEX duplex unit occurred. Print Patterns (Cannot be used for checking print quality.) Patterns 0 and 8 to 15 ... Blank sheet print Pattern 1 Pattern 2 Y110260-4 d-Color P116 Service Manual...
  • Page 106 3 of Subsection 5.3.2.5 and to limit the colors to be printed simultaneously to two or less when conducting the solid print No. 7. Pattern 7 d-Color P116 Service Manual Y110260-4...
  • Page 107 ETMP: Hopping motor constant-speed correction parameter (Environmental temperature)[Unit: DEC] UTMP: Fuser motor constant-speed correction parameter (Target fuser temperature)[Unit: DEC] REG: Hopping motor constant-speed timer value (I/O set value)[Unit: HEX] EXT: Fuser motor constant-speed timer value (I/O set value)[Unit: HEX] Y110260-4 d-Color P116 Service Manual...
  • Page 108 BELT: *** = Belt temperature [Unit: ˚C] xxx = AD value of belt thermistor reading [Unit: HEX] 5. Repeat Items 2 to 4, as needed. 6. Press the CANCEL key to terminate the test. (Status of Item 1 restored) d-Color P116 Service Manual Y110260-4...

  • Page 109: Color Registration Adjustment Test

    Pressing the [BACK] key restores the status of Item 3. 3 Pressing the [CANCEL] key while the test is under way aborts the test ([READY] light comes on) and restores the status of Item 3. Y110260-4 d-Color P116 Service Manual...

  • Page 110: Print Density Adjustment Test

    Pressing the [BACK] key restores the status of Item 2. 3 Pressing the [CANCEL] key while the test is under way aborts the test ([READY] light comes on) and restores the status of Item 2. d-Color P116 Service Manual Y110260-4...
  • Page 111 Function DENS ADJ EXECUTE Print density adjustment Execution of DENS ADJ PAR-SET Indication is given, without functionality. DENS ADJ RESULT Print density adjustment Viewing of result AUTO CALIBRATION Automatic setting of Print density adjustment value Y110260-4 d-Color P116 Service Manual...

  • Page 112: Indication Of Consumable Part Counters

    K OVER RIDE CNT ********TIMES Times The number of times that each color Y OVER RIDE CNT ********TIMES Times TONER cartridge life was extended. M OVER RIDE CNT ********TIMES Times Times C OVER RIDE CNT ********TIMES d-Color P116 Service Manual Y110260-4...

  • Page 113: Indication Of Printed

    4. Pressing and holding down (3 sec) the [ENTER] key while the value you want to set remains displayed registers the currently displayed value on the EEPROM. Then, the status of Item 2 will be restored. 5. Repeat Items 2 to 4, as needed. Y110260-4 d-Color P116 Service Manual...

  • Page 114: Setup Of Self-Diagnostic Function

    4. Pressing and holding down (3 sec) the [ENTER] key while the value you want to set remains displayed registers that value on the EEPROM. Then, the status of Item 2 will be restored. 5. Repeat Items 2 to 4, as needed. d-Color P116 Service Manual Y110260-4...

  • Page 115: Indication Of Led Head Serial Number

    3. Press the [BACK] key to terminate the test. (Status of Item 1 restored) K ** ** ** **** xxxxxxxxxxxxx ** ** ** **** : Rev No. xxxxxxxxxxxxx : Serial No. Y110260-4 d-Color P116 Service Manual...

