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MODEL 928A USER’S MANUAL Arbiter Systems, Inc. Paso Robles, CA 93446 U.S.A.
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This manual is issued for reference only, at the con- venience of Arbiter Systems. Reasonable effort was made to verify that all contents were accurate as of the time of publication. Check with Arbiter Systems at the address below for any revisions made since the original date of publication.
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The responsibility of Arbiter Systems under this warranty is limited to repair or replacement, at Arbiter Systems’ option, of any product found to be defective. Arbiter Systems shall have no liability un- der this warranty unless it receives written notice of any claimed defect, within the earlier of: ...
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Arbiter Systems (whether by the substitu- tion of non-approved parts or otherwise). The remedies provided herein are Buyer’s sole and ex- clusive remedies. In no event shall Arbiter Systems be liable for direct, indirect, incidental or consequential damages (including loss of profits), whether based on contract, tort, or other legal theory.
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Arbiter Systems, Inc. Model 928A Power System Multimeter User’s Manual Warranty Table of Contents Introduction Getting Started Operation Mlink Software Tutorial Functional Description Specifications Appendixes Index Copyright Arbiter Systems Incorporated January 2012 All rights reserved. International copyright secured. PD0030900J...
Introduction Scope Welcome to Arbiter Systems’ Power System Multi- meter with Floating Point DSP ! The Model 928A Power System Multimeter is filled with great features to help you measure electrical power. Whether you are a new or experienced user, you should find the Model 928A easy to use and accurate.
Recording Data Store data by pressing the STO button or using one of the Auto-Log features. The 928A also stores Sags and Swells, and standard Triggers in flash memory. 400 kB of flash memory provides enough space to store thousands of records.
Be sure to follow all precautions and safety information provided with any other equipment you are using. Display Using a 128x64 pixel display, the 928A can display all text and graphics necessary for operation. The LCD can be adjusted for contrast and backlighted opera- tion.
CT Characterization While the 928A Starter kit includes a CT probe that has been characterized for accuracy, Arbiter also pro- vides a service for users to have their own CT charac- terized for use with the 928A.
Getting Started Keyboard Operation Most of the keys on your 928A perform one primary and one secondary function. The primary function of any key is indicated by the characters on the face of the key; for example, ON. The secondary functions are indicated above the key;...
ENT. Alternatively, press STO. Power Supply, On and Off Press ON to power the 928A ON and OFF. To con- serve power, the multimeter can be configured to au- tomatically turn itself off after an adjustable period of inactivity.
Battery Replacement 1. Power off the 928A prior to removing the batter- ies. 2. Remove the battery cover retaining screw and remove the cover by pulling it upwards at the screw side. See Figure 1. 3. Replace the batteries. Note that battery orien- tation is indicated by polarity symbols.
AC Power Adapter Included in the Model 928A Starter Kit is a power adapter (Arbiter part no. AP0011200) that provides power to the 928A and is suitable for continuous use. The power adapter is not designed to charge batter- ies located in the battery compartment. For power adapter details and specifications, see “AC Power...
Measurement Terminals The Model 928A has two identical sets of measurement terminals, called Channel A and Channel B, that ac- cept either a voltage or a current. To measure a cur- rent, select one of the current input connectors at the top of the instrument.
Voltage Terminals Two sets of voltage terminals allow you to apply volt- ages up to 660 Vrms, max. They may also be scaled for reading the primary voltage on a PT or transformer. These inputs are labeled “CHANNEL A” and “CHAN- NEL B.”...
The Current Input terminals for Channels A and B allow you to connect either a voltage-output CT or current-output CT to the 928A. A CT configuration screen allows you to setup CT val- ues for both channels ahead of time.
Caution: Maximum CT Input Level: Never apply any signal to Channel A or B current input terminals which is greater than 1.2 Arms or 1.2 Vrms. Basic Functions and Keys MIN/MAX – Range Press the MIN/MAX key to cycle through various measurements, including the minimum, maximum, av- erage and normal (active).
. . ,f6 There are currently no functions assigned to the secondary keys labeled f2 through f6. Splash Screen When first powered on, the 928A will display an intro- ductory message that describes the 928A. Press any of the main measurement keys (e.g. VI) to bypass the splash screen.
