Warranty - Teledyne T640 User Manual

WARRANTY

Warranty Policy (02024J)
Coverage
Non-TAPI Manufactured Equipment
Product Return
Failure to comply with proper anti-Electro-Static Discharge (ESD) handling and packing
instructions and Return Merchandise Authorization (RMA) procedures when returning parts for
repair or calibration may void your warranty. For anti-ESD handling and packing instructions
please refer to the manual, Fundamentals of ESD, PN 04786, in its "Packing Components for
Return to Teledyne API's Customer Service" section. The manual can be downloaded from
our website at
under Return Authorization.
08354A DCN7303
Teledyne API (TAPI), a business unit of Teledyne Instruments, Inc., provides that:
Prior to shipment, TAPI equipment is thoroughly inspected and tested. Should
equipment failure occur, TAPI assures its customers that prompt service and support
will be available. (For the instrument-specific warranty period, please refer to the
"Limited Warranty" section in the Terms and Conditions of Sale on our website at:
http://www.teledyne-api.com.
After the warranty period and throughout the equipment lifetime, TAPI stands
ready to provide on-site or in-plant service at reasonable rates similar to those of
other manufacturers in the industry. All maintenance and the first level of field
troubleshooting are to be performed by the customer.
Equipment provided but not manufactured by TAPI is warranted and will be
repaired to the extent and according to the current terms and conditions of the
respective equipment manufacturer's warranty.
All units or components returned to Teledyne API should be properly packed for
handling and returned freight prepaid to the nearest designated Service Center.
After the repair, the equipment will be returned, freight prepaid.
The complete Terms and Conditions of Sale can be reviewed at
http://www.teledyne-api.com
CAUTION – Avoid Warranty Invalidation
http://www.teledyne-api.com
Teledyne API T640 PM Mass Monitor
under Product Manuals; RMA procedures are
iv