  • Page 116: Details Of Panel Indications

    Online switch. WAIT A MOMENT Blink Displays that a program data to update is being Initializing DATA RECEIVE received. WAIT A MOMENT Displays that a program data to update has been Initializing DATA RECEIVED OK received. d-Color P116 Service Manual Y110260-4...
  • Page 117 Displays Error or Warning on a panel. If a power supply is turned on pressing a <Enter>+<Back>+<Down> switch, it will enter into this mode. This function is secret to users. Therefore, this status does not occur in a user environment. Y110260-4 d-Color P116 Service Manual...
  • Page 118 Indicates a job being cancelled due to no print permit. Normal (Related to JobAccount) 1. A job received from a user who is denied printing. 2. A color job received from a user who is denied color printing. d-Color P116 Service Manual Y110260-4...
  • Page 119 Executing Auto Density Adjustment. Normal ADJUSTING DENSITY PU DOWNLOADING Varies Varies Downloading PU F/W (This is not user-level error) Normal This function is secret to users. Therefore, this status does not occur in a user environment. Y110260-4 d-Color P116 Service Manual...
  • Page 120 It shows the toner cartridge of authorized 3rd party. Warning NON OEM %COLOR% TONER (RFID Licensed to 3rd party) DETECTED %COLOR% Varies The Region ID of toner cartridge is not proper to the Warning %COLOR% TONER REGIONAL distribution channel. MISMATCH %COLOR% d-Color P116 Service Manual Y110260-4...
  • Page 121 Varies Notifies the toner is empty. This is a warning only. Warning %COLOR% TONER EMPTY This appears when the cover was opened and closed just after the toner empty error occurred. Y110260-4 d-Color P116 Service Manual...
  • Page 122 DENSITY COLOR SENSOR ERROR not occur at user level.Displayed only in FactoryMode. PU firmware does not notify this warning to CU firmware at the time of Shipping Mode. Therefore, this status does not occur in a user environment. d-Color P116 Service Manual Y110260-4...
  • Page 123 When output of color registration sensor is below Warning SENSOR CALIBRATION ERROR reference value. PU firmware does not notify this warning to CU firmware at the time of Shipping Mode. Therefore, this status does not occur in a user environment. Y110260-4 d-Color P116 Service Manual...
  • Page 124 Because this is a temporary warning, it remains until the end of the job and disappears. Varies Varies Memory overflow was occurred in the collate copy. Stays Warning COLLATE FAIL displayed until the ONLINE key is pressed. d-Color P116 Service Manual Y110260-4...
  • Page 125 PRESS ONLINE SW Varies Varies Invalid data was received. Press the On-line switch and Warning INVALID DATA eliminate the warning. Displayed when unsupported PDL command is received or a spool command is received without HDD. Y110260-4 d-Color P116 Service Manual...

  • Page 126: Settings After Parts Replacement

    Refer to the following table indicated on 44004801YB or 44004701YA for the combination of F/W. CU F/W CU loader PU F/W Date Note. 43875707FYxx 43436809FYxx 44003801FYxx Revision NIC Web Page loader loader α lot 2007.12.19 P0.20 c0.53 0.02 V01.00 V00.00.01 V00.00.01 d-Color P116 Service Manual Y110260-4...
  • Page 127 (a-3)Remove the MAC address sticker label of the old TB3, and paste it on the new one. MAC address label EEPROM Note. CU's EEPROM is loaded in the IC socket. So, it is possible to setup the CU's EEPROM by exchanging the ROM itself physically. Y110260-4 d-Color P116 Service Manual...
  • Page 128 • After the configuration in the UK factory, when facing OEL, the PU serial number is taken as Lot Number and shown in the Lot Number: column of the last line which is in the header of the Status Page. d-Color P116 Service Manual Y110260-4...
  • Page 129 Pages - Black Respective numbers Numbers of pages impressed (images) from Pages - Yellow of pages impressed installation of new image drum units. Pages - Magenta (images) with image Pages - Cyan drums Y110260-4 d-Color P116 Service Manual...

  • Page 130: About The Manual Setting Of Density Correction

    At shipment the density correction mode of printer is set to [Auto], if the user set it to [Manual] mode, the density in use will be changed, thus the density might appear strange. Note! This should be done only when the printer is at idle state. Don’t make this setting when warming up. d-Color P116 Service Manual Y110260-4...

  • Page 131: Regular Maintenance

    If there appear white vertical lines or white stripe (white defection, light printing), please clean your LED lens array. Note! LED lens array should only be cleaned by using LED head cleaner. (LED head cleaner is provided with toner cartridge) White lines, white stripes (white defection, light printing) Y110260-4 d-Color P116 Service Manual...
  • Page 132 Note! Don’t use solvent such as methyl alcohol or thinner since they may cause damage to the LED head. Memo LED lens cleaner is provided with toner cartridge. LED head (4) Close the top cover. d-Color P116 Service Manual Y110260-4...

