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12.4 Data transmission
Problem
Data transmission between
device and seca 115 cannot
be set up
A seca patient file is shown as
"not assigned" in the seca 115
PC software following import
from a USB memory stick
seca patient file cannot be
found when searching for a
patient on the device
Patient name cannot be
entered in the set dialog
language
seca patient file cannot be
provided from the PC
software
No access to seca patient
database of the seca 115 PC
software
USB memory stick connected
to touchscreen display but no
access to the seca patient
database
Cause
Software versions incompatible
USB PIN of the USB memory stick
used for access to the seca patient
database of the USB memory stick
No seca patient file set up yet
seca patient file is not yet assigned to
you in the
seca 115
Port blocking of Windows firewall
active, ports used for communicating
with device being blocked
No keypad available for set dialog
language
Function not available via
wireless network, no network
connection established via Ethernet
No
wireless network
seca 360°
established between the device and
the PC on which the
seca 115
software is installed
No Ethernet connection established
between the device and the PC on
which the
PC software is
seca 115
installed
Device connected to a standalone PC
via Ethernet cable, PC network card
does not allow automatic crossover
No USB memory stick connected to
the touchscreen display
The PC on which the
seca 115
software is installed has not been
switched on.
PC software not started
seca 115
Non-initialized USB memory stick being
used
PIN not entered or entered incorrectly
Unsuitable USB memory stick being
used
Problem due to HF emissions from
other devices (e.g. cellphones)
Administrator: use compatible software
version:
• device: min. software version 1.1
• PC software: min. software version 1.4
• Manually assign current seca patient file to
an attending physician in
• To import other patient files, use user PIN
to access the seca patient database of the
USB memory stick
Create a seca patient file (see "Creating a
new seca patient file" on page 40)
Check whether or not the seca patient file
can be assigned to you in the
Administrator: release the ports used for
communication with the device in
Windows firewall
• Provide the seca patient file from the PC
software (see "Providing a seca patient file
from the PC software" on page 39)
• Administrator: check whether the settings
for region and language are correct.
seca 360°
Administrator:
establish Ethernet connection
Administrator:
PC
set up the
Administrator:
establish Ethernet connection
Administrator:
use a crossover adapter (see "Technical
data" on page 71)
Connect USB memory stick to the
touchscreen display
PC
Switch on the PC and start the
PC software
Start the
• Use the USB memory stick supplied
• Administrator: initialize USB memory stick
using the
Use your user PIN or the USB PIN for the
USB memory stick
• Use the USB memory stick supplied
• Use a FAT16 USB memory stick
Increase distance from HF devices
Remedy
seca 115
seca 115
wireless network
seca 360°
seca 115
PC software
seca 115
PC software
seca 115
Troubleshooting • 69
English
.
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