MENU – Configuration and Settings Use the MENU key to set up the functions, preferences and operating parameters of the 928A. Access these menus through the Main Menu, or in context. Main Menu 1. Press 2nd MENU MENU to open the main menu.
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Phase Preference 1. From the Main Menu, highlight “Phase Prefer- ence” with the cursor and press ENT to open the Phase Preference menu. 2. REFERENCE: Press ENT and to set the Reference to Channel A or B. Press ENT to set 3.
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Frequency Preference 1. From the Main Menu, highlight “Frequency Preference” and press ENT to open. 2. REFERENCE: Press ENT and to access and change Reference value to A or B and ENT. 3. SETTING: Press ENT and to access and change Frequency SETTING to either 50 Hz or 60 Hz, and ENT to set it.
Flash Utilities Menu Use the Flash Utilities Menu to manage 928A mem- ory. Choose either “Stop-Full” or “Overwrite” in Full Mode to control storage with full memory condition. Choose “Yes” or “No” in Erase Flash? to do so. Calibration Date Info If your unit has a calibration certificate, highlight this...
STOre And Exit and pressing ENT. When Recording Data The Model 928A stores records according to the date and time running in the internal clock. Before mea- suring, check the clock for the correct time in the case that it has drifted or was inadvertently changed. See TIME and DATE, on pages 20 and 21, for more infor- mation on setting the time and date.
TIME – View or Set Time Viewing the Time Press 2nd TIME to view the time. Adjusting the Time 1. While viewing the time, press 2nd MENU to access the time adjust screen. 2. Press to move between fields and ENT to enter the Time value field you want to change.
DATE – View or Set Date Viewing the Date Press 2nd DATE to view the date. Adjusting the Date 1. While viewing the date, press 2nd MENU to access the date adjust screen. 2. Press or to move between fields and highlight the value you want to change.
3. Choose the Measurement Mode: For exam- ple, press to display voltage and/or current values. 4. Connect the Equipment: To measure, con- nect the leads between the 928A and the circuit under test.
Configuring Channels A and B Configure Channels A and B, for both current and voltage through this menu. Four possibilities exist: Ch-A V Channel A measuring a voltage Ch-A I Channel A measuring a current Ch-B V Channel B measuring a voltage Ch-B I Channel B measuring a current You can completely configure all these possibilities...
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4. The display should change to the “Ch A VOLT- AGE CONFIG” screen. The configured items for voltage are Input Ratio and Phase Offset. 5. Press to select desired field and ENT to select value to change. Input Ratio 6. Enter the ratio values from the numeric keypad and press ENT to move to the next field.
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CT, provided by Arbiter Systems. Calibration constants are obtained from Arbiter Systems and installed in the 928A using Mlink software. See “CT Pro- files” in the Mlink Software Tutorial, on page 72 for information on uploading CT profiles.
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Low Range Mode For current measurements below 10 mA rms (i.e. into the 928A itself, not the CT) it may be advisable to switch the Low Range Mode ON. The Low Range Mode, multiplies the input signal by a factor of 20, and can improve accuracy and stability of the signal.
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AC Input: 75 Arms, maximum AC Output: 10 mV/A rms 660 Vrms Working volts, max. This probe produces 10 mV at the output terminals (to the 928A) for an input current of 1 Amp. MAXIMUM OUTPUT VOLTAGE = AC Input AC Output Ratio...
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If measuring current, use the current terminals. Measuring Voltage and Current Most of the measured values available from the 928A are derived from the voltage, current and frequency measurements. Most of the advance functions using these basic measurements are found in the next section entitled “Operation.”...
Connect the CA0027200 accessory voltage-output CT cable between Channel A or B current input connector on the Model 928A and the safety sockets on MN352. Observe the polarity markings for correct reading. Warning: Always remove the clamp from the circuit under test before connecting/disconnecting the acces- sory cable at either end.
file (or “Profile”) that improves the ac- curacy for current measurements. Before using the probe, the profile must be uploaded to the Model 928A using Mlink software and configured in the Model 928A. The Model 928A stores up to five CT profiles.
Introduction Information in this section provides specific details on configuring and using more advanced functions of the 928A. Certain fundamental procedures are covered in the previous chapter, such as “Configuring Channels A and B” starting on page 23. If you have not previ- ously reviewed them, it would be good to do so at this time.