  • Page 133: Cleaning The Pick-Up Roller

    Memo : LED lens cleaner is provided with toner cartridge. Feed roller (large) Feed roller (small) (3) Get the cloths wet and wring it out. Then use the cloths or the LED lens cleaner to wipe the pad part of paper cassette. Y110260-4 d-Color P116 Service Manual...

  • Page 134: Cleaning The Inside Of The Printer

    • The image drum (the green cylinder) is very easy to be damaged, please be careful when handling it. • Don’t put the image drum cartridges in direct sunlight or strong light (above1500 lux). And don’t put them in indoor lighting condition for more than 5 minutes. d-Color P116 Service Manual Y110260-4...
  • Page 135 (6) Set the fuser unit. For more detailed information, please refer to the Users’ Manual Setup part, [Change the fuser unit]. (7) Gently put the 4 image drum cartridges back into your printer. (8) Close the top cover. Y110260-4 d-Color P116 Service Manual...

  • Page 136: Troubleshooting Procedures

    Repair using the LCD Repair in detail using in LED. pattern list (see 7.4.1). troubleshooting flow (see 7.4.2). Abnormal image Repair in detail using (or problems that are troubleshooting flow not displayed in the (see 7.4.3). LED) d-Color P116 Service Manual Y110260-4...

  • Page 137: Lcd Message List

    Error 461 : Tray The paper size displaying form of the custom mode is the same as above. As a user pressed ONLINE key, the printer could ignore this error at the just printing job. Y110260-4 d-Color P116 Service Manual...
  • Page 138 Press ON-LINE switch so that it continues. Install expansion RAM or decrease the data amount. - Too much print data in a page. - Too much Macro data. - Too much DLL data. - After frame buffer compression, over flow occurred. d-Color P116 Service Manual Y110260-4...
  • Page 139 The signature ID of toner cartridge is not proper to the Error %ERRCODE%:INCOMPATIBLE distribution channel, and the group of signature ID is %COLOR% TONER protected (OEM mismatch). Error 620 : Y Error 621 : M Error 622 : C Error 623 : K Y110260-4 d-Color P116 Service Manual...
  • Page 140 OPEN FRONT COVER Blink Paper jam occurred during paper feeding from tray. Error %ERRCODE%:PAPER JAM Error 391 : Tray OPEN FRONT COVER Blink Jam has occurred in paper path. Error %ERRCODE%:PAPER JAM Error 380 : Feed d-Color P116 Service Manual Y110260-4...
  • Page 141 The image drum is not correctly installed. Error %ERRCODE%:%COLOR% DRUM Error 340 : Y MISSING Error 341 : M Error 342 : C CHECK FUSER Blink The fuser unit is not correctly installed. Error %ERRCODE%:FUSER MISSING Y110260-4 d-Color P116 Service Manual...
  • Page 142 = 1 ··· Reboot due to PJLCommand. = 2 ··· Reboot in accordance with a menu change. = 3 ··· Reboot due to quit operator of PostScript Language. = 4 ··· reboot by Network Utility (including Web). d-Color P116 Service Manual Y110260-4...
  • Page 143 'nnnnnnnn' specifies the detailed error cause. *Fatal Error is not available in national language. POWER OFF/ON Blink Downloading Media Table to PU has failed. Fatal %ERRCODE%:DOWNLOAD ERROR (Related to CustomMediaType.) *Fatal Error is not available in national language. Y110260-4 d-Color P116 Service Manual...
  • Page 144 045: Error Power off/on DMA Abort Error Power OFF/ON. 052:Error detected in Does error reoccur? Replace TB3 board. Image processor. Power off/on PSE firmware Power OFF/ON. 070:Error fault detected. Does error reoccur? Replace TB3 board. d-Color P116 Service Manual Y110260-4...
  • Page 145 Is the cable between main board ant Reconnect correctly. 121: Error power supply I/F the high-voltage power supply unit Check the defective contact point of error correctly connected? high-voltage system. Isn't there defective contact point? Replace the high voltage power supply. Y110260-4 d-Color P116 Service Manual...
  • Page 146 Does the error reoacur? Turn on the power supply again Does it restore by exchanging PRE Replace PRE board after check the 153: Error board cable connection of PRE board - TB3 board Replace TB3 board d-Color P116 Service Manual Y110260-4...
  • Page 147 ZAK board and TB3 board and 173: Error abnormality (high turn on the power again. or low) of the Replace the fuser unit. fuser is detected Does the error recur? Replace the TB3 board. Y110260-4 d-Color P116 Service Manual...
  • Page 148 RFID Reader not RFID Reader Device error Check the connection of the LUM 230: Error Installed board (RFID reader/writer board). Does the error recur? Replace the LUM board (RFID reader/writer board). Replace the TB3 board. d-Color P116 Service Manual Y110260-4...
  • Page 149 Note! Because service call 168 error ,171 error and 175 error may occur when the temperature of printer is below zero, please restart the printer after making it warm when the temperature of printer is low. Y110260-4 d-Color P116 Service Manual...

