Restoring Service Tag Using Easy Restore; Manually Updating Service Tag - Dell EMC PowerEdge R840 Installation And Service Manual

h iDSDM/vFlash module
i Expansion card risers
j Cooling fan assembly.
k Air shroud.
l Drive cage (rear), if applicable.
2 Replace the iDRAC MAC address label from the luggage tag on the front of the system with the new iDRAC MAC address label that
came with the replacement system board.
3 Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing
bracket.
4 Boot the system.
5 Follow the procedure listed in
6 Ensure that you:
a Use the Easy Restore feature to restore the Service Tag. For more information, see the
Restore section.
b If the Service Tag is not backed up in the backup flash device, enter the Service Tag manually. For more information, see the
Manually update the Service Tag
c Update the BIOS and iDRAC versions.
d Re-enable the Trusted Platform Module (TPM). For more information, see the
section.
7 Import your new or existing iDRAC Enterprise license.
For more information, see iDRAC User's Guide, at Dell.com/iDRACmanuals.
8 Follow the procedure listed in

Restoring Service Tag using Easy Restore

The Easy Restore feature allows you to restore your Service Tag, iDRAC license, UEFI configuration, and the system configuration data
after replacing the system board. All data is backed up in a backup Flash drive device automatically. If BIOS detects a new system board,
and the Service Tag in the backup Flash drive device is different, BIOS prompts the user to restore the backup information.
Following is a list of options available:
1 Restore the Service Tag, iDRAC license, and diagnostics information, press Y.
2 Navigate to the Lifecycle Controller based restore options, press N.
3 Restore data from a previously created Hardware Server Profile, press F10.
NOTE: When the restore process is complete, BIOS prompts to restore the system configuration
data.
4 To restore the system configuration data, press Y
5 To use the default configuration settings, press N
NOTE: After the restore process is complete, system reboots.
NOTE: If restoring the Service Tag is successful, you can check the Service Tag information in the System Information screen
and compare it with the Service Tag on the system.

Manually updating Service Tag

After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup.
About this task
If you know the system Service Tag, use the System Setup menu to enter the Service Tag.
136 Installing and removing system components
After working inside your system.
section.
After working inside your system.
Restoring the Service Tag using Easy
Upgrading the Trusted Platform Module (TPM)