1. Verify that Channel A and Channel B are con- figured properly. If necessary, refer to Getting Started page 23, Configuring Channels A and B. 2. Press VI and connect the probe(s) between the 928A and the circuit elements. 3. Read values on the display.
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Display Definitions Display Description Channel A with units in volts. 60.000 Hz measured line frequency 123.45 measured channel A signal in volts 1.2345 measured channel B signal in amps Channel B with units in amps. -8.59 Phase angle of channel B signal relative, in degrees, to channel A.
F – Phase and Frequency To measure phase, you will need to connect two signals to the Model 928A: current-current, voltage-current or voltage-voltage. Frequency requires only one input. Setup 1. Verify that Channel A and B are configured properly for the type of signals that you are mea- suring.
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Note that the 928A is very flexible and always com- pares the signals at channels A and B for their phase relationship, regardless of the type of signal, whether voltage or current. Phase Conventions The following chart illustrates the standard phase con- ventions as used in the Model 928A.
PWR – Active and Reactive Power To use the power measurement function on the 928A, you must select one measurement channel for voltage and the other for current. In this example, Channel A is configured as voltage and Channel B as current.
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Display Definitions The display should indicate Active and Reactive power, showing the effective power to a load and wasted power returned to the line. The displayed units are Watts on the top and Vars on the bottom. Determining Active Power Active power is calculated from the real components of the current and the voltage.
Apparent Power To use the Power Factor and Apparent Power func- tion on the 928A, you will need to select one of the measurement channels for voltage and the other for current. In this example, Channel A is selected as voltage and Channel B as current.
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Display Definitions The power factor displayed is determined from the reactive component of power. Lead Lag Display If you wish to know if the power factor is leading or lagging, configure this through the main menu, under Phase Preference. See page 16, under Phase Prefer- ence.
Use this mode to view the energy received and deliv- ered. To view or record any of the 10 energy values mea- sured in the Model 928A, you must select one of the measurement channels for voltage and the other for current. Choose either channel for voltage or current.
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Since energy values require time to accu- mulate, consider configuring the Auto Shutdown fea- ture so that the 928A does not shut down during a measurement. Prior to collecting energy values, set the Auto Shutdown feature to OFF and use the exter- nal power supply.
WAV - Waveform To view or record signal waveforms on the 928A, select one or both of the measurement channels, for voltage and/or current. You can view up to two voltages, two currents or one voltage and one current. It does not matter which channel you select (A or B) to measure voltage or current.
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Channel B Combined Caution: For current probe use, see “CT Probe Use” on page 4.
HRM – Numerical Harmonics To view or record harmonics on the 928A, you must select one or both of the measurement channels, for voltage and/or current. You can view up to two volt- ages, two currents or a voltage and current. It does not matter which channel you select (A or B) to measure voltage or current.
Graphical Harmonics To view a graphical representation of harmonics on the 928A, you must select one or both of the measurement channels, for voltage and/or current. The Model 928A allows you to view both voltages and currents, however it will allow you to view only one channel at a time.
Flicker Information In a sense, flicker is defined as a fluctuation of the line voltage. It is a very specific problem related to human perception and incandescent light bulbs, but not a general term for voltage variations. The concept behind placing limits on voltage fluc- tuations is that they cause lights to flicker, which can be irritating and may cause discomfort.
By simply pressing FLK the 928A will display instantaneous flicker based on the signals applied to channel A and/or B. To view flicker on the 928A, you must select voltage for measurement channels A and/or B. 1. Press 2nd AV and/or 2nd 2.
PQ – Power Quality, Sags and Swells Method The Model 928A measures sags, swells and power in- terruptions by using the PQ power quality triggering function. PQ follows the CBEMA method of mea- suring the signals at Channels A and B, comparing them to point limits over assigned time intervals.
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The 928A stores power quality (PQ) records of sags and swells as a list of dates, times, maximums and minimums while the trigger is active. After the trigger becomes Inactive, it will display them on the 928A. Any one profile may consist of up to 10 Point Limits, with each point defined over integer-multiples...