  • Page 150: Preparing For Troubleshooting

    The print speed will fall to about 2ppm after the continuous print started for about ten minutes................182 (11-2) The print speed slowed down ..............182 (12) LED head is not recognized(Error 131,132,133,134) ..........182 (12-1) Service Call 131-134(LED HEAD Missing) ..........182 d-Color P116 Service Manual Y110260-4...
  • Page 151 RFID communication error ..............186 Note! When replacing the main board (TB3 PCB), please read the content on the EEPROM chip of the old board and copy it to the new board. (Refer to 5.4.1 when exchange main board) Y110260-4 d-Color P116 Service Manual...

  • Page 152: 1) Lcd Display Malfunction

    7, 8, 9pin:0VL 1, 2 pin:0VP are measured, the position of short circuit can be located. Pulling out the cords connected with the main board (TB3 PCB) one by one, and then fix the position of short-circuit. d-Color P116 Service Manual Y110260-4...

  • Page 153: 2) Irregular Operation Of The Device After Turning On The Power

    Confirm the power supply by the POW1 connector of the main Exchange low-voltage 24V power supply supplied to board (TB3 PCB). power supply. the main board (TB3 PCB). 3, 4pin: 24V 5, 6pin: 5V 7, 8, 9pin: 0VL 1, 2 pin: 0VP Y110260-4 d-Color P116 Service Manual...

  • Page 154: Abnormal Sound

    Layout of cord around cooling Check whether layout of cord around cooling fan is poor and Correct the layout of the cable may touch the fan blade. cord. When it is in abnormal state, check whether rattly sounds. d-Color P116 Service Manual Y110260-4...

  • Page 155: Abnormal Odor

    Reset the optional parts (expansion memory) and recheck the Exchange optional operation. parts Treatment device(43291601PP) When insert the jig, please insert it into the gap of the phosphor bronze terminal that can be seen inside the ID unit side cover. Y110260-4 d-Color P116 Service Manual...

  • Page 156: Error Number And Jam Location At Paper Jam

    Tray1 (paper feed jam) Jam release method 1, 4 Paper size error (paper Jam release method 1 size error) Diagram of jam location J7(382:EXIT) J6(381:TRANSPORT) IN2 sensor J5(380:FEED) J12(400:PAPER SIZE ERROR) EXIT sensor WR sensor J10(391:TRAY1) d-Color P116 Service Manual Y110260-4...
  • Page 157 Even if paper jammed at the paper exit, when the paper can be seen inside the top cover, the paper should be removed inside the printer. The fuser might be damaged if drawing the paper out from behind with too much force. Y110260-4 d-Color P116 Service Manual...
  • Page 158 Fuser lock lever (blue) (3) Draw the jammed paper out slowly in the direction of the arrow, while pressing the lever of the fuser (blue) in the direction of the arrow. Release lever (blue) Release lever (blue) d-Color P116 Service Manual Y110260-4...
  • Page 159 Remove other jammed paper according to the following procedures when the paper jam error still cannot be released even if jammed paper has been removed. (1) Touch the screw by hand to remove the static. Screw Y110260-4 d-Color P116 Service Manual...
  • Page 160 Do not expose it to normal room light for more than 5 minutes. Top cover Image drum cartridge Black paper (4) Carefully remove the jammed paper. When the front end of the paper can be seen Carefully remove the jammed paper inside the printer. d-Color P116 Service Manual Y110260-4...
  • Page 161 When the back end of paper can be seen Press the release lever in the direction of the arrow, and carefully remove the jammed paper. Release lever Release lever (5) Put the image drum cartridge back into position Y110260-4 d-Color P116 Service Manual...

