Problem Solving
2. If the jammed paper is not visible in the Manual Feed-in Shelf, lift up the Upper Unit
Release Latch to release the Upper Unit.
3. Use both hands to open the Upper Unit.
4. Pull the jammed media slowly toward you to remove it.
5. Gently remove the paper, taking care not to tear it. If the paper is torn, make sure to
remove all torn paper from the machine.
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Xerox
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Wide Format Solution
Printer User Guide