Xerox 6279 Printer User Manual page 93

Table 17: Problems During Printing
Symptoms Remedy
Unable to Print.
• Turn on the circuit breaker (main power switch) and the power switch.
• Select the Machine Info button, and confirm that the printer is
• Make sure the network cable is connected.
• Check for an error message, and follow instructions on the Touch
• Correctly set up the IP address.
• Check if an interrupt operation is being performed. If so, cancel the
Unable to print using Load the correct size media according to the message that appears,
the Manual Feed-in and then print again.
Shelf (Bypass).
Media often jams or is
• Make sure the correct type of media is loaded correctly.
wrinkled.
• Make sure the media tray is pushed in until it stops.
• If the media is damp, replace with new media.
• Select the media size series and the media type that match the
• Open the upper unit of the machine or slide out the media drawer
The prints are too
• Check for a Load Toner message, and load toner if the message
light.
• Adjust the toner density via Web Printer Management Tool. Select
Images on the print
• Make sure media is loaded correctly.
are skewed.
• Make sure the media tray is pushed in until it stops.
Part of the image is
• If the media is damp, some parts of the image may not print, or the
missing on the print, or
is smudged or unclear.
• If media is folder or wrinkled, remove the defective media and
• Check the Touch Screen for a Low Toner message.
® ®
Xerox 6279 Wide Format Solution
Printer User Guide
online.
Screen to solve the problem.
interrupt operation.
media that is loaded in the machine.
or tray to remove any torn media or foreign objects.
appears.
Configuration > Printer > Printer Setup > Toner Density.
print may be smudged and unclear. Replace the damp media with
new, dry media.
replace with new media.
Problem Solving
6-3