  • Page 162: 3) Paper Feed Jam (Error 391:1St Tray)

    Pull the HOP connector of main board (TB3 PCB) out, check Replace the main the following resistance value on the cable side. board (TB3 PCB) with SEVERAL MΩ Between 1pin-FG a new one. SEVERAL MΩ Between 2pin-FG SEVERAL MΩ Between 3pin-FG SEVERAL MΩ Between 4pin-FG d-Color P116 Service Manual Y110260-4...
  • Page 163 Pull the HSOL connector of main board (TB3 PCB) out, check and reassemble the followings on the cable side. correctly. Short circuit between 1pin-FG Check whether the resistance value between 1pin-2pin is about 82‰ with pulling the HSOL connector out. Y110260-4 d-Color P116 Service Manual...

  • Page 164: 4) Paper Feed Jam (Error 390: Multipurpose Tray)

    Check the power supply of Check the power supply of 5V of CN connector of front sensor Replace the front sensor board (MIP board (MIP PCB). connecting cable with PCB). 1pin: 5V power supply a new one. 5pin: 0VL d-Color P116 Service Manual Y110260-4...

  • Page 165: Paper Jam Occurred Immediately After Paper Feeding

    Pull the HOP connector of the main board (TB3 PCB) out, Replace the paper check whether the resistance values between 1pin-2pin and feed motor with a new 3pin-4pin are about 3.5‰ or 4.4‰ respectively. one. Y110260-4 d-Color P116 Service Manual...

  • Page 166: 5) Paper Transport Jam (Error 381)

    Check the power supply of Check the power supply of 5V of CN connector of front sensor Replace the front sensor board (MIP PCB). board (MIP PCB). connecting cable with 1pin: 5V power supply a new one. 5pin: 0VL d-Color P116 Service Manual Y110260-4...

  • Page 167: Transport Jam Occurred Immediately After Paper Pickup

    SEVERAL M‰ Between 4pin-FG Pull the BELT connector of main board (TB3 PCB) out, check the following data on the cable side. SEVERAL M‰ Between 1pin-FG SEVERAL M‰ Between 2pin-FG SEVERAL M‰ Between 3pin-FG SEVERAL M‰ Between 4pin-FG Y110260-4 d-Color P116 Service Manual...
  • Page 168 BELT connector of main board (TB3 PCB) Between 1pin-2pin: about 3.5‰ or 4.4‰ Between 3pin-4pin: about 3.5‰ or 4.4‰ IDUP connector of main board (TB3 PCB) Between 1pin-2pin: about 7‰ or 6.7‰ Between 3pin-4pin: about 7‰ or 6.7‰ d-Color P116 Service Manual Y110260-4...

  • Page 169: Transport Jam Occurred During Paper Feeding

    SEVERAL M_Between 3pin-FG SEVERAL M_Between 4pin-FG Pull the IDUP connector of main board (TB3 PCB) out, check the following data on the cable side. SEVERAL M_Between 1pin-FG SEVERAL M_Between 2pin-FG SEVERAL M_Between 3pin-FG SEVERAL M_Between 4pin-FG Y110260-4 d-Color P116 Service Manual...

  • Page 170: Transport Jam Occurred Immediately After Fuser Is In Position

    Note! on page 181.) (5-4-3) Check the mounting of fuser Fuser Check whether fuser has been mounted normally. (has the Mount the unit in fuser been pressed to bottom?) position. d-Color P116 Service Manual Y110260-4...

  • Page 171: 6) Paper Exit Jam (Error 382)

    (ZAK PCB) and EXIT sensor has been connected normally. Signal wire of rear sensor Check whether wire gnawing, peel-off or defective cable Replace the connecting relay board, EXIT sensor assembly exists. cable with a new one cable and reassemble normally. Y110260-4 d-Color P116 Service Manual...

  • Page 172: Paper Eject Jam Occurred Immediately After Paper Pickup

    HEAT connector of main Replace the cable with a board (TB3 PCB) or defective cable assembly exists. new one. Fuser motor Replace the fuser motor with a new one. d-Color P116 Service Manual Y110260-4...

