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For Troubleshooting Operations; Power Does Not Turn On; Printing Does Not Start/complete - Canon CX-G6400 User Manual

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For Troubleshooting Operations

If problems persist after trying these procedures, contact your place of purchase.

Power Does not Turn On

Check Point
Power key is not switched on?
Printer power cord unplugged? Make sure that the power cord is plugged in completely.
Is the power outlet supplying

Printing Does not Start/Complete

Check Point
Did an error occur?
Is it connected to the
Is the correct printer selected?
Are you printing something
such as a large image?
Are you printing for long
periods of time?
Did the test pattern print?
Are there problems occurring
with the computer?
Press the Power key.
Try plugging in other electric appliances. If it works properly, a
printer failure is possible. Contact your place of purchase.
Double-click the message of the [Status Information] displayed on
the Status Monitor and operate according to the directions given.
Connect the computer and the printer correctly with the interface
Select the printer to be used with the [Printing] dialog box.
If the status lamp is flashing, the data is still being processed stand
When printing for a long period of time, the print head
temperature will rise. To protect the head, printing operations will
be interrupted. After a while printing will resume.
From [Utility] tab of the printer driver, try performing the print out
of a head position adjustment pattern or setting value.
If printed, confirm the configuration and operation procedures of
the application software and confirm the contents of the data to
be printed.
Print after restarting the computer.
Also, delete any print jobs left over when starting.


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