Customer feedback report
ABB would appreciate your comments on this product. Please grade the following questions by se-
lecting one alternative per category. Your answer will enables us to improve our products.
Product:
How do you grade the quality of the product?
Total impression
Usability
Functionality
Human-machine interface
Comments:______________________________________________________________________________
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How do you grade the quality of the documentation?
Total impression
Layout
Illustrations
Readabillity
Easy to find
Content structure
Comments:______________________________________________________________________________
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________________________________________________________________________________________
Excellent
a
a
a
a
a
a
a
a
Excellent
a
a
a
a
a
a
a
a
a
a
a
a
Poor
a
a
a
a
a
a
a
a
Poor
a
a
a
a
a
a
a
a
a
a
a
a