  • Page 173: Paper Eject Jam Occurred During Paper Feeding

    (TB3 PCB) or Check whether load exists. fuser motor or fuser with new one. When trying to use a new fuser, please utilize the fuse keep mode of the maintenance utility. (See Note! on page 181.) Y110260-4 d-Color P116 Service Manual...

  • Page 174: 7) Paper Size Error (Error 400)

    Entry sensor 1 Check whether there is something abnormal about the form of Replace the sensor sensor lever and its movement. lever with a new one. d-Color P116 Service Manual Y110260-4...

  • Page 175: 8) Id Unit Up-Down Error (Service Call 140-143)

    Spread the grease grease of right-and-left side evenly. Assembly of up-and-down link Check whether the parts around the link lever that may disturb Assemble correctly. lever of right-and-left side the movement of link lever exist. (Cable etc.) Y110260-4 d-Color P116 Service Manual...

  • Page 176: 9) Fuser Error (Error 170-177)

    Check whether heater ON signal is activated in the warming-up Replace the main board from main board to low-voltage timing. L is activated during ON. (TB3 PCB) with a new power supply 14pin of POW1 connector of main board (TB3 PCB) one. d-Color P116 Service Manual Y110260-4...

  • Page 177: 10) Motor Fan Error(Error 127)

    FUSE KEEP MODE to ON from the maintenance utility regardless of the current setting. ·If you want to set it to OFF reliably, please turn down the power of the device once. Y110260-4 d-Color P116 Service Manual...

  • Page 178: 11) Print Speed Is Slow (Low Performance)

    Fuse conduction on the main Check whether fuse F501 is blown. Replace the fuse F501 board. (Refer to chapter 7.5) or main board with a new one. d-Color P116 Service Manual Y110260-4...

  • Page 179: 13) Toner Cartridge Is Not Recognized (Error 540, 541, 542, 543)

    PCB) or main board front of sensor. (TB3 PCB) or FFC Furthermore, start the printer with right side cover removed, between PRE-TB3 with and check whether the red lamp of toner sensor blinks over new one. PRE board. Y110260-4 d-Color P116 Service Manual...

  • Page 180: 14) Fuse Cut Error (Error 150-155)

    Check whether the wire-break and peeling off of coating for FFC occurs. (14-1-2) Fuse cut circuit Main board (TB3 PCB) After checking the connection, turn on the printer again, and Replace the main then check whether error occurs. board (TB3 PCB) with a new one. d-Color P116 Service Manual Y110260-4...

  • Page 181: 15) Dew Condensation Errors (Error 123)

    Y110260-4 d-Color P116 Service Manual...

  • Page 182: 16) Rfid Related Error (Error 610-613)

    Check the connection of it to the TB3 (main) board, the Reconnect the the RFID PCB LUM (RFID reader writer) board, and the POL (RFID poorly connected antenna PCB) board. cable. If the same error occurs in rechecking, replace the LUM board and/or TB3 board. d-Color P116 Service Manual Y110260-4...

  • Page 183: Image Problem Troubleshooting

    Light or faded image Dirty Background Blank on whole page Vertical black belt or line Defective image of Vertical white belt or line regular interval Figure 7.2 Y110260-4 d-Color P116 Service Manual...

  • Page 184: 1) Color Is Totally Pale (Figure 7.2 A )

    If it is load. impossible to be If paper can be easily inserted between the drum and the belt, it repaired, please means NG. replace the equipment. d-Color P116 Service Manual Y110260-4...

  • Page 185: 2) Background Is Dirty (Figure 7.2 B )

    Figure 7-3) terminals. When trying to use a new ID unit, please be careful not to break the fuse with jig inside the ID unit. (Please refer to page 159) Y110260-4 d-Color P116 Service Manual...

  • Page 186: 3) Blank Print (Figure 7.2 C )

    Figure 7-3) voltage board or correct the high-voltage terminals. When trying to use a new ID unit, please be careful not to break the fuse with jig inside the ID unit. (Please refer to page 159) d-Color P116 Service Manual Y110260-4...

  • Page 187: 4) Vertical Lines Are Printed

    Does any foreign adhere to light-emitting surface of SELFOC Remove the foreign. lens of LED head? (4-2-2) Paper feeding condition Feeding route Check whether the barricade resulted from unfixed toner Remove the scratched during unfixed paper transport route exists. barricade. Y110260-4 d-Color P116 Service Manual...

