Reporting Damage; Concerning Maintenance And Repair - Interacoustics Titan IMP440 Setup & Installation

1.6

Reporting Damage

Inspect before connection
Prior to connecting the product to the mains it should re-inspected for damage. The entire cabinet
and accessories should be checked visually for scratches and missing parts.
Report immediately any faults
Any missing part or malfunction should be reported immediately to the supplier of the instrument
together with the invoice, serial number, and a detailed report of the problem. In the back of this
manual you will find a "Return Report" where you can describe the problem.
Please use the "Return Report"
Completion of the Return Report is advisable so that the service engineer can easily understand
the problem being reported and correct/repair to your satisfaction. Without this relevant
information, it may be difficult to determine where the fault/problem lies.
1.7

Concerning Maintenance and Repair

Interacoustics is only considered to be responsible for the validity of the CE marking, effects on
safety, reliability and performance of the equipment if:
•
assembly operations, extensions, readjustments, modifications or repairs are carried out by
authorized persons,
•
a 1 year service interval is maintained
•
the electrical installation of the relevant room complies with the appropriate requirements, and
•
the equipment is used by authorized personnel in accordance with the documentation supplied
by Interacoustics.
It is important that the customer (agent) fills out the RETURN REPORT every time a problem
arises and sends it to Interacoustics, Drejervaenget 8, DK-5610 Assens, Denmark. This should
also be done every time an instrument is returned to Interacoustics. (This of course also applies in
the unlikely worst case scenario of death or serious injury to a patient or user).
Titan Setup and Installation Manual Page 6