Conair TrueBlend TB45-4 User Manual page 149

Gravimetric blender
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TrueBlend™
We're Here to Help
Conair has made the largest investment in customer support in the plastics
industry. Our service experts are available to help with any problem you
might have installing and operating your equipment. Your Conair sales
representative also can help analyze the nature of your problem, assuring
that it did not result from misapplication or improper use.
How to Contact Customer Service
To contact Customer Service personnel, call:
From outside the United States, Call: 814-437-6861
You can commission Conair service personnel to provide on-site service by contacting the
Customer Service Department. Standard rates include a daily rate, with a one –day minimum
plus expenses.
Before You Call...
If you do have a problem, please complete the following checklist before calling Conair:
Make sure you have all model, serial and parts list numbers for your particular
equipment. Service personnel will need this information to assist you.
Make sure power is supplied to the equipment.
Make sure that all connectors and wires within and between control systems and related
components have been installed correctly.
Check the troubleshooting guide of this manual for a solution.
Thoroughly examine the instruction manual(s) for associated equipment, especially
controls. Each manual may have its own troubleshooting guide to help you.
Check that the equipment has been operated as described in this manual.
Check accompanying schematic drawings for information on special considerations.
Edition: February 2007
NOTE: Normal operating hours are 8:00 AM – 5:00 PM. After hours
emergency service is available at the same phone number.
Appendix
Additional manuals and prints
for your Conair equipment
may be ordered through the
Customer Service or Parts
Department for a nominal
fee, or visit the product
section of the Conair website
www.conairnet .com
147

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