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PQ Profiles The Model 928A can store up to 5 distinct PQ profiles that may be configured using Mlink software and up- loaded into the 928A. Profiles are listed in the Model 928A as OFF, USER, PROF-1, . . . , PROF-5.
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Additionally, Channels A and Channel B may be con- figured independently. 1. To select a PQ Profile, press PQ MENU. With the cursor, highlight either Chan- nel A or B and press ENT to open the profile selection screen (seen in right screenshot). There will be 7 available choices: 5 PQ Profiles, 1 USER Profile and OFF (to disable).
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USER Profile Definitions Signal: Select either V for voltage, or I for current. Logic: Compares Signal (X) to Limit: select either X LIMIT, or X LIMIT. Limit: Logically compares the signal to this value: select any floating point number up to 1,000,000. HYS: Hysteresis: adds to the Limit value ( ) to reduce unnecessary events;...
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Model 928A. PQ Records When the signals measured at either Channel A or B exceed any Point Limit, the Model 928A will record the following values: Start & Stop Times MAX & MIN values within Start and Stop Times Press PQ to view recorded events by time and date.
When these conditions match the defined triggering limits, the 928A will record the start and stop times, and the maximum, or minimum signal value during the event (i.e. the date and time in which the trigger is active).
Configuring Triggers Note that you can only configure TRIG from the 928A itself, not in Mlink. To configure TRIG, press 2nd TRIG MENU. Once in this menu, step through each condi- tion and view or edit any value. There are 8 individual triggers available.
A/B Function Use the A/B function to find the ratio of the two mea- sured input signals to Channels A and B. If, for exam- ple, you wish to know the ratio of a voltage at channel A to a current a channel B, pressing the A/B button will display the results of dividing the voltage by the current giving resistance and phase offset of Channel B from Channel A.
B/A Function Use the B/A function in the same manner as you would with the A/B, only with the reverse response as with the A/B function and the same input signals. Use the B/A function to find the ratio of the two measured input signals to Channels A and B.
When not in the measurement mode, the word “HOLD” will disappear. Procedure 1. Set up the 928A to measure the values you wish to observe. If necessary, see Configuring Chan- nels A and B on page 23.
STO. Records are replaced when storing a new record over the old record location. The Model 928A can store up to eight records using STO, and numbered from 1 to 8. Records are stored according to number, type, date and time as shown in the example below.
Integration Key Purpose Use the Integration function to view a plot of the se- lected signal over time. Signals include voltage, cur- rent, frequency, phase and power factor. Configure the signal sampling interval from 1 to 65535 seconds. The vertical range scales according to the upper and lower limits that you configure.
AXIS Key Use the AXIS key to configure how the Integration function plots the signal source. There are five cate- gories to set up in this menu. Graph Definitions Source Chan-A, Chan-B, freq, phase, PF Actpwr Interval From 1 to 65535, in seconds Graph Type Scroll or Fixed Axis Max...
LOG Key Purpose Use the LOG key to automatically record basic electri- cal data to the 928A flash memory over a specified time interval. This function, also called AUTOLOG, makes it convenient to record measured electrical quantities while the equipment is unattended.
Autolog Setup Always make sure to verify the time a date in the 928A before using the Autolog feature. See pages 20 and 21. 1. From the Autolog Info screen, press 2nd MENU. The Autolog Setup screen should ap- pear.
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The Autolog Time Mode is set when you set up the Time features. See Time Adjustment. Note: check the 928A Time and Date for accuracy prior to starting the Autologging. To adjust time and date, see pages 20 and 21.
Uploading CT Profiles* Configuring Power Quality Triggers Downloading Data Records Configuring Custom User Screens Uploading New 928A Firmware * CT Profiles are current probe characterization files stored in the Model 928A that improve their ac- curacy.
Install FTDI Driver on Windows XP 1. Unzip the downloaded file to a directory. 2. Connect the 928A to your computer via the in- cluded USB cable. Make sure that the 928A is powered on. 3. Windows XP should give you a “Found New Hardware”...
8. Click “Finish,” and it should be ready to use. Linux Version The Mlink Linux version is also available from Ar- biter, however it will only connect with the 928A if the drivers have been compiled in with the kernel. Some Linux distributions may have these drivers available.
