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Chapter 2. Introduction
This Problem Determination and Service Guide contains information to help you
solve problems that might occur in your IBM
server. It describes the diagnostic tools that come with the server, error codes and
suggested actions, and instructions for replacing failing components.
Replaceable components are of four types:
v Consumable parts: Purchase and replacement of consumable parts
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or
v Field replaceable unit (FRU): FRUs must be installed only by trained service
For information about the terms of the warranty and getting service and assistance,
see the Warranty Information document.
Related documentation
In addition to this document, the following documentation also comes with the
server:
v Environmental Notices and User's Guide
v IBM License Agreement for Machine Code
v Warranty Information
v Installation and User's Guide
v Licenses and Attributions Documents
v Rack Installation Instructions
v Safety Information
© Copyright IBM Corp. 2014
(components, such as batteries and printer cartridges, that have depletable life)
is your responsibility. If IBM acquires or installs a consumable part at your
request, you will be charged for the service.
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for
the installation.
request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.
technicians.
This document is in PDF on the IBM Documentation CD. It contains translated
environmental notices.
This document is in PDF on the IBM Documentation CD. It provides translated
versions of the IBM License Agreement for Machine Code for your product.
This is a document that comes with the server. It contains information about the
terms of the warranty and getting service and assistance.
This document is in Portable Document Format (PDF) on the IBM Documentation
CD. It provides general information about setting up and cabling the server,
including information about features, and how to configure the server. It also
contains detailed instructions for installing, removing, and connecting optional
devices that the server supports.
This document is in PDF. It contains information about the open-source notices.
This printed document contains instructions for installing the server in a rack.
This document is in PDF on the IBM Documentation CD. It contains translated
caution and danger statements. Each caution and danger statement that appears
®
System x3400 M3 Type 7378/7379
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