  • Page 188: 5) Cyclic Print Trouble (Refer To Figure 7.2 E )

    (See Note! on page 181.) When trying to use a new ID unit, please be careful not to break the fuse with jig inside the ID unit. (Please refer to page 159) d-Color P116 Service Manual Y110260-4...

  • Page 189: 6) Color Drift Is Wide

    Although REG ADJUST TEST of the engine maintenance function is OK, Color drift is seen Confirmation Items Confirmation Tasks Action at NG (6-2-1) Paper feed system Paper feed system condition Check whether the parts that may disturb the operation during Remove the parts. of paper-feeding route paper-feeding route exist. Y110260-4 d-Color P116 Service Manual...

  • Page 190: 7) Solid Black Print

    CH output from solder side of voltage board with a high-voltage board by high-voltage probe during printing. new one. (High-voltage probe is not a usual maintenance tool.) Charge roller Ground Development roller Figure 7.3 d-Color P116 Service Manual Y110260-4...

  • Page 191: Response After Flash Compulsive Initialization

    • NIC-F/W • WebPage data • Demo page data for OEM (OEM) It is necessary to write above NIC-F/W and WebPage data into Flash by the maintenance utility. Note! Do not carry it out usually. Y110260-4 d-Color P116 Service Manual...

  • Page 192: Network Troubleshooting

    OKIPR utility correctly. (6) Check the OS standard port. Check windows (NT, Set windows (NT, 2000,XP) standard LPR port, and check Set windows (NT, 2000,XP) standard LPR port. whether print is normal. 2000,XP) standard LPR port correctly. d-Color P116 Service Manual Y110260-4...

  • Page 193: Fuse Checking

    3821125 Page 207 Please refer to the figure 1.25A 0663 1.25 of high-voltage power supply board LITTEL (*1) *1 : Fuse F1 and F2 of the high-voltage board should be specified by WICKMAN or LITTEL Y110260-4 d-Color P116 Service Manual...

  • Page 194: Connection Diagrams

    CONNECTION DIAGRAMS Check of resistance values d-Color P116 Service Manual Y110260-4...

  • Page 195: Y110260-4 D-Color P116 Service Manual

    Y110260-4 d-Color P116 Service Manual...
  • Page 196 P116 Service Manual Y110260-4...

  • Page 197: Component Layout

    Component layout Main control board (TB3-PCB) Component side Y110260-4 d-Color P116 Service Manual...
  • Page 198 Solder side d-Color P116 Service Manual Y110260-4...
  • Page 199 Toner sensor circuit board (PRS PCB) KTNR YTNR MTNR CTNR SSNS Front sensor circuit board (MIP PCB) Component side Solder side C503 C502 R502 C504 Rear sensor relay circuit board (ZAK PCB) REGSNSL REGSNSL Y110260-4 d-Color P116 Service Manual...
  • Page 200 R505 R504 R502 R501 RFID reader –writer circuit board (LUM PCB) D121 D131 D141 D111 C120 C130 C110 C121 C131 C111 R109 R200 C104 Q101 Q100 R108 R204 R107 C204 L200 C205 R210 L202 OSC1 d-Color P116 Service Manual Y110260-4...
  • Page 201 RFID antenna PCB (POL PCB) (10) Low-voltage power supply PCB Component side Y110260-4 d-Color P116 Service Manual...
  • Page 202 Solder side d-Color P116 Service Manual Y110260-4...
  • Page 203 ZD500 C603 R607 D600 C803 R807 ZD601 ZD801 ZD800 D800 R606 D500 ZD501 D700 ZD701 ZD700 C600 R610 R601 R603 R614 Q502Q502Q501 R708 R815 C702 R705 R600 C602 Q601 Q801 Q802 Q702 Q701 R715 R605 Y110260-4 d-Color P116 Service Manual...
  • Page 204 Fuse Contacts Main body of device PRS PCB Toner-Low sensor PCB ( Contacts ID unit (13) Transfer belt unit Transfer belt unit (For consumables) Contacts Fuse Main PCB (TB3 PCB) Contacts Transfer belt unit Fuse d-Color P116 Service Manual Y110260-4...

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