See Figure 5. Figure 5: Mlink Installation Screen Connecting to the 928A Prior to starting Mlink, make sure that: 1. The 928A is powered ON 2. The USB cable is connected between the pc and the 928A. Startup - USB Connection When starting Mlink for the first time, you may be...
COM3). It may take a few seconds to appear. Then, repeat step 1. 3. Under the Status column, it should indicate if the 928A (PSM) is detected or not. The unit se- rial number should appear - e.g. “PSM 00001109 Connected.”...
5. Restart Mlink and check for your COM port as per steps 1 - 3 above. 6. If the previous step does not work, then you may want to check which COM port Windows is us- ing. Sometimes it will not work properly if it assigns a port of COM 10 or higher.
Mlink Main Window Located on the main screen are six basic function but- tons as indicated in Figure 8. There are also several important functions found under one menu item called “Main”. On the lower-right of the status bar there is a connection light that strobes, notifying you of the con- nection status.
(CT Characterization File) for the specific CT probes you use. In Mlink software, this characteriza- tion file is called a Profile. The 928A can store up to 5 separate profiles for different probes or different characterizations for the same probe.
Mlink again to change the order or type of functions listed in the 928A User Screens. 1. Power on the 928A and connect the USB cable between the 928A and the computer. 2. Start Mlink and check for a green connection light! If red, go back to “Startup - USB Con-...
Figure 10: Configure User Screens Window NOTE: Each user screen allows a maximum of seven items - the maximum number of lines on the 928A display. 5. To remove fields, select the desired fields in the Selected Fields box and click the left arrow.
Download Trigger Records The 928A allows you to quickly move event-triggered records to your pc using Mlink. Triggers must first be defined and activated in the 928A - see “TRIG – Working with Triggers” on page 54. Figure 11: Download Triggers Window 1.
Configure Power Quality Use this section to assist you in configuring the 928A to detect sags and swells by using Point Limits similar to a CBEMA method. Make sure to review the section entitled “Power Quality – Sags and Swells” on page 48.
Power Quality Settings 1. Press ON to start the 928A and connect the USB cable between the 928A and the computer. 2. Start Mlink and check for a green connection light! If red, go back to “Startup - USB Con- nection.”...
Configure Point Limits Mlink allows you to set up ten point limits for each of the five profiles. Point Limits allow you to setup dif- ferent stages of triggering tailored to monitor voltage (or current) sags and swells. Set up each point limit in the same manner, and place them in any order.
Dwell: during trigger condition, sets the number of input signal half-cycles that must occur before recording begins: an integer number. Click OK to install PQ Profiles in the 928A, or Cancel to quit without making any changes. User Profile One selection named USER is available with one Point Limit that is only accessible from the 928A keypad.
(using the LOG key) to your pc. To configure Au- tologging see “LOG Key” on pages 62ff. To transfer records from the 928A to the pc, you will need to have some records already stored in the 928A flash memory module. Logging is based on start and stop times and dates.
Standard Log Records or for Trigger Records, and requires that records be stored in the 928A flash memory module. 1. Power on the 928A and connect the USB cable between the 928A and the computer. 2. Start Mlink and check for a green connection light! If red, go back to “Startup - USB Con-...
The firmware file is in a zipped format and Mlink automatically unzips it. 2. Select the file and click OPEN and you should see the progress as shown in Figure 14. The 928A displays “FLASH PROGRAM IN PROGRESS” during the installation. Click OK when finished.
Functional Description Introduction The Model 928A is a two-channel, AC power mea- surement instrument, providing 0.1% accuracy in a handheld package. Besides voltage, current and power quantities, it measures power quality, including har- monics, flicker, sags, surges and interruptions. Also, it includes a graphical display, internal clock, approxi- mately 400 KB of flash for data storage, and full-time...
Details Input Sections Two identical input channels (A and B) allow users to connect to voltage sources (0 to 660 Vrms) and to current sources (0 to 1.2 Arms or 0 to 1.2 Vrms), de- signed to work with a CT up to approximately 1000 A.
Current Output CT Lead Set CA0027100 (current output): This accessory current lead set connects directly between a Model AP0009800 CT, or similar current output CT, and the Model 928A current terminals using safety banana connectors. It is constructed of high-quality silicone-insulated, fine- stranded wire for durability and safety.
