The Application Or Printer Driver Do Not Work Properly; Cannot Print Even Though A Connection Has Been Established (Windows) - Epson ET-18100 Series User Manual

Solving Problems
"The Printer Cannot Connect by USB" on page 103
&
"Checking the Printer's Network Connection Status (Network Connection Report)" on page 80
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Has print data been sent correctly?
❏ Make sure there is no print data standing by from a previous job.
❏ Check the printer driver to make sure the printer is not offline.
Related Information
"There is still a job waiting to be printed." on page 101
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"The printer is pending or offline." on page 101
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The Application or Printer Driver do not Work
Properly

Cannot Print Even Though a Connection has been Established (Windows)

The following causes can be considered.
A genuine Epson printer driver has not been installed.
Solutions
If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are
limited. We recommend using a genuine Epson printer driver.
"Checking if a genuine Epson printer driver is installed - Windows" on page 75
&
"Checking if a genuine Epson printer driver is installed - Mac OS" on page 76
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There is a problem with the software or data.
Solutions
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a
lower resolution or a smaller size.
❏ If you have tried all of the solutions and have not solved the problem, try uninstalling and then
reinstalling the printer driver
"Checking if a genuine Epson printer driver is installed - Windows" on page 75
&
"Checking if a genuine Epson printer driver is installed - Mac OS" on page 76
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"Installing the Applications Separately" on page 74
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There is a problem with the printer's status.
Solutions
Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer
status. If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
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The Application or Printer Driver do not Work Properly

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