Q6. I Cannot Create A Tm-P60 Bluetooth Serial Connection; Q7. The Device Is Disconnected From The Network After Connecting For Several Minutes; Q8. Power To The Tm-P60 Shuts Off After Being On Several Minutes; Q9. I Cannot Print - Epson TM-P60 Technical Reference Manual

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A 5.5 Reset the TM-P60 device to its default settings.
Reset the TM-P60 to its default settings. (See "Resetting the Printer" (page 3-4)). Reset all
communication settings after doing so. (See "Setup" (page 2-1).)
A 5.6 There is a problem with the host device.
If available, replace the host device with another functioning host device.

Q6. I cannot create a TM-P60 Bluetooth serial connection.

A 6.1 Match the host device and TM-P60 communication settings.
Run a TM-P60 self test to confirm the settings. Make sure that the TM-P60 and host device
settings match.
A 6.2 After checking that the serial cable (OT-RS60) is connected, turn on the TM-P60.
Check that the TM-P60 is connected to the PC with a serial cable (OT-RS60), and then turn on
TM-P60 power again.
A 6.3 The serial cable is not a type specified by EPSON.
Use a serial cable type specified by EPSON. We cannot guarantee communication when a cable
other than the one specified (OT-RS60) is used.
A 6.4 TM-P60 power is not on.
Turn on power to the TM-P60.
Q7. The device is disconnected from the network after connecting for several
minutes.
A 7.1 The host device may be using a power management or suspend function.
Check that the power management and suspend functions on the host device are turned off.

Q8. Power to the TM-P60 shuts off after being on several minutes.

A 8.1 The TM-P60's automatic power off interval is incorrectly set.
If an "Automatic Power Off Interval" is set for the memory switch, the TM-P60 will
automatically shut off in no data is received during the specified interval. Check the TM-P60's
power management function. (See "Memory Switches" (page 2-15).)

Q9. I cannot print.

A 9.1 TM-P60 power is off.
Turn on power to the TM-P60.
A 9.2 Power shuts off during printing.
The battery has no charge. Replace or charge the battery, or plug in the AC adapter.
Rev. C
TM-P60 Technical Reference Guide
FAQ D-3

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