Supra KeyAdvantage User Manual page 17

• The user name in a KeyPad that has been updated manually is blank. When the KeyPad is powered on,
the KeyPad displays MANUAL UPDATE MODE. When the KeyPad is in this mode, during each KeyBox
access the KeyBox verifies whether or not the update code that was entered is valid. If the update code
is valid, operation proceeds normally. If the KeyBox determines the update code is invalid, the KeyPad
emits a buzz, displays KEY EXPIRED CHECK OUT KEY, and powers down.
• When manually updated KeyPads access a KeyBox, the KeyPad serial number is recorded in the audit
trail instead of a user name.
• Reports with manually updated KeyPad activity will display the KeyPad serial number instead of the user
name.
To manually update a KeyPad:
1. Press the Start (
2. Press the Update ( ) button.
3. Enter the 9-digit update code. If a code shorter or longer than nine digits is entered, the KeyPad displays
INCORRECT UPDATE CODE. The KeyPad checks to see if the entered update code is valid. If it is not, the
same error message is displayed.
4. Enter a 4-digit PIN code. The KeyPad only accepts four digits for a PIN code. It ignores the Enter button if
less than four digits have been entered, and it ignores any numbers entered after four digits.
5. Press Enter.
View Error Codes
The most recent errors that have occurred using the KeyPad can be displayed on the KeyPad. This menu option
also displays the current firmware version of the KeyPad and the KeyPad's current date and time.
• The KeyPad stores the last 16 error code entries.
• Scroll through each error code entry, and the number of times it has occurred, using the Up and Down
Arrow ( ) buttons on the KeyPad.
• Press Enter on an error code to view the error message describing the error.
• The error code audit trail can also be viewed on the KeyAdvantage System software by placing the
KeyPad on the programming base.
See
"Diagnosing KeyPads"
To display the previous error codes and KeyPad firmware version:
1. Press the Start (
2. Press the KeyPad Information ( ) button repeatedly to display the Error Codes menu.
3. Press the Enter button.
KeyPad Battery Status
The KeyAdvantage KeyPad operates on two AAA batteries. To display the battery level in the KeyPad:
1. Press the Start (
2. Press the KeyPad Information ( ) button repeatedly to display the Key Battery Status menu.
3. Press the Enter button.
4. The KeyPad reports the percent battery remaining in the KeyPad.
) button to turn on the KeyPad.
on page 49 for details on diagnosing KeyPads.
) button to turn on the KeyPad.
) button to turn on the KeyPad.
10
Chapter 1
Introduction