CT, lead sets and manual. USB Data Cable Use CA0026106 USB cable when connecting the Model 928A to a computer. For configuring the Model 928A or downloading data from the flash memory module, use Mlink software.
Specifications Input Input Configuration The Model 928A has two identical measurement chan- nels, Channel A and Channel B. Each input channel has a voltage input and a current input. Current in- puts are intended for use with external CT having a nominal output of 0-1 Arms or 0-1 Vrms.
Voltage Input Range: 1 to 660 Vrms Impedance: 1.2 megohm, differential Current Input Range (I): 0.01 to 1.2 Arms (underrange* to 1 mA) Input Range (V): 0.01 to 1.2 Vrms (underrange* to 1 mV) Burden: 0.01 Ohm max. or 100 kilohms, min. *For underrange, turn Low Range mode ON.
External Power Supply Part number: AP0011200. Type: +7 Vdc, regulated; 5 W Measurements Voltage and Current Method: True rms, 3 kHz Bandwidth Accuracy: 0.1% of reading (voltage) or 5 mV, whichever is greater 0.1% of reading (current) + CT errors 1% of reading + CT errors (low range) Phase Angle, A to B Range:...
0.1% of VA, for VA, VAR, and W 0.001 PF General Physical Size: 200.0 x 104.2 x 37.4 mm (7.9 x 4.1 x 1.5 in.) Weight: 18 oz (928A only, with batteries) Environmental Temperature: Operating: -10 to +50 C Nonoperating: -40 to +75 C Humidity: Noncondensing...
Part number AP0011200. For benchtop or continuous use with available line power, use the AP0011200, AC Power Adapter. It provides a regulated +7 Vdc at up to 800 mA to the 928A. Input Connector: 5.5 2.0 mm, center pos. Input Voltage:...
-40 to +70 C Operating Humidity: 85% (10 – 35 C) Weight: 180g (6.5 oz) *1.2 Vrms is the input limit on the 928A (current in- put). BEFORE USING PROBE: Please read section entitled “Caution: CT Probe Use” on page 4.
Keypad Definitions This appendix lists all of the keys on the Model 928A keypad, for both the primary and secondary purposes. For Primary keys, press only the key itself. For sec- ondary keys, press and then the key with blue label above the key button of choice.
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A and B, from the 2nd to the 50th, in tabular form. ON key – press to switch the 928A on and off. Power Factor & Apparent Power key – press to display the Power Factor and Apparent Power in Volt-Amps.
rent energy values; press again to view Q-hours. Backspace key – press to move left in any configuration screen, to erase any numerical value, or to restart a process (e.g. the Integration graph). Also, press to enter a negative number during configuration. Up and Down arrow keys –...
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Download Log Records in Mlink to retrieve records to computer. Menu key – press to access the various 928A systems configuration screens. MIN/MAX key – press to cycle through the four different measurement modes: min- imum, maximum, average and normal (measurement mode).
CT Input Connector 928A Current Input Connector The 928A Channel A and B Current Inputs allow two types of output signals from the CT: voltage or cur- rent. These CT output signals are limited to 1.2 Vrms and 1.2 Arms. Pin locations and their descriptions for these two connectors are given in the drawings and photos that follow.
Phase Conventions This appendix contains supplemental material for de- termining how the Model 928A responds to the vari- ous settings contained in the Phase/Freq Preferences menu. The 928A allows you to select the reference channel, lag polarity, range ( 180 or 0 to 360 ), lead-lag dis- play ON or OFF, frequency source (A or B) and fre- quency (50 or 60 Hz).
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Date of Issue: June 11, 2008 Directives: 89/336/EEC Electromagnetic Compatibility 73/23/ EEC Low Voltage Safety Model Number(s): 928A Power System Multimeter Manufacturer: Arbiter Systems, Inc. 1324 Vendels Circle, Suite 121 Paso Robles, CA 93446 Harmonized Standard Referenced: EN55011 Class A, Radiated and Conducted...
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Index F, 34 calibration info, 18 2nd key, 5 CE Mark Cert., 101 copyright, v A/B key, 56 example, 26 active power, 36 lead set, 85 ADC, 84 probe apparent power, 38 MN352, 29 Appendix selection, 25 A, 93 current B, 97 low-range mode, 26 C, 99...
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