Troubleshooting the Network Connection
1. Check the Network LMI Reported DLCIs screen to verify that the DLCI status
is Active.
Main Menu
Status
2. Run a Connectivity test to see if the unit at the other end of the multiplexed PVC is
active.
Main Menu
Test
– If RndTrip Time (ms) appears, along with the number of milliseconds it took to
receive a response, the unit at the remote end is connected and operational. Go
to Step 3.
– If a response is not received within 5 seconds and No Response is reported,
refer to Frame Relay PVC Problems in Chapter 13, Troubleshooting , of the User's
Guide.
3. Put the central site into PVC Loopback, taking frames from the PVC and looping
them back.
Main Menu
Test
4. On the remote site unit, send a pattern over the network interface and monitor it.
Main Menu
Test
Monitor Pattern
– If there are few or no errors, the unit at the remote end is connected and
operational.
– If 5 packets out of 25 are missing or out of sequence and Out of Sync is
reported, refer to the Device Messages in Chapter 13, Troubleshooting , of the
User's Guide for additional information.
See Chapter 11, Displaying System Information , of the User's Guide for additional
message information. See Chapter 13, Troubleshooting , for additional
troubleshooting information.
If setting up a FrameSaver 9124, proceed to Connecting to the DSX (9124 Only)
on page 18. If setting up a FrameSaver 9624, proceed to Connecting to the DTE
on page 19.
LMI Reported DLCIs
Network PVC Tests
Network PVC Tests
Network PVC Tests
Start
17
PVC Loopback
Send Pattern
Start