Problems With Data Transmission; Module) - Seca 787 Instructions For Use And Warranty

Problem
- - - - - appears before
weighing
The weight display flashes
One display segment is
displayed continuously or not
at all
is displayed
bAtt is displayed
StOP is displayed
Er:[No.]:11 is displayed
Er:[No.]:12 is displayed
Er:[No.]:16 is displayed
Er:[No.]:32 is displayed
8.2 Problems with data transmission (interface module)
Problem
Workflow LED does not come
on
The Workflow LED illuminates
in red, the measuring result is
displayed
Cause
A load was already on the device before it
was switched on
Consistent weight value has not yet been
detected
The display is defective
Battery voltage is dropping
The batteries have discharged
Maximum capacity has been exceeded
The device has too high a load or too high
a load in one corner
The device has been switched on with too
high a load
The device was caused to oscillate, the
zero point could not be determined
An internal communication error has
occurred
NOTE
Follow the System instructions for use of the
software and the instructions for use for the barcode scanner.
Cause
: No external interface module
seca 787
(optional accessory) installed
with : No connection to
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network
: The WiFi function is deactivated
seca 797
Workflow LED is defective
Errors occurred during data transmission
Remedy
• Take the load off the measuring station
• Switch off the measuring station, then
switch it back on again
• One of the following functions is active:
, , . Wait until the mea-
Hold Autohold Tare
suring station has detected a consistent
weight value. The display unit stops flash-
ing.
• Take the load off the measuring station,
wait until is displayed and weigh again
0.0
• Inform seca Service
• Change the batteries
• Change the batteries
• Take the load off the measuring station
• Remove the load from the measuring sta-
tion or distribute the weight more evenly
• Switch off the measuring station, then
switch it back on again
• If the problem persists, inform
seca Service
• Take the load off the measuring station
• Switch off the measuring station, then
switch it back on again
• Switch off the measuring station, then
switch it back on again
• Switch off the measuring station, then
switch it back on again
• Ensure that the display cable is connected
correctly ( )
seca 797
• If the problem persists, inform
seca Service
seca connect 103
Remedy
• Order optional accessory
• Contact your administrator or hospital
technician
• Activate WiFi function
• Contact your administrator or hospital
technician
• Inform seca Service
• Ask the patient to get off the seca mea-
suring device and wait until the Workflow
LED goes out
• Repeat measurement procedure
• If the problem persists, contact your
administrator or hospital technician
Troubleshooting • 39
English
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